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Hudson Nissan

Jersey City, NJ

4.6
278 Reviews

585 Route 440

Jersey City, NJ

07304

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Showing 278 reviews

November 15, 2010

My daughter went in to buy a car. She was told they can help. She was presented with an offer they knew she could not afford. Spend 8 hours 10/18/2010 and only I was able to buy a car. Althought we went in More

by efriend
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Fernandez, Isaias Ramos, Ali, Sal
Dec 03, 2010 -

Hudson Nissan responded

Dear efriend@verizon.net: Thank you for taking the time to review your recent sales experience at Hudson Nissan, It is through feedback like yours that we can bring our dealership to a higher level of customer service orientation. Your business is extremely valuable to us and we are gracious that you chose Hudson Nissan for your family’s automotive needs. I would like to apologize for the inconvenience you incurred during your recent sales transaction with us. We stand by our highly trained professional staff to provide the best experience possible to all of our customers. Unfortunately, the financial institutions did not individually approve your daughter for an auto loan. But with your guidance, we were able to approve you for two auto loans; one you accepted on behalf of your daughter and one for yourself. Bank loans are not at the discretion of the dealer, it is not within our control once you submit your authorization to run credit that the banks approve or deny your request. Your willingness and authorization to perform standard credit checks through multiple lenders in order to provide you with the best selection of lenders and rates was what caused additional inquiries on your history to show rather than one. The reputable banks we utilize have strict verification guidelines to follow when securing auto loans, therefore it is possible to change approval status based on the outcome of their interviewing process with the customer. I sincerely apologize if you were not familiar with the standard procedures all dealerships need to take when assisting customers who request auto loans. While working with you to finalize all aspects of your transactions, we were able to express pay your previous loan for you as well as provide your new registration for both vehicles. Thank you for your purchases, I hope all is well and your family is enjoying the new cars. If there is any further personal assistance I can provide, please feel free to contact me directly at any time. Sincerely, Paul Randazzo General Manager

October 24, 2010

My wife and I were looking for a Nissan Murano and after a HORRIBLE experience at Rt. 22 Nissan, we took a trip to Hudson Nissan. What a GREAT DECISION! As soon we we walked into Hudson Nissan we were trea More

by Max814jer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Nadrowski , Isaias Ramos
October 04, 2010

I went to Hudson Nissan looking for a vehicle with my sister and I came away feeling great. Customer Service from Ali Ahmed, Jarrett Nadrowski, and Isaias Ramos was great they treated us with respect, ga More

by ycbanks29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALI AHMED- JARRETT NADROWSKI- ISAIAS RAMOS
September 16, 2010

I just purchased a new 2010 nissan murano LE AWD from Hudson Nissan after I was unsatisfied with a recent purchase of a Totyota Camry. I must say I was very impressed and satisfied with the customer serv More

by JNS312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucasz (Salesman) and Issias Ramos (finance manager)
September 10, 2010

I loved the experience i had with this dealership, the process was a little lengthy ( which is to be expected) but i drove off with a brand new 2010 Nissan Altima Hybrid for a great price. Everyone that More

by rebekahinn1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Ahmed, Mol, and Isaias Ramos
July 06, 2010

Jarrett was most helpful, patient and easy going.He made me feel comfortable in buying my new car, which to me started out stressful. But Jarrett had a way of reassuring me. Sal and Ken were also helpful. More

by Gail Sign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Nadrowski
July 06, 2010

My experience at Hudson Nissan was excellent from the start. We were greeted by Giorgi who gave us a very non threatening sales pitch, which in the end was the difference for me. He answered all the que More

by Natedog139
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giorgi Dzagania
June 23, 2010

The staff know what you want and are very good with explaining any questions you may have. Overall they are fun, friendly, and quick with what they do while maintaining the highest quality of work. I w More

by Nin3inails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Joseph Sellers, Jeremiah Quinones, Isaias Ramos
June 23, 2010

I have been buying from Nissan for over 15 years and the reason I keep coming back is because the staff is friendly and very professional. Thanks Isaias for explaining so accurately about the different type More

by rcrisostomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isais Ramos, Muhammed and Ali
June 21, 2010

I was very impressed with the way Jonathan helped me get my new 2010 Altima 3.5 SR. I originally thought of getting a 2.5 S, but then he was able to convince me to get a 3.5 instead. He was very thorough i More

by Bessie Rezaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bayani
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