Hudson Valley Volkswagen

Don't Judge a Customer by His/Her Fahrvergnügen After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed to After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed towards a VW dealership on Long Island. Won't say which dealer, but I was surprisingly appalled at the treatment they gave me. Guess they never heard that, "every one that walks through your doors is a potential buying customer." I even took the time to mention I did my homework on the TiGuan; to no avail they tried to sell me the dud on the lot. The salesman's final words were, "you're about to get me fired." A month later, enter Hudson Valley to save the day. The Premier Collection salesman, Mr. Anderson kept in contact with me for three days as negotiations were going on about the particular vehicle I wanted. Then last Saturday, he called. The TiGuan I wanted was available again (2:45p.m.@BarclayStadium). By 4:15p.m., I was shaking his hand @ Hudson Valley VW, Wappingers, N.Y.. Impressed with my determination, we spoke, considered options. He gave me his professional opinion and within 20 mins or so, we came to a deal. Mr. Anderson turned me over to Mrs. Nowik, finance coordinator. She had such a pleasant demeanor. I think I would have signed anything she asked. Both assured me, that my VW would be ready on Friday, and when I arrived at 3 p.m. yesterday, my new baby was shiny, without blemish waiting for me. Moral of this story, don't judge your customers, put your best pitch forward, and you will make the sale. More

I would normally only make a purchase at New Milford VW, Hoever, TDi Golfs are quite rare these days so finding one is a bit of a challenge. We saw the 2011 Golf TDi on the Hudson Valley VW web site and dec Hoever, TDi Golfs are quite rare these days so finding one is a bit of a challenge. We saw the 2011 Golf TDi on the Hudson Valley VW web site and decided to take a look. We called and spoke to Versie. Very nice on the phone and was able to answer all of our questions. We told him we'due be by in about an hour to see the car. When we arrived to car was parked right out front (great tactic) and ready to roll. Versie was very friendly and very low pressure. During the test drive we had great conversation which really made us feel at home. The car had a few more miles than I would have preferred but at the price along with all of the options it was a steal. We placed a deposit on the spot. Sent Versie an e-mail to get some final information. He responded on his day off! Picked up the car, everything was ready as promised. We were in and out in less than an hour with our trade in. Still love New Milford VW but I would not hesitate to send anyone to see Versie Walker. Overall an A++ experience. More

I had made an appointment with one salesperson through email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet with me. Scott Curtis was very polite and professional.I have owned 3 other Volkswagens in my past so the brand is not what I need to be sold on. Customer service is the main thing I look for when making important purchases. I would highly recommend Hudson Valley Volkswagen to anyone looking for the whole package - sales & service. Scott made sure every detail was perfect in the delivery of my car. I would highly recommend Scott and Hudson Valley Volkswagen for your next VW purchase. More

My check engine light was coming on and off for awhile now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop aske now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop asked one of her techs to scan it. He told Mel what it was and how long to fix the problem. Mel told me it was exhaust related and covered under warranty. 45 min later I was on the road!! To anyone else this would be extraordinary level of service. Nope this is how Mel runs her shop and the level of expertise her techs have enable Hudson Valley VW to do just that. Best regards, Paul Spence. Lagrangeville ,NY More

I'm a returning customer to Hudson Valley VW. Great customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! More

Entirely professional, unpressured experience in helping to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. More

I got into a bad car accident and someone totaled my car; therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and Mindy was able to get all the paper work and the day I picked up my car all I had to do was sign and drive away. Scott was amazing to deal with; definitely not your typical salesman. Very honest, helpful, patient and sweet. He was also very sweet to my niece who came along. Great experience. More

Good service best car dealer I been in that is so friendly I would recommend it to all my friends and family more for dealer should be like those wagon in Wappingers Fall. friendly I would recommend it to all my friends and family more for dealer should be like those wagon in Wappingers Fall. More

Stopped in on a Saturday afternoon to inquire about New/Used TDI Golf/Jetta Sport Wagon. Eric was very informative and helpful in providing me quotes on multiple vehicles in my price range, both new an New/Used TDI Golf/Jetta Sport Wagon. Eric was very informative and helpful in providing me quotes on multiple vehicles in my price range, both new and used. Test drove a used vehicle; was able to work with Eric and Mindy on price, financing, and servicing vehicle prior to delivery. All sales associates were courteous and informative. Was able to contact the sales associate on multiple occasions by phone and email for additional information about the vehicle as questions arose. More

Very pleased with the friendly service from Scott, and with his willingness to be straight forward when talking price, rather than the stereotypical runaround from a car salesman. I would recommend Scott with his willingness to be straight forward when talking price, rather than the stereotypical runaround from a car salesman. I would recommend Scott very highly. Mindy was efficient in handling my interaction and considerate of my time restraints. Kiernan was excellent with explaining the features of my new car, and answering my dozens of questions. A successful salesman in the making! More