Hudson Nissan

On monday (07/27/09) I negotiated the price of a Nissan Altima 2.5 CVT S car over the phone (MSRP $22,715) for a final amount due of $13,560 after the manufacturer and CARS "clunker" rebates. The internet Altima 2.5 CVT S car over the phone (MSRP $22,715) for a final amount due of $13,560 after the manufacturer and CARS "clunker" rebates. The internet sales person I spoke to was Leon Knott. He assured me several times over the course of the week that the price was correct. I scheduled to meet with him and buy the car on Friday. I told him that I was driving over 2 hours to get there and purchase the car. I got a certified check from my bank, took off from work, brought my daughter to a babysitter, and drove my gas-guzzler to the dealership. When I got there, they refused to honor their price. In fact, they even calculated their new price by deducting the $4,500 CARS rebate after taxes, essentially making the price over MSRP. The floor manager (who gave me his wrong business card) claimed that the dealership recorded my phone call (which, if true, I was not informed of, and which is illegal to do) and when he "listened to it" to confirm my story, he said that I never said the "S" model and that the price was only for the "2.5" model. He refused to let me listen to the recording (assuming it actually existed). I suspect there was no recording because he said it was a recording from Friday. I did call the dealership before I left home to confirm my appointment, since I was driving from so far away, but I never mentioned the car model then. When I caught him in that lie, he accused me of harassing him, kicked me out of the showroom, and threatened to call the police. I asked to speak to Leon several times throughout my visit to Hudson Nissan and they refused to get him. I suspect that Leon knew from the start that the price he gave me was just to get me in the store. I wasted an entire day and lost a lot of money. And, I didn't get a car at a time when the future of the CARS Rebate program is uncertain, so Hudson Nissan also might have caused me to lose the opportunity to take advantage of the CARS program. Hudson Nissan's poor and insulting customer service, and (what amounts to) false advertising is a terrible way to do business. They should be formally investigated. More

Just a quick synopsis of what transpired between them and I. We were in the market for a 7-8 passenger vehicle. Nissan was running a great special APR of 2.9% apr for 72 months on leftover NEW 2008 Pathfinde I. We were in the market for a 7-8 passenger vehicle. Nissan was running a great special APR of 2.9% apr for 72 months on leftover NEW 2008 Pathfinders. Hudson Nissan happened to have a Silver LE which showed in stock on their website. It had everything we wanted, i.e, Navigation, Rear Seat DVD etc. So I make them an offer through their website and get one of those automated responses from their Internet manager Javier, saying "he is trying to locate the vehicle"!!! I mean come on!!! They probably had about 6 Pathfinders, all leftover 2008 models, and only one that was an LE with NAV and DVD. I mean, how hard is it to locate that!! Anyhow, later on I get a call from one of their sales guys that the truck is still available. I re-assert to him that I am looking to take advantage of the special financing for the leftover 2008s and so the truck has to be new. I get the usuall spiel about "come in and lets deal"... so i make it to the dealership after taking time off from work, and after getting there, what do I find out? THE TRUCK WAS A DEMO WITH 25,000 MILES ON IT!!! To top it off, I get a smart answer that "Technically its never been titled and was driven by the manager, so it is still considered new!!! These guys are a bunch of crooks!! It wasn't till after this experience that I googled them and read reviews right off of google and found that absolutely no one had anything good to say about them!! I am amazed at how these kind of buisnesses stay operating!! I wish I had enough spare time to start a grass roots online campaign against such businesses!!! More

I had the worst experience with the Hudson Nissan dealership and because of this I recently terminate my lease with Nissan. On January 2008 I went in to trade my 2007 Nissan Altima because the salesp dealership and because of this I recently terminate my lease with Nissan. On January 2008 I went in to trade my 2007 Nissan Altima because the salesperson told me that after a year I had the option of trading it for a newer vehicle with no penalties. When I enter Hudson Nissan I went to Isaias Ramos and his reply was he never said that to me and in fact he was claiming that he was never my salesperson when I had the paperwork that clearly stated that he was my salesperson. This car was nothing but headaches I have a horrible experience with the brakes and went numerous times to the service dept and they never resolve the problem. Isaias Ramos then transferred me over to another salesperson called Rolando Hache and he didn't want to resolve the issue either he just rudely got up and told us we had to leave now and left us in the showroom. So we left and took their names and made a complaint to consumer affairs and that is why I made my decision to terminate my lease. I felt like they didn't want my business and I would never recommend this dealership to any of my friends. I would never deal with Nissan or Infiniti again. They just lost a customer for life. More

This dealership is putting me through the worst experience of my life. I bought a 2008 Nissan Altime on August 8 2008 and have yet to recieve my license plates. So yes, I have had a new car sitting experience of my life. I bought a 2008 Nissan Altime on August 8 2008 and have yet to recieve my license plates. So yes, I have had a new car sitting in my driveway for a month doing nothing. Nobody returns phone calls, it is the absolutelty the most unprofessional dealership I have ever encountered. I reccomend to no one, please do not go there. They sell a lot of cars, thus, they don't care if they xxxx one or two customers off. More

The internet sales rep bugs you every 15 minutes before the appointment for the confirmation where I confirmed it in the very first call. But I thought its okay. When we reached there, the first sales p the appointment for the confirmation where I confirmed it in the very first call. But I thought its okay. When we reached there, the first sales person Khurram apporoches us and offers to help us.. Asks us which model we are interested in, goes in to check the inventory and comes with a key of one of the car for test drive.. I thought he would come with us and show us the features which I was really interested knowing. But he didnt come and told us to drive around the place which we were not quite familiar with.. In the whole drive we were more concentrating on not getting lost than knowing how the car is! When we came back, Khurram was gone! We were told to contact another sales person Ali. We told him to show us the features and why would I prefer Rouge than CRV.. Ali slams at us saying take the key and see it.. When I asked to give the quote which we would want to compare with CRV then he says go to honda.. and whether we were okay with sparing half an hour for quote! Now, why wouldn't we??? He was behaving as if he is the customer and I am the sales person! I finally had to go to the manager who came with us to Ali.. There he started all lies and said what we were saying was a lie!!! That's ridiculous! I have been to other dealers but never experienced such pathetic service ever! It was just a waste time! I would highly recommend not to go there! More

I bought a used luxury car from Hudson Nissan which is a subsidiary of The DiFeo Auto Group. Before I made the purchase I asked them numerous time if the vehicle was ever involved in an accident. They produ subsidiary of The DiFeo Auto Group. Before I made the purchase I asked them numerous time if the vehicle was ever involved in an accident. They produced a Auto Check Report that they altered, hiding the accident. A few weeks later I purchased my own Auto Check Report as well as a Carfax Report which both reflected the car crash, as a matter of fact Auto Check Report,which they told me they routinely rely on, showed two accidents. Currently I have a law suit filed with the New Jersey Superior Court for Consumer Fraud. Customers beware of this unscrupulous dealership. More

Parts Dept people think they are mechanics. I wanted to order parts to do simple maintenance on my 2000 Maximas transmission. When I said I wanted to order the transmission fluid strainer ,after standing a order parts to do simple maintenance on my 2000 Maximas transmission. When I said I wanted to order the transmission fluid strainer ,after standing at the counter for almost 10 minutes being ignored by a parts counter clerk that seemed to feel I was invisible, then the parts counter Einstein told me I could order it but would have to split the transmission case to replace it.....um.....not even close to reality. I declined the advice and ordered the part. The transmission fluid strainer, for the 2000 Maxima, is a replacable part accessed by dropping the trans fluid pan and removing several bolts and one nut. If you want to buy parts from Hudson Nissan do your homework first and dont listen to the parts counter staff as they know less than the average backyard mechanic. I also used one of those flyers Hudson Nissan sends customers regarding discounts on parts and service; the parts clerk took 15 minutes trying to figure out how to apply a simple 10% parts discount. All I can say is BUYER BEWARE when dealing with Hudson Nissan! More

Hudson Nissan use deceptive pratices, the never tell the truth.. AVOID AT ALL COST, they charged me 400 to reset my computer.<br><br>My Nissan Altima 2002 stalls all the time, as soon as it hits 2500 RPM. P truth.. AVOID AT ALL COST, they charged me 400 to reset my computer.<br><br>My Nissan Altima 2002 stalls all the time, as soon as it hits 2500 RPM. Per the Hudson Nissan the problem is being caused by the DashBoard Circuits.. (Unified Meter) according to the Service Manager, it controls the RPMS and transmission, it sound like xx to me. Can anyone with knowledge of this help<br>me out.They want 600.00 plus labor to replace it... 'm leasing ,<br>why should I have to pay.<br> <br>This is the last Nissan that I buy.<br> <br>Year/Make/Model: 2002 NISSAN ALTIMA SE<br>Body Style: Sedan 4 DR<br>Engine Type: 3.5L V6 DOHC MPFI 24V More