Back

Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
515 Reviews

1148 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 515 reviews

June 16, 2013

Fran was excellent to deal with. He was patient in listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and order More

by LGun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience with our sales department. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 13, 2013

Customer service was excellent. The quality of work was really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excell More

by gabrielanel
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a positive experience with our dealership. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 12, 2013

Doing business with HV Volkswagen was an excellent experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and More

by brendisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Fuchs
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you had a positive experience with our dealership. Our team is always excited to go the extra mile for our valued customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

June 08, 2013

Great experience , unbelievable deal . Versie walker was able to get me an upgrade on my car for less monthly . What more can I say than that :) More

by Dleanza
Customer Service
Recommend Dealer
Yes
Employees Worked With
Versie walker
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear Versie was helpful during your sales experience. Versie is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued and loyal customers have come to expect. Thank you for choosing Hudson Valley Volkswagen, we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

June 08, 2013

From purchasing to servicing this dealership is excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. More

by trcobb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny D.
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with our service department. Customer service is our top priority, so it is always greatly rewarding to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

June 06, 2013

This dealership was friendly & Fran had great knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared More

by lconnors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy & Fran
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We appreciate hearing that your sales process here at Hudson Valley Volkswagen went smoothly. Our sales team works diligently each and every day to ensure that all our valued customers have pleasant and stress free buying experiences. We appreciate your business and thank you for choosing Hudson Valley Volkswagen; we hope to see you again in the future. Regards, Tom Van Duyne - Sales Manager

June 06, 2013

I hate car shopping. So, when my current car's transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and More

by mwbakker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Versie Walker
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am happy to hear that you had a positive experience with our dealership. Our team takes pride in our work and always try to go the extra mile for our valued customers, to exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

May 22, 2013

Brought my car in without an appointment. Jason was helpful and great to work with. The staff was friendly. Received a loaner car.... Love it!!! More

by Jillian418
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We are pleased to hear that you were satisfied with the customer service you received from our dealership. Our team here at Hudson Valley Volkswagen, takes great pride in providing all our valued customers with superior customer service and making the buying process a pleasant one. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

May 22, 2013

Melanie did an excellent job working with Volkswagon verifying what work was overed on my vehicle and what was my responsibility. My wife and I were afraid we would not make the 5:00 PM closing and I w More

by tdonnery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We strive each and every day to provide all our valued and loyal customers with exceptional service. Thank you for your comments, and for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

May 22, 2013

Notice all the favorable reviews are for those having warranty work done. If you have to pay?...find a good local mechanic, this place is a rip off. Their hourly rate is well over $100. These are VWs, no More

by HVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer.
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. We appreciate your feedback, and care about your opinion. Our goal is, and always has been, to provide outstanding service in our dealership. Please give me a call and let me know if there is anything we can do to better satisfy you. Regards, Melanie Sullivan - Service Manager

...
27
...