
Huffines Chevrolet Plano
Plano, TX
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good experience Nothing is perfect but this was close I got the car I wanted an OK trade in a resonable price in a short amount of time Nothing is perfect but this was close I got the car I wanted an OK trade in a resonable price in a short amount of time More
A very positive experience! Tommy & Lamar were great to work with. They explained everything & it was easy to buy.I would definitely recommend this dealership to all my friends! Tommy & Lamar were great to work with. They explained everything & it was easy to buy.I would definitely recommend this dealership to all my friends! More
Pressured but than treated well We came to the dealership on Friday 6/30 at 6:00 PM. Due to the sale person wanting to sell the car in June we got stuck until past 11:00 PM. We felt We came to the dealership on Friday 6/30 at 6:00 PM. Due to the sale person wanting to sell the car in June we got stuck until past 11:00 PM. We felt pressured and when tried to leave and say we will come the next morning to sign the paperwork we were led to believe the deal will not be available. Due to the late hour and being tired I ended up not paying close attention to the paperwork and missed one detail that ended up costing me close to $1700. Couple days later when I realized that I called but basically was told deal is a deal and they will not do anything to rectify the issue. I feel that the dealership took advantage of the time of the month and me wanting the car which left me with bad taste on how I was treated. That will effect me when I will be looking for another car which might be another Hyundai. More than likely I will not come back to that dealership for another vehicle. 7/19/2017 - Update I received a phone call from the general manager, Roosevelt May. I have explained to him my concerns and why I was not happy with the experience. He was very accommodating and understanding. That evening I stopped by the dealership and I had a check in the amount I felt I overpaid (almost $1700). This quick action and understanding from Mr. May changed my opinion about the dealership and if and when I will be looking for another Hyundai I will go back to Huffines. That showed me they care about their customers and will do anything to keep or make them happy. More
An acceptable place to buy a new car. Elise did a great job of understanding what I was looking for in a car. She didn't try to sell me on things I didn't need and helped find the right ca Elise did a great job of understanding what I was looking for in a car. She didn't try to sell me on things I didn't need and helped find the right car in the color and options I was interested in. I would recommend someone looking for a Hyundai to work with her. More
Great dealership I would recommend this dealership for its above reproach honesty and above average professionalism. The sales management and sales staff are very kno I would recommend this dealership for its above reproach honesty and above average professionalism. The sales management and sales staff are very knowledgeable about there cars and very conscious about your time as you move through the final sales process. Highly recommended. I am 10yr returning customer. More
Amazing Customer Service Everyone was extremely helpful and nice. It was an amazing experience. They were detailed in their work. I came in to get the base model and they real Everyone was extremely helpful and nice. It was an amazing experience. They were detailed in their work. I came in to get the base model and they really worked with me to upgrade my package without killing my wallet. I feel like they are truly there to help the customer and made their time flexible for my schedule. More
FANTASTIC PEOPLE AT HUFFINES We recently traded up from a 2015 Hyundai Santa Fe to a 2017 Hyundai Santa Fe. However, before deciding on the new Hyundai from Huffines, we visited s We recently traded up from a 2015 Hyundai Santa Fe to a 2017 Hyundai Santa Fe. However, before deciding on the new Hyundai from Huffines, we visited several other near by dealerships to make sure we didn't over look some similar crossover SUV's (Jeep, Nissan and others) After comparing their performance, options and most were priced higher for less quality and interior space than the 2017 Hyundai Santa Fe! So it was not hard to choose our second Hyundai Santa Fe - It has only been a few short weeks, but we love it and named her "Ms MoneyPenny" Thats 007 James Bonds assistant - sorry we name our cars! Thanks HUFFINES HYUNDAI More
Salesperson didn't know stock available or didn't care. Before travelling to the dealership I asked Elise Miller about one specific car. She said it was still available. However, when I got to the dealers Before travelling to the dealership I asked Elise Miller about one specific car. She said it was still available. However, when I got to the dealership she told me that it was sold the day before. Obviously one can't be true. Now, over a week later I see that same car is still for sale on their website. So I know that she lied to me when I was at the dealership. Also, I asked specifically about incentives that I would be getting with my purchase. She said that I they would be applied. When signing the paperwork I fell for the salesperson tactic of pushing papers in front of me saying "just sign here." I should have been more diligent. I didn't get the discount for financing through HMF like I should have. I'm content with the car and the price I paid. However it is frustrating that I didn't get the car I wanted because I was lied to by the salesperson. It's also irritating knowing that I paid more than I should have. That's as much my fault though I guess. I would consider buying from Huffines in the future but I would never deal with Elise Miller again. In my experience she isn't trustworthy and doesn't do what she can to make sure the buyer gets the vehicle that they want. More
The dealmakers car dealership Tom is by far THE best in the industry. I've already referred several people to by Hyundais from this dealer and told them to see Tom directly! Tom is by far THE best in the industry. I've already referred several people to by Hyundais from this dealer and told them to see Tom directly! More
Great Experience I have purchased several vehicles from Huffines over the years and always have had good experiences. Frank Conti and I go back to the days when he wor I have purchased several vehicles from Huffines over the years and always have had good experiences. Frank Conti and I go back to the days when he worked at Crest Cadillac and he has been great to work with over the years. When I decided to buy a new Tahoe last week I called Frank to help me with choosing a salesman. He put me with Sean Allen and it was a great choice. Sean was very enthusiastic to work with me. He did exactly what he said he would in a timely manner. Also working with Chris and Bryce was a pleasure. Looking forward to years of satisfaction with my new Tahoe. KB More