Hudson Valley Chrysler Dodge Jeep Ram

Best car negotiation I’ve ever had! Truly thankful. Stephanie from internet sales and Jason on the floor were just wonderful to work with. Very professional, attentive and just a rare pleasure to deal Stephanie from internet sales and Jason on the floor were just wonderful to work with. Very professional, attentive and just a rare pleasure to deal with while negotiating a new car with. I don’t do many reviews. This one was well deserved! Highly recommend! More

Working together All worked out very well. The guys were very attentive to what your budget is n maybe you flexible.. if any. They still work w/you. Pleased to say th All worked out very well. The guys were very attentive to what your budget is n maybe you flexible.. if any. They still work w/you. Pleased to say the least. More

Fair deal, mediocre service Leased my car last Friday. They didn’t have the exact one I wanted so they sourced from a local dealer. Was supposed to pickup the car tues. or wed. t Leased my car last Friday. They didn’t have the exact one I wanted so they sourced from a local dealer. Was supposed to pickup the car tues. or wed. the following week. I called to check in Tuesday at 4pm since I hadn’t heard anything and wasn’t contacted back until Wednesday afternoon. Was told they were picking the car up right now from the other dealership and that I’d be notified as soon as it arrived. 2 hours later I still hadn’t heard back so I called the dealership and made arrangements to pick up the car on Thursday. It was a holiday weekend, so I was very understanding. I just would have appreciated better communication about when my vehicle would be ready. I picked up my Jeep Cherokee last night. I was disappointed there were no all-weather mats, I thought I remembered the salesman saying there were, so I was bummed.. but maybe I misheard him.. there was already dirt all over the floor from the car being driven from the other dealership. So before I ever stepped foot in my new vehicle, the carpets were dirty. Very disappointing. They hadn’t even put protective paper on floors except for the drivers side which was already a mess. When I got home from the dealership I inspected the car once again and noticed a big white advertisement sticker on the back. “Hudson valley Chrysler Jeep Dodge Ram” in big white letters. I suppose they thought I would provide free advertising for 3 years. This was ridiculous, as I spent thousands of extra dollars to have everything on the car black, and they stick a big white sticker on it. Unfortunately I’ll be heading back to the dealership today to have it removed, since I can’t do it myself without scratching the paint. There was only 1/3 tank of gas in the car when I left the dealership. I’ve never picked up a new car without a full tank. Overall I am happy with the deal I got on the car. But the customer service was lacking. Upon discussing this with some coworkers today, I was informed that this dealership has a shady reputation. I like my car, but would not lease or buy from this dealership again. In hindsight I wish I just sourced the car myself and went direct through another dealership. it seems that the moment you ring the gong, the costumer service experience is over. UPDATE: spoke to Bill the owner after this was posted and he resolved the issue to my satisfaction. He was accomadating and responsive to my frustrations and that goes a really long way with me. Thank you Bill! More

SO HAPPY This is where I bought my first car, Travis is amazing ! He Went above and beyond for me to get my car, it was a stressful process for me but he reass This is where I bought my first car, Travis is amazing ! He Went above and beyond for me to get my car, it was a stressful process for me but he reassured me I’d get my car and he definitely lived up to his word, I’m so grateful More

Great team I just want to say how wonderful it is to work with Hudsonvalley Chrysler dodge and Jeep. Jason Perez was very polite professional and informative. Hi I just want to say how wonderful it is to work with Hudsonvalley Chrysler dodge and Jeep. Jason Perez was very polite professional and informative. His team was great as well Ed and Mark were great as well kept us completely in the loop every step of the way. I’ve dealt with other dealers but this is by far my best experience. They helped us get into a truck perfect for our family. They actually took time to listen and help us fwhat we needed to meet our needs. More

Great Guy! The sales team I worked with made the experience as easy and hassle free as possible. They were very accommodating especially for my first time purcha The sales team I worked with made the experience as easy and hassle free as possible. They were very accommodating especially for my first time purchasing a Jeep. Jimmy especially was very friendly and outgoing. His dimeanor made it a pleasure to work with him. I would definitely recommend this dealer to others! Thanks Jimmy, Scott and Rich! More

Quick a d painless Worked to get my payments where I wanted great sales person,friendly, honest. Didn't waste my time management was great as well! Love my car!!! Worked to get my payments where I wanted great sales person,friendly, honest. Didn't waste my time management was great as well! Love my car!!! More

AWESOME!!!! I dealt with Stephanie and Ed via phone from morning to night time. They both went out of there way to make me feel like I was important and made the I dealt with Stephanie and Ed via phone from morning to night time. They both went out of there way to make me feel like I was important and made the transaction extremely painless. When I went to the dealer the following day, Diana was my sales rep. She was fantastic at making me feel comfortable as well as my wife and three little kids. Her knowledge of the vehicle during the demo was exemplary and made learning the features a breeze. Rich made the business end of it as easy as can be imagined. I got to personally thank Ed for his help and understanding which made me believe they care about their customers like family. More

Friendly and efficient! I had such a positive experience at this dealership! Brenden was so helpful and great at answering all my questions. As well as making sure my car was I had such a positive experience at this dealership! Brenden was so helpful and great at answering all my questions. As well as making sure my car was perfect! More