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Hudson Toyota
Jersey City, NJ
615 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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615 Reviews of Hudson Toyota
May 23, 2011
This was the deal from xxxx. I purchased a car there for cash and was told they had to title the car wich was a lie. No one had the sense enough to know how to title a car from Geogria. I would never deal w cash and was told they had to title the car wich was a lie. No one had the sense enough to know how to title a car from Geogria. I would never deal with them in any kind of way. Ms. Miller is suppose to be about customer relations, she never returned my calls and you could tell she had no clue. It's a shame how they do people. If your buying a car go somewhere else. More
by dpounder
Employees Worked With
Tom Rivers and Ms. C. Miller
May 12, 2011
David Goldfarb sales consultant did not pressure us to by,but gave us a full explanation of all points in purchasing the vehicle. FINAANCE MANAGER Yanirys De La Cruz explained all points on the paper w by,but gave us a full explanation of all points in purchasing the vehicle. FINAANCE MANAGER Yanirys De La Cruz explained all points on the paper work that we signed. The nine years that we have been dealing with Toyota this two employes were oustanding. JULIANA & RICHARD MYERS More
by VILMA
Employees Worked With
DAVID GOLDFARB AND Yanirys De La Cruz
April 27, 2011
I have selected the option of Recommend this dealership to Yes because dealer rater . com will then display my review for common public. If i select No option it doesn't display my review for common public to Yes because dealer rater . com will then display my review for common public. If i select No option it doesn't display my review for common public. They are getting paid by hudson toyota for only posting +ve reviews. I requested a quote from them which I never received. I got a call from Sheila and she setup an appointment for me for 8:00 pm with Mario Fernandez. I reached at 8:00 pm I got to know from the receptionist who was polite and informed me that Mario was on leave and someone else would take care of me. It was really unprofessional to schedule an appointment with someone on vacation. After 5 min Emmanuel A came and started filling the paper work w/o offering a test drive or asking me the kind of vehicle I need. After filling half the paper work, he took me to the parking lot outside showroom and asked me which color car I want to pick up. He didn't even mention the price the options or care to ask me what I wanted. He didn't even explain the difference between models so that I can make a choice. When I informed him that I want to test drive first and then decide he took around 10 min to get the car. I went for a test drive with him which went fine. I asked him that in AWD how can one know if 4 wheel drive is on or not and he didn't seem to know it. When I came back he started filling out my pending finance application which he started when we met. He then asked me what model I was looking for. I informed him that I wanted a Rav4 Sports AWD with Sports Value Package. He said he will bring the car. I informed him politely that I want to know the price before I pick any car but he was adamant. He went away for 15 min and came back. I let him know that I want to know the price of the car cannot commit until I get to know the price. His answer was 28000. What a sham. I told him that I researched and it shouldn't be more than 25630. He asked me to quote a price which I didn't as they should be offering me a price and not vice-versa. At the end of this, I was already frustrated and decided to leave as it was 9pm. What a worthless visit and waste of time with highly unprofessional staff. At the end it seemed like they didn't want my business. I have been to other dealers who ask the customers what they want before selling. My experience here was totally opposite. They will sell a car to you which you don't want. Beware. More
by mohit310
Employees Worked With
Sheila, Emmanuel A
April 22, 2011
The experience could not have been better Juan and Mo were outstanding! I had been to two other Toyota dealers w/o any satisfaction. The deal was made because of the personnel in this dealership. I hig were outstanding! I had been to two other Toyota dealers w/o any satisfaction. The deal was made because of the personnel in this dealership. I highly recommend Hudson Toyota, Juan and Mo! They are great. More
by lsully
Employees Worked With
Juan Alvarado and manager Mo
April 03, 2011
Friendly, helpful, and courteous before I even parked my car and walked in the dealership. Excellent customer service and patience; I walked into the dealership at approximately 6:30pm and Alex stayed with car and walked in the dealership. Excellent customer service and patience; I walked into the dealership at approximately 6:30pm and Alex stayed with me well past closing time until the deal was complete and my car was ready. Couldn't have asked for an easier, nicer first-time buyer experience. More
by nvargas
Employees Worked With
Alexander Collas
March 31, 2011
We bought a 2007 4 runner to import into Canada. Nobody at the dealership had any idea how to do that.Every question I asked the sales department was met with an "I'll get back to you on that."Is the warra at the dealership had any idea how to do that.Every question I asked the sales department was met with an "I'll get back to you on that."Is the warranty good in Canada?" "I don't know, it might be." "Will you fax the transfer of title and bill of sale to the border?" " We don't know what those documents are!" "How would you like us to pay for that?"'A bank draft." Great, we finally got a straight answer. We sent the bank draft Fedex overnight. They then said that they couldn't send the documents to the border until the bank draft had cleared. Bank drafts don't clear. They are the same as cash. The manager said three times that maybe we shouldn't try to do this deal. This was the only Toyota Sport V8 in that Color we could find in North America. We booked and paid for flights to New Jersey.$1000. We re-booked them to go the next week and added another $500 to the cost.By the way, the cost of the vehicle dropped 500 below their; "I'm sorry that is as low as we can go price" and they said that they wouldn't honor that price for us. They also offer a "$500 off" coupon for internet buyers. Mysteriously we were not eligible for that either. Any way it got so adversarial on the part of the manager, we pulled the deal. We cancelled our flights and have to pay a penalty and also use the flights in the future. One way flights.The next day we bought a 2008 4 Runner Limited for $10,000 more that the Hudson Toyota price.It just came in off lease and was sort of what we wanted. No problems at Country Hills Toyota. Deal Done!!! More
by docwatt
Employees Worked With
Mario Rodriges
March 30, 2011
Anthony was really friendly and tried to accommodate my financial needs. They work really hard so I will be satisfy with the purchase. They were willing to negotiate on the price and as they said on the ph financial needs. They work really hard so I will be satisfy with the purchase. They were willing to negotiate on the price and as they said on the phone they did not let me leave the dealership empty handed. I already recommended them to a few of my friends. More
by nyair
Employees Worked With
Anthony Nunez
March 22, 2011
He is an extremely efficient sales person. He got right to the point; no beating around the bush. A quality I look for while purchasing a car. The process of buying a new car with Cesar was a very speedy to the point; no beating around the bush. A quality I look for while purchasing a car. The process of buying a new car with Cesar was a very speedy and pleasant experience. Thanks!!! Keep up the good Work!!! More
by buscame
Employees Worked With
Cesar Ronquillo
March 16, 2011
Hudson Toyota provides excellent service. They take very Hudson Toyota provides excellent service. They take very less time to resolve the problems in the car Employee are also very polite there. I will r Hudson Toyota provides excellent service. They take very less time to resolve the problems in the car Employee are also very polite there. I will recommend everybody to go there. Service Manager Anthony J. Morales is very nice person. He was able to give the answer of every car related question. More
by pkarnani1981
Employees Worked With
Rich Mota
March 14, 2011
I was very pleased with Mario. Mario answed every single question that was asked. Mario showed kindness, patiences and love. I walked away with a new friend and a new car. Without a doubt, I would highly re question that was asked. Mario showed kindness, patiences and love. I walked away with a new friend and a new car. Without a doubt, I would highly recommend Mario to anyone who is looking to buy a car. I pray that God would continue to bless him as he does a great service for Toyota. Kwanette Thompson More
by kwanette thompson
Employees Worked With
Mario Diogo
