
Huffines Chevrolet Plano
Plano, TX
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Buying a 2015 Impala I worked with salesman Brian Farmer and quickly finalized the deal. Brian was open and honest in our conversations, and I left in my new car feeling I worked with salesman Brian Farmer and quickly finalized the deal. Brian was open and honest in our conversations, and I left in my new car feeling good about the total transaction. The dealership as a whole has a friendly atmosphere about it, and Brian will do well there. More
Bad service experience updated to good experience I have purchased several cars from Huffines Hyundai and other Huffines dealerships prior, and for the most part i have been very satisfied. My last ex I have purchased several cars from Huffines Hyundai and other Huffines dealerships prior, and for the most part i have been very satisfied. My last experience however was not good. On 1/2/16 I scheduled a service appointment online for 1/11/16 at 5PM. Confirmation code X032T22130. When I went to the appointment, the service adviser there told me I did not have an appointment. He would work me in in a couple of hours. But, I had an appointment! He then told me that appointments don't mean anything except to put you in front of the walk ins. Really???? I could not wait that long for them to get my car in, so i left. I have sent an email to the person who sent me the confirmations. No response. I went to their web site and filled out the "Contact Us" page. No Response! I did an online chat with a person who assured me someone would contact me. As of yet No response! I can only conclude that the service department does not care about their customers. An appointment should be respected. And, my car still needs an oil change. 1/18/2016 - I am editing this review because I went in to the service department on Saturday morning. I got Brad as my service adviser. He was Great. He took care of the service I needed, and got my car back to me on time. He was very professional and polite.He turned a negative experience onto a positive one. I will be asking for him from now on. Thanks Brad. i would rate a 5 except for the initial experience. Maybe a little training is in order. More
Excellent My overall experience was great. I'm glad I choose this dealership to purchase my vehicle. The best customer service given to me at a dealership. My overall experience was great. I'm glad I choose this dealership to purchase my vehicle. The best customer service given to me at a dealership. More
Great experience I enjoyed working with Frank White. He meet my needs and expectations. I would definitely recommend Huffines of Plano. I am satisfied with my overall I enjoyed working with Frank White. He meet my needs and expectations. I would definitely recommend Huffines of Plano. I am satisfied with my overall experience. More
Best experience ever buying a new vehicle The experience I had at Ray Huffines Chev was the most enjoyable time I ever had buying a new vehicle. The people was so friendly and treated you like The experience I had at Ray Huffines Chev was the most enjoyable time I ever had buying a new vehicle. The people was so friendly and treated you like family. I would never go any where else to buy a another vehicle. Thanks again for your honesty and professionalism. More
Best Dealer Best dealer I have used. I have leased 2 Hyundai Elantras, bought 2 Hyundai Elantras and bought 1 Hyundai Santa Fe Sport I would buy another car from Best dealer I have used. I have leased 2 Hyundai Elantras, bought 2 Hyundai Elantras and bought 1 Hyundai Santa Fe Sport I would buy another car from them. More
Service level/communication level has decreased in 2015 I have purchased a Dodge, Hyundai, and Chevrolet since 2010. Love the people. Concerned about the changes in service. This year I have experience much I have purchased a Dodge, Hyundai, and Chevrolet since 2010. Love the people. Concerned about the changes in service. This year I have experience much longer wait, poorer response. For example, had an appointment for new tires, front brakes, and alignment. Arrived Wednesday 7 am got the car Thursday 6pm and no communication, no call backs, made two trip there concerned about what the problem was. Is this an overbooking problem? I also never heard others in the wait room complaining before. I have this year in the Chevrolet and Hyundai locations. I like the remodel to the building but not to the service level. I used to recommend you to everyone since 2010, now I believe cannot do that until I see a change back to the excellent service level I used to experience. Employees come across that the issues are out of their control. Thank you, More
patricia excellent dealership i loved the way i was treated and eric was so profesional we need more people like him i will tell all my friends excellent dealership i loved the way i was treated and eric was so profesional we need more people like him i will tell all my friends More
Excellent My experience with Huffines is always excellent. I always recommend them. I have bought or leased 4 cars from them and will continue to do so in the My experience with Huffines is always excellent. I always recommend them. I have bought or leased 4 cars from them and will continue to do so in the future More
18 days (12 business days) to fix a car is way too many I brought my 2011 Hyundai Sonata to this dealer on Dec 21 to have the turbo-charger looked at. They did not even look at the car until Dec 28th and w I brought my 2011 Hyundai Sonata to this dealer on Dec 21 to have the turbo-charger looked at. They did not even look at the car until Dec 28th and won't have it fixed until Jan 8th. Please don't take your car to Huffines Hyundai Plano More