Hudson Valley Volkswagen

Melanie was extremely helpful and informative throughout the entire process. She was able to get me a loaner car on short notice and worked with me on setting a reasonable price. Even when when I was grilli the entire process. She was able to get me a loaner car on short notice and worked with me on setting a reasonable price. Even when when I was grilling her on what was wrong and why this or that needed to be done she was professional and pleasant. The service crew was knowledgeable and showed me the parts removed and explained the failures. Even though it cost me a lot of money (clutch and flywheel replacement) I'm happy. The car has never run better. More

Bunny was very friendly and helpful. Showroom was impeccable and modern. Experience was terrific! They were able to get the exact car I wanted promptly without any difficulty. impeccable and modern. Experience was terrific! They were able to get the exact car I wanted promptly without any difficulty. More

This is my second time purchasing a CPO VW and as always, my experience at Hudson Valley Volkswagen was exceptional from purchasing to financing. I cannot begin to say enough positive things about the appea my experience at Hudson Valley Volkswagen was exceptional from purchasing to financing. I cannot begin to say enough positive things about the appearance of the dealership, the kindness of the staff from the moment you walk in and are greeted by the receptionist to the smoothness of the financing process and paperwork. Eric Anderson, Mindy Nowick and the entire service team at Hudson Valley VW are all Rockstars in my book! More

The whole process from the first time II stepped inside the dealership was tremendous. Hunter answered all my questions in a professional manner and walked me through every step. Tom the manager was also s the dealership was tremendous. Hunter answered all my questions in a professional manner and walked me through every step. Tom the manager was also super as was the finance person. I would and will be recommending this dealership to my friends. More

Excellent personalized attention and service. I am a repeat customer at Hudson Valley Volkswagon and Bunny has been my salesperson both times. The dealership is nice looking and organized as well. The r repeat customer at Hudson Valley Volkswagon and Bunny has been my salesperson both times. The dealership is nice looking and organized as well. The receptionist is very friendly,curteous and promptly greets and directs customer to the correct office. More

Words fail me in describing the positive experiences I've had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the process as easy as possible, and even after shopping around quite a bit, I never find a lower price. The service department, which is usually the most feared area of a dealership, is a pleasure to deal with. They continually exceed my expectations, whether I'm calling with a question, getting scheduled maintenance done or having my transmission replaced. Tom is constantly checking in, even if he's just passing through the waiting area, to see how everything is going. I was lucky to find such a dedicated and trustworthy group of people. More

This was our first experience at a VW dealership, as well as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure deali as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure dealing with him, as he took the extra time to listen to our needs and help us find the perfect vehicle for our family (a Passat). We never felt pressured or rushed, nor talked into any extras we didn't need or want. He was also respectful of our budget. Fran shared his personal experiences as a long-time VW owner, which we found helpful. Best of all, once our decision was made, he took time to show us every aspect of the car personally and invited us to call or stop in with any questions. Fran even followed up with us afterward to make sure all was going well. We wish more salespeople would take note of his friendly, laid-back approach. Even Mindy Nowik in the financing department was a delight to deal with and uber-professional. When making our decision to lease we visited many car dealerships along Route 9 and can undoubtedly say none of them were as polished and professional as VW. More

Customer Service,Quality of Work,Friendliness and Overall Experience all are great! By the way,the special thing is pretty patience. And the is great. Experience all are great! By the way,the special thing is pretty patience. And the is great. More

Bunny was very nice and informative. I had a good test drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly with no trouble. More

the service was quick and clean no mess parts were installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. More