
Huebner Subaru
Carrollton, OH
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Carol and Tim - Massillon Ohio This is the third Subaru we have purchased at Huebners. We have gotten each one from Ned McNutt. Just want to thank him for his honest approach and ki This is the third Subaru we have purchased at Huebners. We have gotten each one from Ned McNutt. Just want to thank him for his honest approach and kind manner in treating us openly and fairly. The rest of the gang in sales and service are also friendly and dependable. We have to drive a ways to get there but wouldn't think of going to a different Subaru dealer. We are enjoying the new Forester as we have the two previous ones we have purchased from Ned at Huebners. Thanks again for another great car buying experience. More
Great Service We went to Huebners to look at a truck. We ended buying a different truck than we were looking at. We also decided to trade in a vehicle and buy a car We went to Huebners to look at a truck. We ended buying a different truck than we were looking at. We also decided to trade in a vehicle and buy a car. Everyone was vey patient and helpful. Our questions were answered thoroughly. More
BAD BUYING EXPERIENCE I had a very bad experience buying from Huebner. I bought a truck from them after finding it online. The vehicle was grossly misrepresented. Upon pic I had a very bad experience buying from Huebner. I bought a truck from them after finding it online. The vehicle was grossly misrepresented. Upon picking it up, the vehicle had scuffs / scratches / dents all the way around (front bumper / right side / rear of cab, rear tailgate, rear bumper). None of these were disclosed upon asking them about the truck, and the pictures were deceptive. Also upon picking up the truck, I found that the rear tires were almost wore down to an unsafe condition. Upon asking my sales rep. (Kira) to talk to the manager, she went and got him (Brad S.). He was absolutely the rudest, most arrogant individual I had ever met. He offered to knock off $200.00. Upon me refusing that offer, he threw his papers down on the ground and told the sales rep. to "send me home", that he wasn't going to sell me the truck. Since I didn't like the way it was going with him, I told him I wanted to talk to the owner. He immediately said he was "busy". I told him I know the owner would want to know that he had an extremely unhappy customer on his hands. I told him to please go check. He stormed off, and said he was eating lunch. I once again told him I was sure he would want to talk to me about this issue to help resolve it. I've worked at dealerships, and I've always known the owners to be outstanding, and very understanding individuals. He once again stormed off and came back saying the owner said he would knock off $500.00, but that's it. "TAKE IT OR LEAVE IT". I told him I wasn't happy, and that I felt I got taken advantage of. But he didn't seem to care. Am I happy about the deal? No, I am still not. On 3/17, I wrote an email to the General Manager after receiving a cookie cutter "How was your experience with us" email. I still have not received a reply from them, so it is obvious they don't care about unhappy customers. So my advice, stay away from this dealership... More
Great cars for a good price My wife and me were looking for a Jeep Grand Cherokee in a good shape and found it here. Kira gave us all infos on the car and was a great support all My wife and me were looking for a Jeep Grand Cherokee in a good shape and found it here. Kira gave us all infos on the car and was a great support all the way through the purchasing process....we are happy with the car and the service from Huebner. More
So easy!! I purchased a Chevy Cruze from Jackie and I love it!! Experience was very quick & easy. I would definitely recommend this dealer & salesman to anyone! I purchased a Chevy Cruze from Jackie and I love it!! Experience was very quick & easy. I would definitely recommend this dealer & salesman to anyone!!! More
The sales department . The sales department was amazing. Prompt service. I love my used car!!! Great clean car. Would recommend this dealership to everyone. Drove 40 miles t The sales department was amazing. Prompt service. I love my used car!!! Great clean car. Would recommend this dealership to everyone. Drove 40 miles to buy my car. More
An honest great dealership I went to Huebner after a deal with a local dealership fell through. They quoted me a great price on a new Impreza and honored their trade in price t I went to Huebner after a deal with a local dealership fell through. They quoted me a great price on a new Impreza and honored their trade in price they were willing to give through email unlike the local dealership. I drove 130 miles to get to Huebner because it was that great of a deal. I will recommend anyone Huebner for their Subaru needs More
Dealer Experience My fiancee and I recently purchased our first Subaru. Rob Forbes made our decision to purchase a very easy one. Rob was very courteous, knowledgeabl My fiancee and I recently purchased our first Subaru. Rob Forbes made our decision to purchase a very easy one. Rob was very courteous, knowledgeable, and friendly. He went through every option available to make sure we got exactly what we wanted. He kept us informed throughout the process which we greatly appreciated. We highly recommend this dealership if you are thinking about purchasing a Subaru. More
Overall experience Our experience was really great! Kira was friendly and she went that extra mile for us. The customer service there, well you can't beat it. Thanks Our experience was really great! Kira was friendly and she went that extra mile for us. The customer service there, well you can't beat it. Thanks Kira and the others for your hard work and anticipation to make us feel welcome and helping us to be satisfied with our choice. Charles n Marilyn Neuhart More
Love my new Subaru! Recently my husband and I purchased our 3rd vehicle at Huebners from Rob Forbes. I feel that Rob really went that extra mile to get me exactly what Recently my husband and I purchased our 3rd vehicle at Huebners from Rob Forbes. I feel that Rob really went that extra mile to get me exactly what I wanted! He's friendly, knowledgeable and very conscientious. I recommend Huebners and Rob to friends and family! More