Huebner Subaru
Carrollton, OH
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Disappointed First the positive. The buying experience with Vicki was hassle free. That is where the positive ends. Shortly after purchasing my truck I had to repl First the positive. The buying experience with Vicki was hassle free. That is where the positive ends. Shortly after purchasing my truck I had to replace the tires, the power steering pump, the idler pulley, the harmonic balancer, and the belt tensioner. Grand total $3000.00. Now the transmission is failing. When I reached out to Vicki she said she would have service reach out to me. 5 days later and no contact. Now I can get no response from anyone including Vicki. I understand the concept of buyer beware, but when you buy a used vehicle from a dealer you expect to have some level of comfort that the vehicle has been looked over and issues have been addressed. The power steering pump was leaking fluid everywhere. They surely knew based on the fluid in their lot or an inspection of the undercarriage. I did not haggle on the price of the truck or my trade in value. I just wanted a simple transaction with some security that the truck would be reliable. I am extremely disappointed. More
very pleased Vicky had 2 cars ready for us to test drive a Traverse and a Subaru Assent. We chose the Traverse. we stayed with the Traverse after having driving bo Vicky had 2 cars ready for us to test drive a Traverse and a Subaru Assent. We chose the Traverse. we stayed with the Traverse after having driving both. More
I would highly recommend Huebner Subaru. Shane Laizure and his team were very professional and great to deal with. Thanks for making this an easy transaction. and his team were very professional and great to deal with. Thanks for making this an easy transaction. More
I was met at the door with respect and professionalizim. Could not have asked for a better sales person. Kira was Awsome and very curtious! Could not have asked for a better sales person. Kira was Awsome and very curtious! More
DONE GREAT JOB They done a grate job. Went all over car want they fixed on car. Best price I could find for car we wanted I would recommend to anyone want nice car They done a grate job. Went all over car want they fixed on car. Best price I could find for car we wanted I would recommend to anyone want nice car at great price Jesse from Caldwell oh. More
Katie was the best to work with. She made my experience very easy and her follow up after the fact was prompt and efficient! Thanks Katie your a rockstar. very easy and her follow up after the fact was prompt and efficient! Thanks Katie your a rockstar. More
New Subaru Crosstrek I purchased a Subaru Crosstrek and it was my first Subaru and my first experience at this dealership. Everyone was very helpful and it was easy and e I purchased a Subaru Crosstrek and it was my first Subaru and my first experience at this dealership. Everyone was very helpful and it was easy and even fun to do business with them. It took about an hour to get there but it was after a snowstorm and following a salt truck. It snowed all the way home and my new Subaru did not have any issues. I even passed several stranded vehicles and finally arrived in the Ohio Valley to find I 70 shut down due to wrecks. I feel confident that my Subaru will take me anywhere in any conditions. More
NO HASSLE,NO PRESSURE I just want to say thank you Kira for a job well done. This is how selling and buying a vehicle should be. No Hassle or any pressure. I also want to s I just want to say thank you Kira for a job well done. This is how selling and buying a vehicle should be. No Hassle or any pressure. I also want to say that you made my day because my girlfriend was very,very happy. I also want to say thanks to everyone else their, for making this happen. Because it takes a team to make things happen.....sincerely Dave Osler. More
I do not recommend this dealer for a few reasons. 1. The wait to meet with a sales rep was extensive and even after I had an appointment I spent over 4 hours there. 2. I bought a car and repairs were agreed wait to meet with a sales rep was extensive and even after I had an appointment I spent over 4 hours there. 2. I bought a car and repairs were agreed to be fixed. I made an appointment for the repairs and was told upon arrival that the parts weren’t there. I have had my car for about 2 months and I am still driving around with a mirror that is duck taped on. Service department is hard if not impossible to get a hold of and sales person was unprofessional after the completion of the sale texting me her personal issues as an excuse in not getting everything completed. Don’t make a 23k mistake like I did! Go elsewhere! More
Very efficient. Vickie was tremendous and professional. Quick to reply to phone calls and emails. Time spent at the dealership was minimal. I’m completely satisfied with my Subaru WRX purchase Quick to reply to phone calls and emails. Time spent at the dealership was minimal. I’m completely satisfied with my Subaru WRX purchase More