Hudson Toyota
Jersey City, NJ
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617 Reviews of Hudson Toyota
Craig Malise, Director of Service and Francis Zafra, my Service Advisor are outstanding staff at Hudson Toyota! They both (as well as all the service team members) always go above and beyond, exceeding my Service Advisor are outstanding staff at Hudson Toyota! They both (as well as all the service team members) always go above and beyond, exceeding my personal expectations knowing that my RAV 4 is always safe and in good hands by their service expertise. Unlike most name brand dealerships, Craig and Francis always give me realistic service recommendations on my vehicle's reports that are required to be done to ensure optimum safety is never compromised. On a personal note, both Craig and Francis really treat me like "family", as part of the Toyota family knowing that their really care about me, my family's and vehicle's safety as priority over just doing business with me. In addition, they always best accommodate me if and when I need a loaner in advance related to required lengthy and extensive services to be performed on my RAV 4, they prioritize and ensure that one is readily available for me to use. Overall, please give Craig and Francis amazing staff incentives, bonuses, raises if possible if possible for the exemplary and outstanding customer service - keep up the great work! Thank you both always as you continue to excel and exceed in customer service above all other Toyota and service dealerships! Your happy long-time customer - Vince More
My vehicle was kept for 3 days but upon delivery back to me, the problem was resolved & I was given a loaner vehicle to use whilst mine was in for repairs. Great. Would always recommend with this type of se me, the problem was resolved & I was given a loaner vehicle to use whilst mine was in for repairs. Great. Would always recommend with this type of service received. More