Huebner Subaru

Fast and Friendly Service! My wife and I traveled from North Ridgeville, Ohio to Huebner Chevrolet in order to purchase a 2015 Chevy Silverado Crew Cab with 5k miles. The vehic My wife and I traveled from North Ridgeville, Ohio to Huebner Chevrolet in order to purchase a 2015 Chevy Silverado Crew Cab with 5k miles. The vehicle had every feature we wanted in a full size pick-up truck including the color. Price was the number one reason for traveling over 100 miles to this dealership. Huebner's staring price on the vehicle was nearly $2k less than some out-the-door negotiated prices I had received from a couple of other dealerships. Definitely worth the trip! More

Best Experience Purchasing a Vehicle Ever! I've purchased many new vehicles over my life but the experience I had a Huebner, from the first phone call until we drove away in a new Outback, was I've purchased many new vehicles over my life but the experience I had a Huebner, from the first phone call until we drove away in a new Outback, was infinitely the best. I never had anything but friendly and honest conversations with Kira Manbeck, our salesperson. She was wonderfully helpful, knew exactly what we wanted, and gave us a terrific price right from the start. We had to order the vehicle, and she kept us informed of the delivery date. When we came to pick-up it up it was ready and waiting. My wife and I drove from the western suburbs of Cleveland to buy the vehicle from Huebner, and we will gladly do it again - thanks to how professional Kira and the staff were. More

great dealership and great dealer I just bought my 3rd Subaru 2nd one from Huebners and John Leahy. This time I am trying a Forester. My outbacks were terrific but due to my age I nee I just bought my 3rd Subaru 2nd one from Huebners and John Leahy. This time I am trying a Forester. My outbacks were terrific but due to my age I needed something easier to get into. Huebners and John have always treated me with great respect, knowledge and guidance. They have a great team work ie John was sick and Kim Richards an associate stepped up to finish my delivery and of course John had to show up to share to joy of my happy day on getting my new Forester. Everyone here is so nice family oriented from the finance dept to the service dept. As long as I live in the area Huebners will always be my choice to my future Subaru purchases. More

Satisfied customers This is the 3rd car we have bought from Hubners. We drove several different cars at several different dealerships. We always seem to levitate back to This is the 3rd car we have bought from Hubners. We drove several different cars at several different dealerships. We always seem to levitate back to Hubners. They are great people to deal with. We love their service department. We had an awesome salesman Lee. Lee explained several different cars to us. He let us test drive several cars. When we did decide on the one we wanted. The car had to come from a different dealership. Lee got our car, when we went to pick it up he showed us every detail of the car. Lee is very knowledgeable about these cars. We are very satisfied with our whole experience at Hubeners. That's why we keep coming back. More

Great dealership!! Lee Laughlin was great to work with and made our car buying experience a joy. Each individual we came in contact with treated us with the upmost respe Lee Laughlin was great to work with and made our car buying experience a joy. Each individual we came in contact with treated us with the upmost respect.There was no high pressure sales at Huebner's. They let us decide if we were buying or not. We will definitely recommend them to our friends and family. Great job guys!!!!!!!!!!!! More

Ford Raptor (UPDATED TO 1 STAR) Update 2/25/16 Before I purchased the Raptor mentioned below I voiced concerns with my sales rep Shane that the brakes felt funny. He assured me tha Update 2/25/16 Before I purchased the Raptor mentioned below I voiced concerns with my sales rep Shane that the brakes felt funny. He assured me that they would look into it and prior to buying told me it was fixed. I took his word for it, drove it and it did indeed feel better. My mistake for trusting a car dealership. Shortly after my purchase I noticed the brakes started to feel funky again and the truck started pulling to the right. I needed an oil change so I took the truck to Valley Ford Truck and asked them to check the alignment. While they were rotating the tires they noticed that there was an issue with the brake pads. It turns out whoever had worked on the brakes installed two inboard brake pads on one side and the opposite on the other causing the caliper to twist and bind the rotor (Valley Ford's words, not mine). After hearing this I inspected the brakes and there it was, clear as day. Needless to say this was a safety issue and needed to be fixed. I paid the $371.61 for the new pads, rotors and labor and took the truck home. I emailed Shane at Huebner to let him know about this. I was looking to be reimbursed for the repairs, or at least an admission that it wasn't handled correctly. I was told I would need to bring the truck back to Huebner for them to look at it. Huebner is over an hour away from my house and I mentioned to Shane that i already had them fix the brakes because it wasn't safe to keep driving. Basically after that they told me I was xxxx out of luck, I should have brought it to them sooner. Shane assures me that "they brought it in and resurfaced the rotors". I can assure you that had they done that, they would have definitely noticed the mistake on the pads. They either didn't do what they said, or they did and ignored the major safety issue. This might not be a big deal on a $5,000 20 year old Chevy, but on a $46,000 truck, I assure you it is a BIG deal. So, read my review below and the review above and decide for yourself. I stand by the fact that the original transaction was excellent, however none of that matters if they lied about the brakes being fixed and put me and my family in danger. Just purchased a 2013 Ford Raptor from Huebner Chevy. My sales rep was Shane Beohm and even though they are a Chevy dealer, I had a fantastic experience buying my Raptor. The facility is very nice, they sell many different types of new and used cars. I have had my eye on a Raptor for some time now and I found one through Cars.com at Huebner. I sent them an email and Shane contacted me very quickly. We set up an appointment and I came out to view the vehicle. It was about an hour and a half drive, but well worht it for the customer service. From the minute I walked in everyone was extremely friendly. Shane met me and we took a test drive. I agreed to purchase the vehicle and they were able to work with me to fit it into my required payment range. No nonsense, no tough sell, no haggling back and forth. I told Shane where I needed to be and they worked it out. This was a much nicer experience than any of the other cars I have purchased from other dealers. Shane is a very interesting guy who is also a K9 deputy. I had a great time talking with him about his job as a deputy and both of his dogs. I was not able to drive the truck home the evening that I signed the papers because I had to get them some things from my Jeep that I didnt have with me and they were going to do a couple of things with my new truck. Unfortunately I hit a deer on the way home from the dealership. I called Shane the next day and he told me not to worry. I could bring the Jeep in and they would handle the repairs with my insurance company. All in all, I really could not have asked for a better experience. Thanks to Shane and everyone at Huebner!! More

Failure not report repairs that were needed. The dealer failed to report needed warranty repairs. The air conditioning was in bad order and need to have the evaporator coil replaced. While making The dealer failed to report needed warranty repairs. The air conditioning was in bad order and need to have the evaporator coil replaced. While making repairs the tech pulled the end off a wiring harness. this needed ordered. no idea when truck will be returned. More

Thanks so much to John Leahy!! So happy with our new Outback Really, really happy with our experience at Huebner and with our new Outback. Our salesman, John, was fantastic--he spent a great deal of time with us Really, really happy with our experience at Huebner and with our new Outback. Our salesman, John, was fantastic--he spent a great deal of time with us to educate us about Subaru's features (neither my husband nor I have had a Subaru before), and the overall buying process was stress-free. We will definitely be coming back to Huebner Subaru for our future cars! More

Always a good experience I always enjoy shopping at Huebner's. Their non/low pressure sales is a breath of fresh air. We knew what car we wanted and how much we were willing t I always enjoy shopping at Huebner's. Their non/low pressure sales is a breath of fresh air. We knew what car we wanted and how much we were willing to pay. We were in and out in less than an hour. Came back two days later to finish the paperwork and within less than an hour we were on the road with the car of our choice. They didn't try to sell us something we didn't want or need. I will keep going back and will encourage others to shop there. More

Come in as a stranger, leave as family! My wife and I recently purchased a 2015 Ford Explorer from Huebner Sales Consultant, Katie Petry. The whole experience was amazing. Within hours of fi My wife and I recently purchased a 2015 Ford Explorer from Huebner Sales Consultant, Katie Petry. The whole experience was amazing. Within hours of finding the vehicle and emailing the dealership, they had responded. When my wife and I arrived at the dealership, we were greeted very warmly. Upon meeting our sales consultant, Katie Petry, we instantly knew she had our best interest at heart. She worked with us, accommodating our needs, with NO PRESSURE. My wife mentioned that she wanted to sell our previous vehicle to her brother rather than trade it in on the new car. Katie went over and beyond to help us achieve this, INCLUDING helping my wife's brother with getting our previous vehicle. We love our new vehicle and would definitely recommend Katie and this dealership to our family and friends. Summing up this experience: A customer might come into this dealership feeling like a stranger, but that person will definitely leave feeling like a family member of the Huebner team! Respectfully, T.S. Houser More