Hudson Nissan of North Charleston

Had a nail in my tire, 3rd time this year, 2nd time in 3 weeks. I showed up after work without an appointment and was grateful to get in as it was around 3pm. Justin is my advisor, however as usual he wa weeks. I showed up after work without an appointment and was grateful to get in as it was around 3pm. Justin is my advisor, however as usual he was too busy and I was pawned off to the last advisor from the last visit. I wasn't impressed with him last time, he's slow and Justin had to get involved just to get me updated after beingthere 2hrs. Anyway, I ask him if someone could pull the fuse that powers the charger plug in the console as it stopped working and I was unsuccessful in pulling it out as it's a tight fit in the block. The advisor said he was unable to do that simple task for me, as that would intell a different appointment just to pull a fuse in the glove box. I have friends who use Hudson and all have noticed a change since management has changed some policies.... (NOT IMPRESSED) I have tire insurance not sure why I was charged 45.00 to plug a hole in the tread. I waited to see if the Advisor would explain the charge and he didn't dissapoint as he didn't, it was late so I wanted to leave asap. i am not impressed with him based on my last two visits. Justin is my advisor since day one, he's knowledgeable, thorough keeping his customers updated. More

As always, Ben and the service technicians provided excellent customer service in a friendly manner. excellent customer service in a friendly manner. More

Polite and helpful staff, everything went great, and thanks for washing my car with a bonus. Thanks! thanks for washing my car with a bonus. Thanks! More

Excellent, Professional and Timely Service. Jake Brock was extremely helpful, knowledgeable and Professional. He only scheduled service items that were appropriate and necessary. A Job Well Jake Brock was extremely helpful, knowledgeable and Professional. He only scheduled service items that were appropriate and necessary. A Job Well Done! More

My favorite only complaint is that it took three hours for something that I felt like should have been quicker. for something that I felt like should have been quicker. More

Jocelyn was brilliant! ! She recommended a course of action that “finally” eliminated the problem. I’m thrilled with her. ! She recommended a course of action that “finally” eliminated the problem. I’m thrilled with her. More

Very clean and comfortable area to wait. Very professional. Great atmosphere and complimentary coffe, soda, etc Very professional. Great atmosphere and complimentary coffe, soda, etc More

My experience was excellent. The service greeters were welcoming and made the process easier with clear and precise explanations with all I needed for my vehicle to be in excelle The service greeters were welcoming and made the process easier with clear and precise explanations with all I needed for my vehicle to be in excellent condition. More

Tim and the service dept went above and beyond for me. They truly want to help their customers…it’s not always just a sales pitch. They truly want to help their customers…it’s not always just a sales pitch. More

Was told it would take an hour and a half for service to be done, but it ended up taking over three. be done, but it ended up taking over three. More