Huebner Subaru
Carrollton, OH
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Great Experience I found the truck online on the website. Definitely was satisfied glad I made the three hour drive. Kira done a wonderful job explaining everything ov I found the truck online on the website. Definitely was satisfied glad I made the three hour drive. Kira done a wonderful job explaining everything over the phone. It was fast, easy and painless. Everything was ready when I got there. More
I drive over 60 miles one way because it is worth it. A little over 5 years ago, I needed to replace my third Subaru. I had purchased 6 cars from a dealership, 20 minutes from my home, over a period of 3 A little over 5 years ago, I needed to replace my third Subaru. I had purchased 6 cars from a dealership, 20 minutes from my home, over a period of 30 years. Unfortunately the dealership changed ownership and the atmosphere and treatment of the customers also changed, and not for the better. So I began a search for a new Subaru and a new dealership, using the web and personal visits. Long story, short, Huebner Subaru won out. I've been a customer for over 5 years. Huebner is a family business and it shows. There is an atmosphere of kindness and concern over meeting the needs of the customer. The sales staff answers questions and solves problems. There is no rush or pressure to move the customer through the selling process. It may be a cliche, but yes, you do feel like part of the family. I now drive over 60 miles, one way, and look forward to the visit. The service department clean, modern and organized. The service staff is conscious of the value of the customer's time and the work is done quickly and efficiently. Huebner meets my needs and will keep my Subaru in top shape. Plus, have you ever been in a service waiting area with a fireplace! What's not to Love! More
BEST OF THE BEST The HUEBNER team is the best of the best!!!! Buying a new car doesn't get any easier than it did at this dealership. Kira is full of all the informat The HUEBNER team is the best of the best!!!! Buying a new car doesn't get any easier than it did at this dealership. Kira is full of all the information you'll ever want to know about Subaru. Huebener has a way of making you feel like family!!!!! Thanks again More
Awesome! A great experience buying my truck, simple, painless and a great deal on both my trade and the truck I bought. Shane Beohm was a pleasure to work with A great experience buying my truck, simple, painless and a great deal on both my trade and the truck I bought. Shane Beohm was a pleasure to work with as well as the management team at Huebner Chevy. I will check with them again when it's time to buy again. Thanks! More
Carol and Tim - Massillon Ohio This is the third Subaru we have purchased at Huebners. We have gotten each one from Ned McNutt. Just want to thank him for his honest approach and ki This is the third Subaru we have purchased at Huebners. We have gotten each one from Ned McNutt. Just want to thank him for his honest approach and kind manner in treating us openly and fairly. The rest of the gang in sales and service are also friendly and dependable. We have to drive a ways to get there but wouldn't think of going to a different Subaru dealer. We are enjoying the new Forester as we have the two previous ones we have purchased from Ned at Huebners. Thanks again for another great car buying experience. More
Great Service We went to Huebners to look at a truck. We ended buying a different truck than we were looking at. We also decided to trade in a vehicle and buy a car We went to Huebners to look at a truck. We ended buying a different truck than we were looking at. We also decided to trade in a vehicle and buy a car. Everyone was vey patient and helpful. Our questions were answered thoroughly. More
BAD BUYING EXPERIENCE I had a very bad experience buying from Huebner. I bought a truck from them after finding it online. The vehicle was grossly misrepresented. Upon pic I had a very bad experience buying from Huebner. I bought a truck from them after finding it online. The vehicle was grossly misrepresented. Upon picking it up, the vehicle had scuffs / scratches / dents all the way around (front bumper / right side / rear of cab, rear tailgate, rear bumper). None of these were disclosed upon asking them about the truck, and the pictures were deceptive. Also upon picking up the truck, I found that the rear tires were almost wore down to an unsafe condition. Upon asking my sales rep. (Kira) to talk to the manager, she went and got him (Brad S.). He was absolutely the rudest, most arrogant individual I had ever met. He offered to knock off $200.00. Upon me refusing that offer, he threw his papers down on the ground and told the sales rep. to "send me home", that he wasn't going to sell me the truck. Since I didn't like the way it was going with him, I told him I wanted to talk to the owner. He immediately said he was "busy". I told him I know the owner would want to know that he had an extremely unhappy customer on his hands. I told him to please go check. He stormed off, and said he was eating lunch. I once again told him I was sure he would want to talk to me about this issue to help resolve it. I've worked at dealerships, and I've always known the owners to be outstanding, and very understanding individuals. He once again stormed off and came back saying the owner said he would knock off $500.00, but that's it. "TAKE IT OR LEAVE IT". I told him I wasn't happy, and that I felt I got taken advantage of. But he didn't seem to care. Am I happy about the deal? No, I am still not. On 3/17, I wrote an email to the General Manager after receiving a cookie cutter "How was your experience with us" email. I still have not received a reply from them, so it is obvious they don't care about unhappy customers. So my advice, stay away from this dealership... More
So easy!! I purchased a Chevy Cruze from Jackie and I love it!! Experience was very quick & easy. I would definitely recommend this dealer & salesman to anyone! I purchased a Chevy Cruze from Jackie and I love it!! Experience was very quick & easy. I would definitely recommend this dealer & salesman to anyone!!! More
Great cars for a good price My wife and me were looking for a Jeep Grand Cherokee in a good shape and found it here. Kira gave us all infos on the car and was a great support all My wife and me were looking for a Jeep Grand Cherokee in a good shape and found it here. Kira gave us all infos on the car and was a great support all the way through the purchasing process....we are happy with the car and the service from Huebner. More
The sales department . The sales department was amazing. Prompt service. I love my used car!!! Great clean car. Would recommend this dealership to everyone. Drove 40 miles t The sales department was amazing. Prompt service. I love my used car!!! Great clean car. Would recommend this dealership to everyone. Drove 40 miles to buy my car. More