Back

Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 521 reviews

February 01, 2016

Jetta Diesel Issue Brad did a great job of identifying the problem and solved it quickly and at minimum cost to me. Thank you for the good job - hope I don't have othe More

by JoAnn349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad - Service
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experiences with us. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

January 31, 2016

New lease Excellent customer service. Eric was extremely professional and knowledgable. I was in my new VW Tiguan in less than 24 hours of my initial test drive More

by Tara
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric,Mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that Eric and Mindy were helpful during your buying experience. Eric and Mindy are an important members of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

January 29, 2016

Volkswagon Routan Purchase Very pleasant experience. Attention to the details from Dariousz and Mindy made the process a positive and comfortable process. Thank you all and plan More

by VW Routan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darius and Mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are pleased to hear that you were happy with our sales department. Our team takes great pride in our work and always try to go the extra mile for our valued customers. It has been a pleasure doing business with you. We hope to see you again soon. Regards, Hunter Barton - Sales Manager

January 28, 2016

Totaled Car, needed to replace quickly This is our 2nd purchase with Eric. Very pleased with the entire experience. The car we wanted was at another dealership, Eric had it brought up the More

by Donna&Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric & Mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our sales department. Our top priority is our customer service so it is always greatly reassuring to hear about your latest experiences. As always, we appreciate your business. Regards, Hunter Barton - Sales Manager

January 24, 2016

Eric was wonderful My daughter and I were shopping for a quality affordable used car. Eric found us exactly what we asked for . The whole experience was wonderful. He an More

by Carole D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric ,mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had an positive experience with our dealership. Our goal each and every day is to provide all our valued and loyal customers with excellent customer service. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

January 22, 2016

Car purchase Excellent and professional experience. I would definitely recommend this dealership to family and friends. Dariusz was a great pleasure to work with More

by Tiguan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dariusz Bak
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you had an all around positive experience with our dealership. Our team takes great pride in providing all our valued and loyal customers with superior customer service. As always, we appreciate your business and look forward to seeing you again. Regards, Hunter Barton - Sales Manager

December 22, 2015

Cares about their customers I leased a car from VW for the first time and received excellent customer service. Fran was extremely thorough and went above and beyond for me. I lef More

by jennylew1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran and Mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you, and we look forward to working with you again. Regards, Hunter Barton - Sales Manager

December 22, 2015

Quick oil change !st time using "Express Service" oil change-short wait time and free comprehensive inspection-competitively priced (with coupon) . Professional and co More

by papi58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are delighted to hear that you were satisfied with the customer service you received from our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. Thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

December 21, 2015

Very quick and easy I live almost 2 hours from this dealership so mostly everything I did was by email and they were very easy to deal with. We negotiated a great price o More

by Mchauggolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our sales department. Our staff is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

December 18, 2015

Service Excellent service with a personal touch!!! They resolved my issue and did so in a timely manner!! They are very professional. I will be back again. More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Brad, and Will the service manager
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am very happy to hear that you were pleased with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

...
8
...