
Huebner Subaru
Carrollton, OH
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STRESSLESS Purchase from Huebner Subaru Car buying has always been a long process of test drives and research, then the stress of negotiating the for the model/packages/warranty.... Shane L Car buying has always been a long process of test drives and research, then the stress of negotiating the for the model/packages/warranty.... Shane Laizure was wonderful before and after our purchase. I used TrueCar.com and found the best price and good ratings for Huebner. We made the trip from Canton and it was so worthwhile. TrueCar allowed me to choose the model and add-on's exactly as I wanted - then delivered the Huebner guaranteed pricing. Within 15 minutes of arrival, we were signing the paperwork for the Forrester. No pressure, no challenging the numbers, trying to talk us into anything else - straight and simple. Shane was great - very friendly, always kept us updated on the progress of our order and delivery. He went over all the features of the vehicle when we took delivery. He's contacted us several times for follow-up, if we have any questions or need anything. We've even used the Service team already - the next day my husband started waxing it and found a small, but noticeable ding in the top of the driver door - the earth stopped rotating at that very moment! He called Shane immediately. Shane said to bring it in the next morning and within 10 minutes the ding was removed like new. My husband was thrilled and the earth started rotating again :) We highly recommend Shane and the rest of the Huebner team! More
Happy again! Just purchased my 3rd vehicle from Huebners and once again worked with Rob Forbes. Rob was very knowledgeable and worked with me to attain my financia Just purchased my 3rd vehicle from Huebners and once again worked with Rob Forbes. Rob was very knowledgeable and worked with me to attain my financial limits. Rob treats me like a friend and always makes it a point to look me up and make sure I am satisfied during my service visits. And he just put me in my first Subaru which we are thrilled with. The whole staff at Huebners always greets me and makes sure to meet my needs. The friendly, neighbor-like treatment is what keeps me going back. More
" Worth the drive " We had been looking for a truck for my husband for over a month. We can across a beautiful Ford F250, and decided to take the road trip. It was an We had been looking for a truck for my husband for over a month. We can across a beautiful Ford F250, and decided to take the road trip. It was an hour and a half from home, but I must say it was worth the drive. Lee Laughlin, our sales consultant, was great to deal with. We did not feel pressured, and he took time to meet all our needs. Overall, a friendly atmosphere, and we drove away with a good deal !!! More
Very Satisfied Had been looking for a car for a couple months. My wife and I were taking our time and visited a few dealerships before going to Huebners. Should have Had been looking for a car for a couple months. My wife and I were taking our time and visited a few dealerships before going to Huebners. Should have gone there first. The service was very friendly. Had a wonderful experience with Shane Laizure as our sales rep. Shane was very friendly and honest with us. We felt relaxed and never felt the sales pressure that we felt in other dealerships. Will definetly stop here first next time. More
They know how to treat customers right. This is the third car we have purchased from Jackie DeWitt at Huebners. Jackie is very knowledgeable of the product she is selling, and makes it a fu This is the third car we have purchased from Jackie DeWitt at Huebners. Jackie is very knowledgeable of the product she is selling, and makes it a fun experience. Along with Jackie, the entire Huebner staff lets you know that they want and appreciate your business. When it was time to get another car, I didn't even look anywhere else. The Service department is very professional. I have even started taking my truck there for service even though it isn't a Huebner brand. I highly recommend Jackie DeWitt and the entire Huebner family to anyone looking for a dealer you can feel comfortable with. More
Worst possible experience. After being referred to Huebner by three of my favorite mechanics, I called and made the appointment. I was assured that their diagnostics were specia After being referred to Huebner by three of my favorite mechanics, I called and made the appointment. I was assured that their diagnostics were specialty and specifically designed for Subaru vehicles. I waited half an hour for them to tell me that they couldn't run their equipment on my vehicle, as it is a '95, and their mechanic took it for a joyride and couldn't find an issue. For this complete lack of service, I was charged $42. When asked about the charge, the woman at the desk responded with, "You didn't think it was free, did you?" Not only has it been free for every other mechanic I've used, but it should've been free when the only thing they could do for me was waste my gas and my time. Management has not answered or returned my call to address this issue as of yet. Personally, I will not return to Huebner. More
Great service!! Great price! Great experience Ned was very knowledgeable and went the last mile to make sure that I got exactly what I wanted at an affordable price,, even with my less than perfec Ned was very knowledgeable and went the last mile to make sure that I got exactly what I wanted at an affordable price,, even with my less than perfect credit,. I love my new silverado, and will definately do business with them again , thanks guys! More
MISREPRESENTED - DONT SHOP AT HUEBNER! I dealt with John Leahy, Brad Salisbury and Rob Forbes. Be VERY careful with any purchase you may consider with this dealership, they are very slick I dealt with John Leahy, Brad Salisbury and Rob Forbes. Be VERY careful with any purchase you may consider with this dealership, they are very slick with how they present things and severely misrepresented nearly $700 worth of extra cost to me. Be smart and DONT SHOP AT HUEBNER! I recently traded my old vehicle to Huebner for one of their vehicles. When we were negotiating the price the sales team made sure to tell me all the things they did to their vehicle, stating that the car was in great shape after their shop gave it a tune up. They also offered me a one month warranty just in case anything went wrong. So with that assurance I made the deal. Two weeks later when the new title finally arrived I went to get the car inspected at my local Goodyear autobody shop. They uncovered issues with the front frame which ended up being a little over $700. When I called Huebner and informed them they said that they sold the car to me "AS IS"...during the buying process that was never mentioned to me, the sales team only said what good shape the vehicle was in, never did they state that I was purchasing the vehicle in an "As Is" condition. More
will never buy from any other dealership shane was tremendous from A to Z...the time and energy he spent giving me what i wanted goes to another level in terms of a salesman, if someone who i shane was tremendous from A to Z...the time and energy he spent giving me what i wanted goes to another level in terms of a salesman, if someone who is reading this doesn't deal with Shane Laizure you are only cheating yourself. More
Kira Manbeck is incredible! Thanks to her, not only did I get EXACTLY what I was looking for, she went the extra mile (pun intended) to get it. She found me the color, package, Thanks to her, not only did I get EXACTLY what I was looking for, she went the extra mile (pun intended) to get it. She found me the color, package, and exact model I was looking for, and worked with me to get a lease payment within my budget. The level of open communication and flexibility was a breath of fresh air in comparison to other Subaru dealers I was speaking to early on. I could not be happier. More