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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

June 04, 2015

Great customer service at the service desk I went in to get the tire sensors fixed, and Will at the service desk was very courteous. I waited for only a couple hours and sat in the comfortable More

by amyhannes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Regan
Aug 03, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide exceptional customer service to all our valued and loyal customers. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

June 03, 2015

Nothing less than exceptional Bought a 2012 gti autobahn great deal the sales man eric was very helpful constanly checked in and never had any issues would defenitly come back ! More

by Ender95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric anderson
Aug 03, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that Eric was helpful during your buying experience. Customer satisfaction is our top priority, so it is always greatly reassuring to hear about your latest experience with our dealership. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

May 19, 2015

Great Experiance! I just bought a 2015 Jetta that I LOVE and my experience with Hudson Valley Volkswagen could not have been any better! Scott Curtis was very helpful More

by ssprague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis & Mindy Nowik
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a positive experience with our dealership. Our goal each and every day is to provide all our valued and loyal customers with excellent service and make all their visits a pleasant one. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

May 16, 2015

The Extended Personal Service Is Worth the Call This dealership offers not just fair pricing, extended warrenties and beautiful cars. They extend Pleasant Interaction throughout and they have gone b More

by Valenti Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All are Equally Pleasant to Work With..
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you your review. I am very pleased to hear that you had a pleasant experience with our dealership. Our team works diligently each and every day to ensure that all our valued customers have positive experiences with our dealership. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

May 15, 2015

A great dealership Both sales and service are exceptional! Eric and Mindy have taken good care of my sales and the change in service leadership has not diminished the qu More

by Apc12603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, service desk
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your excellent review. We appreciate you taking the time to let us know that you had an all around positive experience with our dealership. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experience. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

May 05, 2015

Another great sale! Just came home with my new 2015 GTI. New sales person (Scott) and the same stellar service! Car had a rattle in the cowl vent and Pat (the "rattle g More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott (sales), Pat (service) and Mindy (finance)
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our service department. We take pride in our work and always try to go the extra mile for our customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen, we hope to see you again soon. Regards, Will Regan - Service Manager

May 01, 2015

Very professional and helpful. I purchased my 2013 Jetta at Hudson Valley Volkswagen and have been using them for service for the past 2 years. I recently broke the latch on the dr More

by Aaron S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason & Brad
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that Jason was helpful during your experience with our service department. Jason is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect from us. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

April 27, 2015

Very professional sales consultant Very happy with the new car buying process I went through with Hudson Valley. I visited 5 VW dealerships about the new VW I was interested in. Only More

by Andrew B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dariusz
Jun 01, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are very happy to hear that you had a pleasant buying experience with our dealership. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you, we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

April 22, 2015

Thank you Hudson Valley Volkswagen Thank you Jason H. for being a Professional caring person. You made sure my car was in and out in a timely manner and all my concerns were well taken More

by Scott TDI @ 140k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you, and we look forward to seeing you again in the future. Regards, Will Regan - Service Manager

April 22, 2015

Leased 2015 Tiguan I just leased a 2015 Tiguan from HV VW. Eric Anderson was our sales person and he was attentive, courteous, friendly, NOT pushy, knowledgeable, etc. e More

by marshvet
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Feb 17, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with our dealership. Our entire sales team takes great pride in providing all our valued and loyal customers with superior customer service. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Hunter Barton - Sales Manager

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