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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
522 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 522 reviews

April 22, 2015

Thank you Hudson Valley Volkswagen Thank you Jason H. for being a Professional caring person. You made sure my car was in and out in a timely manner and all my concerns were well taken More

by Scott TDI @ 140k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you, and we look forward to seeing you again in the future. Regards, Will Regan - Service Manager

April 18, 2015

The shinning example of a enjoyable experience The whole team at Hudson Valley Volkswagen is a breath of fresh air. Warm, friendly, and honest. I waited on this review until I drove my new Volkswag More

by joegullojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am very happy to hear that you had an all around positive experience with our sales department. Our goal each and every day is to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

April 14, 2015

Nice Dealership Run by Nice People Bought my 2012 Jetta from Eric after my father purchased a Passat from him and spoke very highly. Eric is professional, friendly, and most importantly More

by cargurrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very happy to hear that you had a positive experience with our sales department. Our team takes great pride in our work and always try to exceed our valued customers' expectations. We appreciate your business and look forward to working with you again in the future. Regards, Hunter Barton - Sales Manager

April 12, 2015

Great place to purchase or lease a VW I am on my third VW Passat. I love the place clean and friendly Eric and Mindy are the best to deal with. VW peace Dos Auto. More

by Jsalloum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Eric and Mindy were helpful during your buying experience. Eric and Mindy are important members of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. Thank you for choosing Hudson Valley Volkswagen. Regards, Hunter Barton - Sales Manager

April 10, 2015

Excellent service provided just handling recall fixes Provided straight forward, honest service. Brought car in for an engine light on for a warrenteed fix. Found recall fixes, warrenteed fixes, I wasn't More

by CeeNote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

April 06, 2015

fantastic service I normally have my VW serviced in Washington, D.C., but in the future will try and take it here simply because the experience was much more pleasant. More

by svensk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad
Apr 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with our service department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experiences. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

April 02, 2015

Not so good service department I like HVV for their sales team, but the service team leaves a lot to be desired. First when I needed a new tire (bubble), they told me to come in, b More

by jessevitrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
Apr 19, 2016 -

Hudson Valley Volkswagen responded

I apologize for your less than satisfactory experience. Our goal is and always has been to provide all our valued customers with outstanding customer service. We hope you will come back and give us another chance to win you back as a valued customer. Regards, Will Regan - Service Manager

March 30, 2015

First VDub Fran made my first VW purchase a very smooth one. He was friendly, honest, and efficient. Not once did I felt pressure to purchase a car like some sa More

by SBNY101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Apr 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you were satisfied with our dealership. We strive each and every day to provide all our customers with exceptional customer service. It has been pleasure doing business with you. Regards, Hunter Barton - Sales Manager

March 17, 2015

service I'm extremely happy with the service that i had on my vw jetta on March 16th 2015 the employee's were very friendly and specific on the work.I will hi More

by Besim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy
Apr 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you had a positive experience with our dealership. Our team takes great pride in our work and always try to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

March 17, 2015

New VW Passat Scott Curtis and Mindy Nowik made our purchase very easy and enjoyable. No pressure, thoroughly knowledgeable of the cars and answered all our questio More

by 137OBX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis. Mindy Nowik
Apr 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear Scott and Mindy were helpful during your buying experience. Scott and Mindy are important members of our staff who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. As always we appreciate your business, and look forward to working with you again in the future. Regards, Hunter Barton - Sales Manager

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