
Hudson Toyota
Jersey City, NJ
Filter Reviews by Keyword
By Type
637 Reviews of Hudson Toyota
Craig Malise, Service Director The Craig Malise, The Service Director of Hudson Toyota is an outstanding leader and absolutely leads by example to his team and subordinates (Service The Craig Malise, The Service Director of Hudson Toyota is an outstanding leader and absolutely leads by example to his team and subordinates (Service Advisors)! Today, Mar. 1st, he went out of his way for me and exceeded my expectations by actually installing the housing and light bulb of my front passenger side headlight and gifted me a comp Service of excellence! My headlight was instantly fixed and saved me several hundred dollars from the original work order that was submitted weeks ago! Thank you again Craig for providing service excellence and setting the standards high for all your Service Advisors, and particularly wanted to include John Gutierrez and Naiem Juman whom are also excellent Advisors that I’ve worked with many times I. The past! Craig Malise is mainly the reason why I look forward to coming back for more service on my RAV 13’! Thank you again, Craig! 💪🏽💪🏽💪🏽😉 More
Terrible This is the worst dealer to come and visit. I wanted to lease a car and the woman who was explaining to the end helped me with the letter of the car b This is the worst dealer to come and visit. I wanted to lease a car and the woman who was explaining to the end helped me with the letter of the car but never spoke to me about the GAP and when I went to financing she left and left me with another person who even behaved badly when my husband asked about the bathroom, happening that Saturday I decided to return the car on Monday x the morning and when I went to leave it they did not want to take me after all the bad time past they told me that it had to be with lawyers and in the end they told me that the car is scratched that is amazing. Nobody recommends going there because they do not care about the client. More
Not so bad and not so great service! We came in with an appointment and were greeted promptly and with enthusiasm. The deal was pretty much what we've expexted. Couple of things that need We came in with an appointment and were greeted promptly and with enthusiasm. The deal was pretty much what we've expexted. Couple of things that needs to be improved is the wait time to talk with the sales manager to finalize the sale and the delivery of the brand new car. We waited at the least 2 hours for the finalization and when the car was delivered, it was incomplete. I had to come back another day to pick up the missing components that was supposed to be included. Overall, the experience was pleasant, not so bad and not so great! More
Purchased new Toyota RAV4 2018 My experience at this dealership was great! I highly recommend it. The service is great and the staff is very friendly. Thank you Carlos Intriago for My experience at this dealership was great! I highly recommend it. The service is great and the staff is very friendly. Thank you Carlos Intriago for helping me and my family purchase our awesome vehicle. Thank you Hudson Toyota More
Ripoff, Greedy,Bad Service I went this service center/Dealer twice. Once with Toyota Prius . From morning around 10 am to 6:45 pm (8 hour) only a water pump Change and under the I went this service center/Dealer twice. Once with Toyota Prius . From morning around 10 am to 6:45 pm (8 hour) only a water pump Change and under the name of multi point inspection I was charged $500 another $500 for water pump , even though car had no other problems. Again 17 January 19 went with Toyota Highlander which had Platinum level warranty total $6780 which covered various items. Toyota HQ provide a claim ID for tire is not work there, failed to fix high heat @ 68 degree/ no transmission liquid change/ single bad shape tire was not provided / Battery is not covered. So why when they sell the SUV allure to buy 3 (Three) different Prepaid Maintenance $2395 /Extra Care vehicle service $3595/Tire & wheel protection with extra care cosmetic coverage service $790 ? First occurrence reported to sub agent+buyer [Taxi fleet Management] .2nd and all will notify to Better Business Bureau and Attorney Generals office . All victims should do the same. More
Hudson toyota experience Hudson Toyota is one of the greatest dealership in Hudson. County .the staff is useful and very helpful .my salesman was Brahim Elkherchi he helped ge Hudson Toyota is one of the greatest dealership in Hudson. County .the staff is useful and very helpful .my salesman was Brahim Elkherchi he helped get me into the car i wanted at affordable price 2017 .and always there for me whenever i need help with any issue. With my car . Gamal Farag. January 12/ 2019 More
Great experience I had at Hudson Toyota - Samuel Great experience the one I had at Hudson Toyota few days ago where I bought My car.I changed my mind because wanted another one and with no problem Great experience the one I had at Hudson Toyota few days ago where I bought My car.I changed my mind because wanted another one and with no problem and very glad Mr Mohammad Alzainy helped me made the switch for an astonishing awesome car corolla, nice deal they give me. great customer service since you enter to the business and great free coffee for customers, keep it up guys you rock thanks again Hudson Toyota Team Thanks... More
Great experience the one I had at Hudson Toyota few days ago where I bought My First used car which days later I changed my mind because wanted another one and with no problem and very glad Mr Evaristo Mendes, where I bought My First used car which days later I changed my mind because wanted another one and with no problem and very glad Mr Evaristo Mendes, my sales consultant and part of the management team like John Kim, Internet Manager also helped me made the switch for an astonishing awesome conditions used 2017 Toyota corolla, nice deal they give me. great customer service since you enter to the business and great free coffee for customers, keep it up guys you rock thanks again Hudson Toyota Team Thanks... More
Great Experience! Highly recommended. Just picked up a Toyota Tacoma for my business from Hudson Toyota and I couldn’t be happier with the experience. Leon K. and Pedro V. genuinely treate Just picked up a Toyota Tacoma for my business from Hudson Toyota and I couldn’t be happier with the experience. Leon K. and Pedro V. genuinely treated me like a VIP and the deal was great. I purchase all my vehicles from the Penske family because of the positive consistency across the board. If you want Toyota and want a headache-free experience, Hudson Toyota is the only way to go. More
GREAT SERVICE This was my 2nd experince with Mr. Mark Rivera Service Manager (I made a personal request for him when I made this appointment after my first) regardi This was my 2nd experince with Mr. Mark Rivera Service Manager (I made a personal request for him when I made this appointment after my first) regarding 2017 Rav 4 free matinence on 10K miles and now 15K miles, by the way a terrific bonus feature Hudson Toyota grants their clientele at no charge after purchase of vehicle. Mr. Rivera made the whole process extremely quick and very smooth because it was done in such an effiecient manner coupled with exceeding expectations on the time car was promised back to me on both occasions. He has an outstanding friendly competent team of people all having the same vision on what service really means, that it's always geared to the customer first and foremost. I suspect Mark expects nothing less when he's the customer whether it be a service or product as he simply puts himself in his client's shoes, so he certainly practices what he preaches. He's a first class Service Manager and once again knows the true definition of the word SERVICE. I highly recommend Hudson Toyota for both their cars and when its time for service, in particular Mark and his crew!! 5 STARS M. Zapata. More