Huebner Subaru
Carrollton, OH
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Well Done This was my first purchase from Huebner Chevrolet and my experience there it won't be my last.My salesman Shane Laizure was friendly ,polite and very This was my first purchase from Huebner Chevrolet and my experience there it won't be my last.My salesman Shane Laizure was friendly ,polite and very helpful in assisting me in finding the car I wanted.I test drove a number of cars before deciding and Shane was helpful thru the entire process. Great Dealership and friendly staff I recommend you check them out before you purchase your next vehicle. More
Openly lied to and caught in the act We found a 2015 malibu online and contacted them via email. We were responded to by a Gary Shadoff who said the car was available and wanted my phone We found a 2015 malibu online and contacted them via email. We were responded to by a Gary Shadoff who said the car was available and wanted my phone number. I said I preferred email since I was at work and we continued to talk for several days. I finally got the price which they said was 15,000 and decided to make the over hour drive to look at and purchase the car. Gary asked me to call before I set out on Monday Feb 8th. I made the call about 4 p.m. and a woman answered the phone, I asked for Gary and was told he was out lunch and that the car was still available and to also ask for her manager Brittany Zollars when I arrived, as we were pulling into the dealership Brittany emailed me and asked if I was still coming. I decided to just walk in since we were already there. When we walked inside the woman at the desk identified herself as Brittany and said she needed to check something and would be back. About 15 minutes later she returns and informs us that the car had already been sold but we could test drive it anyway to see if we liked it. I thought that was odd but since the car was the exact year, make, model, color, and even options package I desired we decided to give it a try. At this point a tall larger man walks up and asks me about financing. I told him I already had my own lined up and just wanted to see the car. He revistest the financing question 4 or 5 more times while telling me the car was already sold. We go ahead on the test drive and it handled exactly how I hoped. When we return he again talks about financing several more times while I keep telling him I have my own and then says well the car is sold but he could get me another one just like it for the same price of 15,600. I told him we were informed that price was 15,000 and he responds well that must be wrong it's definitely 15,600 I said that is not what Gary said and he replied that Gary doesn't work there and never did and said that it was an outside company they use. I then started to ask about Brittany and he said the same about her. I replied that the woman at the front desk identified herself as Brittany at which point he started to back peddle and studder. I didn't even feel it worth mentioning the receptionist on the phone said Gary was at lunch. He also said the car was sold that morning (before we even called to confirm it was there). At this point I am furious we have driven over an hour and had to get an animal sitter to be treated as if we are imbeciles and to be bait and switched on a car as well as lied to about the car itself even being available or who even works for their own dealership. Bottom line, if they can't agree on the price of their own vehicles, the vehicles availability, or who even works at their own dealership why would you want to do business with such shady characters or dirty business tactics. At the very best they are liars and I will not mention my own very low opinion. More
pleasant experience Jackie DeWitt is just an outstanding representative of Huebner Subaru,.Her knowledge of Subaru products Is outstanding, and she makes dealing for a ne Jackie DeWitt is just an outstanding representative of Huebner Subaru,.Her knowledge of Subaru products Is outstanding, and she makes dealing for a new Subaru a very pleasant experience. It is my opinion that if all car sales persons were Jackie, HuebnerSubaru would double their sales. I think Jackie was just outstanding More
Just amazing. We loved working with Kim.. She had everything we wanted and even some we didn't know we wanted... Had a great time , made our new Equinox easy to get We loved working with Kim.. She had everything we wanted and even some we didn't know we wanted... Had a great time , made our new Equinox easy to get and easy to keep going back. More
First subaru Just bought a 2013 Subaru legacy and could not be happier with it. The guys at Huebner treated me and my 7 month pregnant wife as good as I could have Just bought a 2013 Subaru legacy and could not be happier with it. The guys at Huebner treated me and my 7 month pregnant wife as good as I could have asked. We wanted a vehicle that was capable of going in the snow along with gas mileage and child friendly for a growing family. Rob hooked us up with a great used legacy. Thanks again. More
Great experience I purchased a used Ford truck from huebner and the customer service exceeded my expectations. I will definitely be buying my next vehicle at huebner. I purchased a used Ford truck from huebner and the customer service exceeded my expectations. I will definitely be buying my next vehicle at huebner. More
Friendly staff, great vehicles! I had a wonderful experience buying my "new-to-me" used Jeep. The staff were all very friendly and helpful. My vehicle has been running fantastically I had a wonderful experience buying my "new-to-me" used Jeep. The staff were all very friendly and helpful. My vehicle has been running fantastically also. The sales team really went up to bat to get me the best deal possible for this vehicle and also give me a good deal on my trade-in. I would strongly recommend Huebner if you are looking to buy a new car! More
Excellent Dealership Nice shopping experience, very informative, great selection. Have been buying vehicles for over for forty years and this buy far was my most satisfyin Nice shopping experience, very informative, great selection. Have been buying vehicles for over for forty years and this buy far was my most satisfying experience. More
Great experience! John Leahy was an excellent sales person. He was very knowledgeable about the car. When I got my car, he explained all about it and has called several John Leahy was an excellent sales person. He was very knowledgeable about the car. When I got my car, he explained all about it and has called several times to be sure everything is ok.The paper work was all ready and quickly explained to me. Everyone was super friendly. Thank you. More
Kira made everything so easy! I lived an hour away, was shopping online for months. Came across a used vehicle on the website that met everything I was pretty much looking for. I a I lived an hour away, was shopping online for months. Came across a used vehicle on the website that met everything I was pretty much looking for. I applied for the application online. So once I got there I only needed test drive the car and if it was "the one" sign my name! There was even an issue where the previous owner didn't turn in the second key, and they worked with me on reimbursement for the second key! No complaints at all would defiantly recommend! More