
Hudson Valley Chrysler Dodge Jeep Ram
Newburgh, NY
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Loved This PLace Got A Ram 1500 Will buy agin from them I got my son a Ram 1500 from them. I have to say everyone I dealt with was excellent and super nice , very helpful. The finance lady (Debbie) was grea I got my son a Ram 1500 from them. I have to say everyone I dealt with was excellent and super nice , very helpful. The finance lady (Debbie) was great explained everything to me. My salesman Randy was very attentive and spent a good amount of time with us showing us all the options we had . He showed us how to work everything in the truck as well. Over all I had the best experience and will go back for my next car. Great Job Guys Thanks Again, Happy Customer :) More
Great Sales Team Brian , Debbie, and Randy, made my car buying experience so easy and hassle free. They were so helpful and honest the whole time. I got my Dodge Charg Brian , Debbie, and Randy, made my car buying experience so easy and hassle free. They were so helpful and honest the whole time. I got my Dodge Charger and I couldn't be happier with the service they gave me . I will recommend the 3 of them to anyone who needs a new car. Sincerely, Satisfied Customer More
Poor Customer Service Look at a used car on Sat, only had a little bit of time because I had to be at work. The dealership called me on Sunday asked me if I was coming in, Look at a used car on Sat, only had a little bit of time because I had to be at work. The dealership called me on Sunday asked me if I was coming in, I told them Id be there at noon. When I arrived I was put in the waiting room until a sales person was available. After waiting around for a time someone finally helped me, when I sat down they ask begin explain the vehicle I owned and asked if I was ready to buy it. After I explained that I already owned that vehicle I was there for something else we went out for a test drive. The car was on empty, the sales person tried to talk me inot just driving around the parking lot and that would suffice. Who spends 20K on a car after only driving it around the parking lot? I spoke with the manager, when he finally looked up from surfing the internet his response was,"Oh sorry". On monday the orignal salesman called me asked me to come back that my experience would be better. I went back, drove the car with gas in it, I loved the car. When it came to negioiating price the manager came out gave me the run around, drew some weird chart and tried to tell me that Volkswagon Certified warranties were not bumper to bumper. (they are) I asked if he would budge on the pirce at all, when he said no, I got up to leave, he told me to sit down, he talked for another 10 minutes in circles. Asked if I was ready to pay the price, I said no and he acted mad at me. Dont call me and ask me to come to dealership and then prentand like I walked off the street. Dont tell me to come back so we can work on the price and then when Im there refuse to budge. They seem to think if they can get you in the door, then you will pay thier price. Dont bother emailing "Bill" from the website, he will not respond. More
Do not purchase a car from here!!! These people are running a scam! I received a quote online from edmunds.com. This dealership claimed to have the car I wanted at a great price. My fam These people are running a scam! I received a quote online from edmunds.com. This dealership claimed to have the car I wanted at a great price. My family and I drove an hour to get to this dealer. When we presented the printed quote to the woman from this dealership who contacted us she walked us over to a different sales person. When we presented the quote to the sales person he went to the manager with it. The manager came over and told us they no longer had the car in stock. When my husband said he had just gotten the quote and they couldn't have sold the car that quickly he tried to show us the paperwork for the car he " supposedly" sold. At that point my husband compared the vechile Id number to the car he claimed to have sold and told him that it was not the same car. After my husband kept asking questions the manager finally claimed that they found the car in question in the back of the lot. We should have ran out of there at that point. We went to test drive the car and ran out of gas within a few minutes of pulling out of the lot. We then had to wait for someone from the dealer to pick us up. By the time we waited around and then tried to purchase the car it was several hours later and they at that point proceeded to tell us the online price was incorrect and the car was actually $2500.00 more than the website reflected. At that point we became very angry and then rather than the manager try to compromise he told US to call the owner of the dealership. We called him which was another complete joke. He told us he would have a letter of apology sent to us and could not negotiate the price. My only day off and I wasted my entire day on this and that's what he tells me. What a joke!!! These people have no idea what customer service is. They should not be in business. I bought a Nissan and Subaru in the past and they have both honored their online price. This is why people don't want to buy American. I wouldn't give these scammers a dime of my hard earned money. More
USED CERTIFIED CAR / DO NOT BUY HERE !!!! Used car took off lot two days later I heard a noise. Brought the car back within a week and ofcourse the tech couldn't find anything!!! THE TIME RUN Used car took off lot two days later I heard a noise. Brought the car back within a week and ofcourse the tech couldn't find anything!!! THE TIME RUN AROUND GAME BEGINS. Two, three weeks later I bring back and NOW the tech finds something. LIES. He told me it was minor and fixed it. LIES. Another week passes same xxxx noise. Now out of the 30 day period. WHAT THEY WANT!!! Now the tech finds something major and they are not covering it. Regardless, I have been there 3 times total for the same thing. THESE PEOPLE ARE LIARS!!! Also, DO NOT BUY THE EXTENDED WARRANTY. The one they start at $3k then when you tell them you are not interested it drops to $1500.00. CRAP TOO BECAUSE IM SURE THEY WILL GIVE YOU THE RUN AROUND WITH THIS TOO... They are all nice and sweet before the sale and promise you the WORLD. EXTENDED WARRANTY COVERS PARTS AND LABOR = MORE CRAP. If you buy a car from there you are on your OWN. They have been doing this for years and getting away with it. I WILL TELL EVERYONE DO NOT BUY HERE!!! More
Best in the area After visiting five dealerships in the area Hudson valley had the best deal on my 2015 Wrangler Unlimited. The jeep dealership in goshen told me they After visiting five dealerships in the area Hudson valley had the best deal on my 2015 Wrangler Unlimited. The jeep dealership in goshen told me they would be losing over $2,500 if they matched Hudson Valleys deal. I dealt with a few members of the staff. If you're buying a wrangler ask for Brian, he knows all about those vehicles and he's a great guy. If you want a great deal and good service go to Hudson valley... Also they treat military members very well. More
great experience Everyone very nice and helpful. Got the vehicle I truly wanted with patience on both ends. Sunday hours convenient for those with full work week. Everyone very nice and helpful. Got the vehicle I truly wanted with patience on both ends. Sunday hours convenient for those with full work week. More
Excellent The shopping experience was great, salesman Joe M. Was exceptional. Found me the right Jeep grand cherokee at the right price! Will definitely work wi The shopping experience was great, salesman Joe M. Was exceptional. Found me the right Jeep grand cherokee at the right price! Will definitely work with this dealer again Very happy with the lease price More
Great Dealer and Great Pre-Owned Vehicle Prices I live about 120 miles away from the dealer so I needed to get lots of info from the phone. I dealt with Joeseph Cascino and he was great. Everyone at I live about 120 miles away from the dealer so I needed to get lots of info from the phone. I dealt with Joeseph Cascino and he was great. Everyone at the dealer was friendly and took care of my needs. Thanks. More
Dream Car! from the moment I walked in Christian took his time with me to listen to what I wanted and to match me with the right car. Not even 4 hours later I wa from the moment I walked in Christian took his time with me to listen to what I wanted and to match me with the right car. Not even 4 hours later I was driving away in my dream car for a price I couldn't believe. If you ever need a car go visit Christian in Newburgh on Broadway. He will make it happen! More