Hudson Nissan of North Charleston - Service Center
North Charleston, SC
656 Reviews of Hudson Nissan of North Charleston - Service Center
Service was good and quick. Agent was very helpful. Location was convenient. Yeah yeah yeah Agent was very helpful. Location was convenient. Yeah yeah yeah More
We are from OOT, and scheduled an oil chg and tire rotation for our college student grandson. At the appt, we were told they " couldn't get to it for about 4 hrs" as they didn't schedule enough mechan rotation for our college student grandson. At the appt, we were told they " couldn't get to it for about 4 hrs" as they didn't schedule enough mechanics ( this was black Friday and we were in town for Thanksgiving). My husband said, " but we made an appt with the call center". The manager's reply was " they don't know what they're doing". So we had to leave bc our grandson had to go to work. This is poor customer service and very frustrating. Better coordination needs to happen between the call center and the dealership or they need to do their own scheduling. We will just go elsewhere. More
The team in the service department at Hudson Nissan always provides me with unmatched customer service. Jocelyn is my go to because she is so welcoming and inviting. I won't go anywhere else because t always provides me with unmatched customer service. Jocelyn is my go to because she is so welcoming and inviting. I won't go anywhere else because to me they are family. More
Since I have been a customer 2015 I have only had one terrible experience that was my previous service on 11-4-24. But this service experience was very good. Jacob corrected the previous service issue terrible experience that was my previous service on 11-4-24. But this service experience was very good. Jacob corrected the previous service issue error with professional service. He provided professional service and the customer care that Nissan had always provided. Thanks for his service, courtesy and professionalism More