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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
515 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 515 reviews

March 17, 2013

I went to Hudson Valley Volkswagen (HVV) to have service performed on my 2007 Passat, and while I was waiting, I asked to speak with a salesperson about a used GTI I had seen on the HVV website. Eric (sales More

by jburnsrph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson, Mindy Nowik, Francis Fuchs
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our dealership. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

March 14, 2013

Overall it was a great experience. Easy, fast and in the end, I got a great price on my vehicle. They searched for a competitive interest rate and the deal was done. Very happy with the experience. More

by Ccorrea1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny and Mindy
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Customer service is our top priority, so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

March 13, 2013

Quality car and very competive price. It was a used purchase and pleasantly surprised it came with a warranty. Staff was very courteous and friendly . More

by gvogue
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis and Mindy
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you had a positive experience with our dealership Our team takes great pride in providing all our valued cusotmers with superior service and making the sales experience a pleasant one. Regards, Tom Van Duyne - Sales Manager

March 07, 2013

I drive 1 hour to receive service here because the dealership that is 15 min away has horrendous service! I would recommend this dealership and service to everyone! More

by veracka85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are pleased to hear that you were satisfied with our dealership. Our team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

March 06, 2013

I have owned well over 30 cars in my driving years, and have not been treated this well to date! Fran Fuchs not only covered every possible detail of my new car, but he went out of his way to show me how t More

by pnuge1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mindy,&fran fuchs
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you had a positive experience with our dealership. Our team takes pride in our work and always try to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

March 05, 2013

Everyone was very friendly and professional. Eric sat in my vehicle and took the time to go over with me everything to make sure I was comfortable before I drove away in my new car. I will recommend these More

by jlazaro39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson & Financing Dept
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued customers with exceptional service. We thank you for choosing Hudson Valley Volkwagen. Regards, Tom Van Duyne - Sales Manager

March 05, 2013

The overall experience of buying a vehicle from the Hudson Valley Volkswagen dealer was great. We were there on Saturday late afternoon and Bunny DiRoma came over, sat with us, understood our needs and More

by mrg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Aug 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Bunny was helpful during your sales experience. Bunny is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business and we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

March 01, 2013

Eric was very helpful. We traveled 280 miles round trip to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. More

by Pegh
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Jul 30, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you had a positive experience with our dealership. Our top priority is our customer service, so it is always rewarding to hear about your latest visit. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

March 01, 2013

I was granted an appointment for same day service. Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with ov More

by Ihada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Cinelli and Jason Hinderstein
Jul 30, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our team takes great pride in our work and always try to go the extra mile for our valued customers. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

February 27, 2013

They were professional and very courtesy. The anit-thief lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and More

by jchianese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 30, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We are pleased to hear that you had a positive experience with our dealershp. Our team here at Hudson Valley Volkswagen, takes great pride in providing all our customers with superior customer service and making all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

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