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Huebner Subaru
Carrollton, OH
904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 26, 2014
They make car buying easy!! My significant other and I just purchased a 2015 Legacy and a 2015 Outback from this dealership. Jackie DeWitt was our main salesperson, but Rob Forb My significant other and I just purchased a 2015 Legacy and a 2015 Outback from this dealership. Jackie DeWitt was our main salesperson, but Rob Forbes also assisted in Jackie's absence. Jackie tries to accommodate the customer in all aspects of car buying. She had sold both of us our last cars, so we knew she is great to deal with!! The finance department was also very helpful in getting a great rate for both of us. Rob Forbes was very knowledgeable about all the Outback features in Jackie's absence, even setting up the bluetooth phone connection for me. Everyone there is very friendly and made car buying , which can be a painful experience, very easy. I love Subaru's , as this is my 4th one, but I also would recommend this dealership to anyone looking for a new or used car!! More
by dj8831
Employees Worked With
Rob Forbes, Jackie DeWitt, Huebner Finance Team
November 22, 2014
Great first time experience! This was my first time buying a car, so i was a little nervous going into it, however and my dealer Ned was very helpful and friendly. He made everyth This was my first time buying a car, so i was a little nervous going into it, however and my dealer Ned was very helpful and friendly. He made everything super easy and enjoyable. More
by chance.dummitt
November 16, 2014
First Subaru Overall very happy with the purchasing experience at Huebner. They honored Truecar.com price - so no price haggling. Kira was fantastic. She answer Overall very happy with the purchasing experience at Huebner. They honored Truecar.com price - so no price haggling. Kira was fantastic. She answered all of my questions in a friendly and time efficient manner. I did feel that the process was a bit slow when I picked up my car. I felt there was a lot of waiting around for the next step. Also, my car was not fully tested and after about 45 minutes it was discovered that my SD card for the navigation system was not installed. Fortunately they were able to find an SD card so I did not have to come back or wait for one to be delivered to me. I live 1 1/2 hours from the dealership. Everyone was very friendly and apologetic about the SD card situation. Happy with my Legacy so far! More
by ccuffari
Employees Worked With
Kira Manbeck
November 03, 2014
As easy as buying a gallon of milk!! Buying a new car should be fun and exciting. That is the experience you get at Huebner. There is little haggling as their prices are better than just Buying a new car should be fun and exciting. That is the experience you get at Huebner. There is little haggling as their prices are better than just about everyone else. You know you are getting a good deal at Huebner. Beyond the price is the experience. We dealt with Jackie DeWitt and she is a true professional. She is responsive and makes a personal connection with you. Jackie and also Josh went above and beyond during and even after the sale to make sure I was happy. The rest of the team is fantastic as well, it is not your average dealership. We drove 6 hours to get our truck and would do it again! If you're looking for a new or used car, go to Huebner!! More
by doug.chamberlain.961
Employees Worked With
Josh Cole, Jackie DeWitt
October 29, 2014
STRESSLESS Purchase from Huebner Subaru Car buying has always been a long process of test drives and research, then the stress of negotiating the for the model/packages/warranty.... Shane L Car buying has always been a long process of test drives and research, then the stress of negotiating the for the model/packages/warranty.... Shane Laizure was wonderful before and after our purchase. I used TrueCar.com and found the best price and good ratings for Huebner. We made the trip from Canton and it was so worthwhile. TrueCar allowed me to choose the model and add-on's exactly as I wanted - then delivered the Huebner guaranteed pricing. Within 15 minutes of arrival, we were signing the paperwork for the Forrester. No pressure, no challenging the numbers, trying to talk us into anything else - straight and simple. Shane was great - very friendly, always kept us updated on the progress of our order and delivery. He went over all the features of the vehicle when we took delivery. He's contacted us several times for follow-up, if we have any questions or need anything. We've even used the Service team already - the next day my husband started waxing it and found a small, but noticeable ding in the top of the driver door - the earth stopped rotating at that very moment! He called Shane immediately. Shane said to bring it in the next morning and within 10 minutes the ding was removed like new. My husband was thrilled and the earth started rotating again :) We highly recommend Shane and the rest of the Huebner team! More
by SusanRedCar
Employees Worked With
Shane Laizure, Huebner Service Team, Huebner Finance Team
October 25, 2014
Happy again! Just purchased my 3rd vehicle from Huebners and once again worked with Rob Forbes. Rob was very knowledgeable and worked with me to attain my financia Just purchased my 3rd vehicle from Huebners and once again worked with Rob Forbes. Rob was very knowledgeable and worked with me to attain my financial limits. Rob treats me like a friend and always makes it a point to look me up and make sure I am satisfied during my service visits. And he just put me in my first Subaru which we are thrilled with. The whole staff at Huebners always greets me and makes sure to meet my needs. The friendly, neighbor-like treatment is what keeps me going back. More
by Red Dog
Employees Worked With
Brady Brothers, Brad Salisbury, Rob Forbes
September 13, 2014
" Worth the drive " We had been looking for a truck for my husband for over a month. We can across a beautiful Ford F250, and decided to take the road trip. It was an We had been looking for a truck for my husband for over a month. We can across a beautiful Ford F250, and decided to take the road trip. It was an hour and a half from home, but I must say it was worth the drive. Lee Laughlin, our sales consultant, was great to deal with. We did not feel pressured, and he took time to meet all our needs. Overall, a friendly atmosphere, and we drove away with a good deal !!! More
by karpatner
Employees Worked With
Lee Laughlin
September 04, 2014
Very Satisfied Had been looking for a car for a couple months. My wife and I were taking our time and visited a few dealerships before going to Huebners. Should have Had been looking for a car for a couple months. My wife and I were taking our time and visited a few dealerships before going to Huebners. Should have gone there first. The service was very friendly. Had a wonderful experience with Shane Laizure as our sales rep. Shane was very friendly and honest with us. We felt relaxed and never felt the sales pressure that we felt in other dealerships. Will definetly stop here first next time. More
by Rodney Wood
Employees Worked With
Shane Laizure
August 26, 2014
They know how to treat customers right. This is the third car we have purchased from Jackie DeWitt at Huebners. Jackie is very knowledgeable of the product she is selling, and makes it a fu This is the third car we have purchased from Jackie DeWitt at Huebners. Jackie is very knowledgeable of the product she is selling, and makes it a fun experience. Along with Jackie, the entire Huebner staff lets you know that they want and appreciate your business. When it was time to get another car, I didn't even look anywhere else. The Service department is very professional. I have even started taking my truck there for service even though it isn't a Huebner brand. I highly recommend Jackie DeWitt and the entire Huebner family to anyone looking for a dealer you can feel comfortable with. More
by Robert Prince
Employees Worked With
Jackie DeWitt
August 21, 2014
Worst possible experience. After being referred to Huebner by three of my favorite mechanics, I called and made the appointment. I was assured that their diagnostics were specia After being referred to Huebner by three of my favorite mechanics, I called and made the appointment. I was assured that their diagnostics were specialty and specifically designed for Subaru vehicles. I waited half an hour for them to tell me that they couldn't run their equipment on my vehicle, as it is a '95, and their mechanic took it for a joyride and couldn't find an issue. For this complete lack of service, I was charged $42. When asked about the charge, the woman at the desk responded with, "You didn't think it was free, did you?" Not only has it been free for every other mechanic I've used, but it should've been free when the only thing they could do for me was waste my gas and my time. Management has not answered or returned my call to address this issue as of yet. Personally, I will not return to Huebner. More
by night005
Employees Worked With
Huebner Service Team
