Hudson Valley Chrysler Dodge Jeep Ram

SAVED MY LIFE! This dealership saved my life! A previous car deal left me totally screwed, but the team here made my nightmare a dream and were by some miracle able This dealership saved my life! A previous car deal left me totally screwed, but the team here made my nightmare a dream and were by some miracle able to work out everything for me, and set me up with my dream car! I can never thank Michael Smith, Ed Finn, and Rick Nicosia enough. These guys worked together flawlessly and made it work. I can't wait to move forward IN MY 2010 JEEP WRANGLER ISLANDER and completely forget my last experience. Thank god we found these guys, because now I have my lifelong dealership! THANK YOU THANK YOU THANK YOU! More

where to buy a car excellent experience very friendly and knowledgeable would recommend to anyone looking to buy a new or used car.one of the best I have ever had excellent experience very friendly and knowledgeable would recommend to anyone looking to buy a new or used car.one of the best I have ever had More

BEST JEEP LEASE EVER I have worked with several Jeep dealerships over the years but HVCDJR was the best. When I walked into their beautiful building, I was greeted warmly I have worked with several Jeep dealerships over the years but HVCDJR was the best. When I walked into their beautiful building, I was greeted warmly and introduced to my salesman Bud. I let Bud know what I wanted and he made it happen.They had the exact Grand Cherokee that I wanted in stock so I drove it home that day. I will continue to do business with them and recommend them to my family and friends. More

MY FIRST LEASE - JEEP GRAND CHEROKEE I cannot say enough GREAT things about this dealership, the staff and my beautiful Jeep Grand Cherokee Limited. I had been negotiating with three dea I cannot say enough GREAT things about this dealership, the staff and my beautiful Jeep Grand Cherokee Limited. I had been negotiating with three dealerships and the other two paled into comparison to this one. First off the dealership is very well maintained and the staff are all wonderful, smiling professionals. I knew I wanted the granite grey color and they had the car located and shipped to them the same day!!! Maggie and my salesman Mike made my experience 5 star plus plus plus!!! No exaggeration. They put my first time buyer nerves at ease so fast and were just so positive and knowledgeable about everything. My financial advisor was fast and very informative. The whole process was a pleasure. It's hard to believe after my first two experiences that it would be so great but third time's a charm as they say! My car was shiny and impeccably clean after the detail. I hope the new car smell never goes away! I HIGHLY recommend this dealership and I will 100% continue to do business with them, as will my family. More

Jeep Patriot purchase We received great customer service, noteworthy expertise and exceptional value today when we purchased a new Jeep Patriot. The positive experience mad We received great customer service, noteworthy expertise and exceptional value today when we purchased a new Jeep Patriot. The positive experience made our day! We recommend Hudson Valley CDJR. More

New Car Been to many dealerships over the past week and Hudson Valley Chrysler Jeep was by far the best! I had many questions and all were answered honestly. Been to many dealerships over the past week and Hudson Valley Chrysler Jeep was by far the best! I had many questions and all were answered honestly. My Sales Gal Andrea was fabulous! Both Andrea and Mgr. Eddie worked very hard to get me just what I wanted. They were very patient & professional which made this an exceptional experience! Very clean dealership and having that immediate sense of 'Family' when you walk through the door is something I haven't experienced at other dealerships. I highly recommend Hudson Valley Chrysler Dodge Jeep Ram!! More

Great service Every time i go for service, i never have a problem. The service people are always curtious and respectful of my service needs and time constraints. I Every time i go for service, i never have a problem. The service people are always curtious and respectful of my service needs and time constraints. If I'm not happy with the service, they always go the extra mile to make me satisfied. I would recommend everyone bring your cars to Hudson Valley Jeep for service. More

New Wrangler Just purchased a 2017 Wrangler Sahara. I couldn't believe the deal i got!!! The salesman put up with me asking questions and always wanting a better d Just purchased a 2017 Wrangler Sahara. I couldn't believe the deal i got!!! The salesman put up with me asking questions and always wanting a better deal. He also stayed with me to help me transfer all my junk from my old car to the new. Bud was a great salesman. More

Lease Purchase In 2104 i decide to lease a new 2014 ram 1500. I had some what of a decent experience with the dealer when i initially leased the truck. My only compl In 2104 i decide to lease a new 2014 ram 1500. I had some what of a decent experience with the dealer when i initially leased the truck. My only complaint is that i was putting no money down on the lease and wanted get the $8,000 of positive equity that was in my trade. The dealer insisted i put some of that money towards the lease which i eventually did. The balance was suppose to be given to me in a check when i picked up my new ram 1500. When i arrived to get my new truck it was unheard of to get the check on the same day. It took nearly 2 weeks and countless phone calls to get the check out of the dealer. I let that go since the salesman Tom was very helpful with getting me into this trade. My first oil change i decided to bring it to the dealer for the service records. I made and appointment for a morning before i had to be to work to insure that i would have a enough time. When i arrived to the dealer for the oil change i was informed that they did not do appointments for oil changes even though the person on the phone took my info and scheduled a time for me to come in. I left the truck for 2 hours and came back to find it in the same spot i left it untouched. I have not been back for service since this experience. Why would someone take my info if they do not make appointments for oil changes. Now 2 years later I was coming close to the end of my lease. About three months out i started receiving multiple calls from the dealer reminding me that it was the end of my lease even though i still had 3 months to go. I was thinking about buying the truck and i explained that to multiple people that kept calling insisting that i had to come in even though it was not the end of the lease. About a month before the end of the lease i received a call from Shana. I told her i wanted to purchase the lease and asked what i would have to do to purchase it. She told me that i just had to come to the dealer and get the financing and do some paper work. I asked if there was any fees besides the $350 that Chrysler Capital was changing as a lease purchase fee. She informed me that the dealer did not charge a fee and that they did it as a courtesy for their customers. I told her to work up the numbers and i would be in before the lease end. After deciding to do this i receive multiple other phone calls from other salesmen telling me i was at the end of my lease even though I told them i wanted t buy it. I thought it would save time and paperwork. When i finally went to he dealer it was like no one knew knew what i was there for even though i had talked to 4 or 5 people telling them i wanted to purchase my lease. The Tom that helped me lease my truck was no there so I got stuck with another Tom even though i was willing to come back. The paper work got started and i had and idea of what the payments would be. I knew i would have to pay tax, lease purchase fee, and get a new title. While we were finishing signing paper work it was brought to light that the dealer in fact does not do the paper work as a courtesy for their customers. They in fact charge $770 on top of a title fee, a registration fee (the registration did not change), and a few other fees. This was not brought to my attention until after paper work was almost finalized. So to buy the truck that i had driven and paid for 2 years, I had to pay almost $1500 in fees. I did ask before i went in if there was a charge and i was told there was not. When i mention it they tell me the Shana who i had spoke to multiple times on the phone before going in does not work there any more. If i had known they were going to charge me $770 dollars i would have never gone there to purchase the lease. Chrysler Capital explained to me that i could have done the purchase through them. To top it all off they asked if I wanted a complimentary car wash. I agreed and ended up waited 15 minutes after everything was do for my truck to be washed. When i got it back there were no floor mats in it. After waiting 5 more minutes i got my floor mats and thought i was ready to go. Turns out the salesman who washed the truck dumped all the mud, dirt, leaves, and whatever else the floor mats collected out inside the truck onto the carpet instead of dumping it outside or in the garbage. So after all the fees and paper worked I was left with a filthy truck and more of a mess inside the truck.After bringing this up all i got was a sorry and he walked away. It was cleaner before they took it and "washed" it. This whole lease purchase experience has left a bad taste and I don't know if i would go back. My brother is now considering leasing a new ram and I want to talk him out of it after my experience with leasing and the lease purchase. More

New Jeep Renegade I would highly recommend this dealership Hudson Valley Jeep, Newburgh NY to anyone looking for a vehicle. All staff, including owner came out to gree I would highly recommend this dealership Hudson Valley Jeep, Newburgh NY to anyone looking for a vehicle. All staff, including owner came out to greet us. All personnel friendly, and very helpful More