
Hudson Valley Volkswagen
Wappingers Falls, NY
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As soon as I entered the dealership I felt safe, I've seen a lot of beautiful cars and I was immediately attracted to them. My husband and I were greeted very kindly by the receptionist, and the person seen a lot of beautiful cars and I was immediately attracted to them. My husband and I were greeted very kindly by the receptionist, and the person who sold us the car Diroma Bunny has immediately confirmed the safety, the design of the car that I liked. She explained everything calmly and without pressure giving us variuos options for our need. Even when we went back in store to pick up the car she helped me to understand the features of the car. Overall experience with Bunny was great. Thank you very much, we both love the car, it's my first car and I am very exited to have such a beautiful, stable and safe car. Carmen & Egidio D'Alto More
This car buying experience was very pleasant and conducted in an honest and friendly way. Also, the whole transaction was hassle free and conduct in a short period of time. conducted in an honest and friendly way. Also, the whole transaction was hassle free and conduct in a short period of time. More
Great, quick, and friendly customer service. I have reccomended several others to this dealership based on the great customer service from both sales and service. reccomended several others to this dealership based on the great customer service from both sales and service. More
Eric was great to deal with, very helpfull he explains the process before and after we leased the car. He did everything in his power to get us the best deal possible. the process before and after we leased the car. He did everything in his power to get us the best deal possible. More
I have nothing but nice things to say about Melanie and I have nothing but nice things to say about Melanie and the staff there. Nice, friendly, attentive, and communicative. The techs at HVVW accuratel I have nothing but nice things to say about Melanie and the staff there. Nice, friendly, attentive, and communicative. The techs at HVVW accurately diagnosed the problem on the first try and re-did the work that was sloppily done the first and second time by another dealership. Thank you HV VW. Ive told 3 people so far that have VWs that its a great dealership. My wife may buy a Tiguan in the future and we know where we'd go to do it. More
My experience with Hudson Valley VW was great and always has been. I requested a loaner car which was always cleaned and ready to go. The work done to my CC was fixed on first visit. has been. I requested a loaner car which was always cleaned and ready to go. The work done to my CC was fixed on first visit. More
I appreciate HV VW having an open service department on Saturday even though I know it can be a hectic and busy day. Melissa was great in scheduling me an appointment which fit into my schedule and got me Saturday even though I know it can be a hectic and busy day. Melissa was great in scheduling me an appointment which fit into my schedule and got me and out in a timely manner. More
They were helpful in diagnosing the problem and arranged to have it fixed. Also gave me the option to get a loaner car so that I can go to work. to have it fixed. Also gave me the option to get a loaner car so that I can go to work. More
I have bought 4 new cars from this dealership. The sales department is terrific and the people in the service department could not be more attentive or professional. I will be returning for a 5 th VW from department is terrific and the people in the service department could not be more attentive or professional. I will be returning for a 5 th VW from them when it is "time." most recently had a problem that was covered under warranty and it was fixed within one business day. If 6 stars were available, I'd give them 6! More
I worked with a cooperative salesman. I was quickly able I worked with a cooperative salesman. I was quickly able to negotiate a fair price. The entire transaction was completed in a timely and professio I worked with a cooperative salesman. I was quickly able to negotiate a fair price. The entire transaction was completed in a timely and professional manner. More