Hudson Nissan of Charleston

Quick and great! I had an appt for an oil change and open recall. I was told when I called it would take around 2 hours to complete. I was in and out in about an hour I had an appt for an oil change and open recall. I was told when I called it would take around 2 hours to complete. I was in and out in about an hour and they even changed my brake fluid. Great customer service! More

routine maintenance Enjoyed working with Jim Bancone, my service advisor. Jim kept me informed of the status of my service, made recommendations of additional needs, and Enjoyed working with Jim Bancone, my service advisor. Jim kept me informed of the status of my service, made recommendations of additional needs, and had the car to me almost when promised. More

Not for timely service Wait was much too long after being told 45 minutes--then some longer--total 2 hours while others came in later and left earlier. Two others waiting co Wait was much too long after being told 45 minutes--then some longer--total 2 hours while others came in later and left earlier. Two others waiting complained about the same thing--we complained to each other and not to the staff. Each of us was in for routine oil change , etc. Poor customer service. More

Joe Greene for president Great experience. Joe went above and beyond to make the process easier and I was in and out in an hour. Thank you joe. You are G.O.A.T Great experience. Joe went above and beyond to make the process easier and I was in and out in an hour. Thank you joe. You are G.O.A.T More

Everything was smooth and easy Cart was in for oil change and "engine service". The service advisor (Jim) was professional and thorough. The waiting area was comfortable and well st Cart was in for oil change and "engine service". The service advisor (Jim) was professional and thorough. The waiting area was comfortable and well stocked with coffee, snacks and sodas. More

They are experienced knowlgable and very friendly From the minute you get there they care Danny is one of the best They have coffee or sodas and treats in the waiting room for you. Everyone is very From the minute you get there they care Danny is one of the best They have coffee or sodas and treats in the waiting room for you. Everyone is very friendly They put you first I would not go any where else. More

A great place to buy a car and get it serviced! See title. Jim immediately asked me if I needed anything after he directed me to waiting area. There was no wait time when I arrived I was greeted imm See title. Jim immediately asked me if I needed anything after he directed me to waiting area. There was no wait time when I arrived I was greeted immediately. More

Work done in time promised at the rate quoted. I got my Xterra serviced at the quoted price in the promised time-frame. In and out with no hassles. That plus return service customer coupons made I got my Xterra serviced at the quoted price in the promised time-frame. In and out with no hassles. That plus return service customer coupons made it even more reasonable. More

I will always be a return customer. I went to Charleston Nissan to test drive a Rogue on Saturday. My 36 month lease on my Sentra was almost up and I wanted to know my options for early I went to Charleston Nissan to test drive a Rogue on Saturday. My 36 month lease on my Sentra was almost up and I wanted to know my options for early turn in since I was about to hit my max mileage. My sales rep, Michael gave me the BEST experience! Right away he greeted me, showed me the model on property I was interested in and introduced me to the sales manager right away. He made me feel welcome, important and at ease. He was incredibly knowledgeable about the car and all of it's features, taking the time to show me every detail and answer every question I had. My boyfriend came in an hour after I had and Michael took the time to go through it all over again since my second set of ears had arrived after I had told him I was interested in driving it home that day. I informed Michael in our first 3 minutes of meeting my budget - and he and the sales manager did everything in their power to meet me there and did! Michael was with me every step of the way, from the test drive, walking me through the car facts (used car), the negotiations, my x-large cup of coffee around hour 3, all the way through financing AND getting my insurance transferred over. All the while making it a personal experience, telling jokes and sharing my excitement! When it came time to drive my new used car off the lot, he even helped me transfer my life in bags from my old car to my new one (with no judgement - it was super dirty). Before I drove off, we took some super goofy pictures in front of my new ride together and shook hands. It was seriously a pleasure to spend my Saturday afternoon there, which sounds strange, but so true! The time flew by thanks to this guy and I left so very happy and knowing if anything came up I could always call him! You will always have my business and this sales guy is a huge reason why! Thank you to Michael and to Charleston Nissan! More