Hudson Valley Volkswagen

From leasing my new Jetta SE to the 10,000 mile service appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me a car every time I walk in the door . They go that extra mile to insure that when you leave, no matter what you stopped in for you have a smile on your face. I've owned 10 VW's since 1964 including Jettas, Campers, GTIs in California and New York. Sure I've purchased or leased other makes but I always return to VW because they are all fun to drive, don't break the bank and are incredibly dependable. I was going to another dealer for a few years but once I discovered Hudson Valley VW I will never go anywhere else to purchase or lease a new VW. You should also know that they are not the most convenient to where I live; I drive an hour and a half to get there. They are that good! More

Went to Hud Valley VW in Nov. of 2011 looking to buy a car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me what kind of discount he could offer. He said and I quote " We don't give discounts." It wasn't what he said, it was the way he said it. I said ok and left. I went to Miracle Ford and bought a car. I love VW's but will never own another. More

I recently bought a certified 2008 Passat wagon at another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right in. Thanks to Carla for her help and her smiling demeanor. Very impressive young lady. I'm looking forward to a continued relationship with the service dept. at HVVW. Steve Rust More

Melanie ensured me, that a computer check to determine why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly document all of my issues with our vehicle. This in my opinion is what laid out the ground work for the service technician to properly identify and repair our vehicle. More

I am so glad I found Mindy and Scott. They helped me thru this whole transaction..I would recommed VW to anyone and everyone Thank You thru this whole transaction..I would recommed VW to anyone and everyone Thank You More

I had a great experience at Hidson Valley VW! I didnt feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone looking forward to buying a new car! More

Needed coolant and an oil change. Got a pressure test to see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the fores see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the forest behind the shop. Then it was done! in less than three hours and not much over 100 bucks. When we were indoors waiting, my labrador, Kahlua, eventually met everyone who worked there from sales and parts to service and mechanics and liked them all too. She is usually a great judge of competence and authenticity. The car runs and rides great and looks NEW. More

HVVW is where I take my car for service since 2005. As the car aged, (2001 model) maintenance became more important for my safety on the road and my piece of mind. I can honestly say that, over the years, the car aged, (2001 model) maintenance became more important for my safety on the road and my piece of mind. I can honestly say that, over the years, my experience with this Service Dept. has always been excellent. My last visit was no exception: expert technical work done quickly and very helpful and friendly service advisors who took the time to explain in detail what is needed and what will be done. Many special thanks to Melanie Sullivan, for her extended help this time. Parts for my car, an older model, are not always readily available and I must mention the effort made by the team to locate and order a replacement for the old broken telescopic antenna, reviving my radio. It really gives me piece of mind knowing that the car passed a multi-point inspection and it is safe to drive. The most important reason for me to come to HVVW for service is my trust in the team, in their honesty and quality of their work. More

I live in New Jersey; my daughter is a student at Vassar College and her 2003 Volkswagen Jetta completely died in the parking lot at school. I had to coordinate towing, diagnosis and payment from afar. College and her 2003 Volkswagen Jetta completely died in the parking lot at school. I had to coordinate towing, diagnosis and payment from afar. Jason was more than helpful in coordinating all aspects of our service. It was reassuring to have his kind and patient voice on the other end of the line. My daughter picked up her car on the day that it was promised and so far so good. Thank you very much for your help. I was nervous about straying outside our usual service routine (Princeton Volkswagen here in central New Jersey) but you guys have done a very nice job. Euna Kwon Brossman More

I can never ever say enough wonderful things about Hudson Valley VW! I'm a repeat customer, having purchased two vehicles from them and they do all my service. I rolled in yesterday, unannounced, at the en Valley VW! I'm a repeat customer, having purchased two vehicles from them and they do all my service. I rolled in yesterday, unannounced, at the end of the day needing a bulb replaced and they got me right in and took care of me. I only wish there were more dedicated, friendly and caring employees out there in the auto industry. I will never go anywhere else! Thanks HVVW! More