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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
515 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 515 reviews

August 03, 2013

I highly recommend this dealership. The salesman was friendly and made the buying experience pleasant. Cognizant of my needs, I was provided quality service and left with my desired vehicle. This is n More

by Sdix99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are happy to hear that you were pleased with our sales department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 17, 2013

I highly recommend using Hudson Valley Volkswagen if you're in the market for a new or used car. The sales associates and employees are very friendly and helpful More

by Crazykid044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with the customer service you recieved from our sales department. Our team is always excited to go the extra mile for our valed customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 13, 2013

HV Volkswagen replaced the headliner of my 2011 Jetta. The old headliner was drooping and I was already out of the bumper-to-bumper warranty period. Not only was the replacement done very well, but the d More

by sant0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Melanie, others (I can't remember all the names)
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are happy to hear that you were pleased with our service department. Our team takes great pride in our work and always try to go the extra mile for our valued and loyal customers. It has been a pleasure doing business with you and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 10, 2013

I have been to this dealer for service serval times they never disapoint. The staff is friendly and explain what was done and what is needed next More

by bruce saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keli snyder
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience with our dealership. Our goal each and every day is to exceed our valued and loyal customers' expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 10, 2013

BAM!!!! Again... a GREAT experience with HVVW. Quick, easy, professional, this service dept has their stuff together!! Thanks again Kelly and Jason. I would do business here again for my next VW. More

by Michael Bee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. I am delighted to hear that you had a pleasant experience with our service department, and that Kelly and Jason were helpful during your appointment. Kelly and Jason are important members of our staff who exemplify the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business, and we hope to see you again in the future. Regards, Melanie Sullivan - Service Manager

July 09, 2013

Bunny made this experience very enjoyable. This was not my first time working with her. She is very knowledgeable and was able to work on my time schedule. This purchase was fast and easy, I knew what I wa More

by Jprince24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest sales experience. I am happy to hear that you had a pleasant experience with our sales department. Our team here at Hudson Valley Volkswagen, takes great pride in providing superior customer service and making the buying process a pleasant one. It has been a pleasure doing business with you; we look forward to working with you again. Regards, Tom Van Duyne - Sales Manager

July 03, 2013

I appreciate all of the time, effort and courtesy of the employees while going through the purchase process. The attention to detail was very much appreciated. More

by Julie Elderkin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fran, Mindy
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We appreciate you letting us know that you had an all around positive experience with our dealership. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 29, 2013

I brought my 2012 VW Golf TDI in for it's 20,000 mile CareFree Maintenance (First three services Free, thanks VW) and I was greeted by very friendly people at the service desk. Jason was the one that he More

by garybeacon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein, Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. We are happy to hear that you were satisfied with our service department. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

June 20, 2013

I have bee having some rattle problems (which are always difficult to diagnose and fix) and Pat found and located the problem immediately (even I was impressed!). They ordered some parts, provided me with More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melonie and Jason
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were satisfied with the customer service you received from our dealership. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

June 17, 2013

Melanie is truly a wonderful part of this service team. She is and has always been extremely courteous, friendly and always willing to go above and beyond in order to accomodate my service. I brought my c More

by 7broadway8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am pleased to hear that you were happy with your latest experience with our service department. Our team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. We appreciate your business. Regards, Melanie Sullivan - Service Manager

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