
Hudson Nissan
Jersey City, NJ
Filter Reviews by Keyword
By Type
Showing 278 reviews
Awesome Jack showed me a Ford Escape for work, I loved it but the price was not good for my budget. I left and he texted me about another escape they had we d Jack showed me a Ford Escape for work, I loved it but the price was not good for my budget. I left and he texted me about another escape they had we didn't see and I went back and it was exactly what I wanted. More
Horrible experience this was the worst experience I have ever had. Luckily they had the exact car I wanted and by me continuously calling them they finally decided to le this was the worst experience I have ever had. Luckily they had the exact car I wanted and by me continuously calling them they finally decided to let me buy the car from them. Jeremiah was a nice guy and helped at the initial test drive butI got the run around several times from several managers who are never available and never call you back. The trade in value they told me to look into and would come close too was completely off. Nightmare as an out of state buyer and hopefully you don't need your plates registered through them. More
Great buying experience I bought a used 2006 Mercedes ML350 from Hudson Nissan about 3 weeks ago. They treated me with respect and got the best deal possible for me. There I bought a used 2006 Mercedes ML350 from Hudson Nissan about 3 weeks ago. They treated me with respect and got the best deal possible for me. There was an issue with the financing because of the year of the vehicle and it was supposed to be a 5 year finance but they some how worked it out to be 4 years at the same price. It was a very positive experience all around from the fiance dept. (Ali and Khurram ) and salesman Cesar was top notch. They worked as a team to get the deal done and answered all my questions and were prompt in getting back to me. Also one more thing I bought a used car and they made me feel like I bough the most expensive car on the lot. Thanks Hudson Nissan for such a good car buying experience I'll definitely be back! More
this is the best sales experience This is the best sales experience that I ever have . This is the reason why I go this dealership although there are others near me . The Sales Staff This is the best sales experience that I ever have . This is the reason why I go this dealership although there are others near me . The Sales Staff is really professional and have completely knowledge of what people need . I have been customer since 2010 and I have bought four cars already from them just because the sales staff . More
Terrible sales experience Sneaky, underhanded, no one calls you back. Would never buy another vehicle there! Forced to take their loan because they wouldn't take a deposit ov Sneaky, underhanded, no one calls you back. Would never buy another vehicle there! Forced to take their loan because they wouldn't take a deposit over the phone from an out of state buyer. More
Took over a month, lied, and came back with more problems 2015 model door replacement, took over a month, told customer that it would be done in 1 week. When came to pick up car there were brand new scratches 2015 model door replacement, took over a month, told customer that it would be done in 1 week. When came to pick up car there were brand new scratches and paint chipping as well as engine start malfunctions. Worst experince ever, hopefully only this Nissan is this terrible More
great customer service. friendly staff Nick was friendly,professional and just an all around nice guy.. very easy to talk with and did everything he could to help us get the car we wanted Nick was friendly,professional and just an all around nice guy.. very easy to talk with and did everything he could to help us get the car we wanted at a fair price... More
BEST DEALER AROUND!!! I just recently leased a new SUV from Hudson Nissan and I can't say enough good things about them... I had a issue with car and they really took care I just recently leased a new SUV from Hudson Nissan and I can't say enough good things about them... I had a issue with car and they really took care of me. They are not like all the other dealers that once you drive off they don't care about your needs anymore. I would recommend Ash as the salesman, he was very friendly and listens to your needs. The GM, Sales manager, and Finance Manager were all very friendly and walked me through my all my options. I can for once say I walked out of there loving my car and not feeling like disappointed with the outcome, unlike most dealers I've done business with in the past.. I will be going back for my next car, and will HIGHLY recommend this dealer to ALL. Thanks Again Hudson Nissan!! Sue More
WORST PLACE EVER!! This place has to have the worst customer service ever they don't even deserve a star!!! I was having issues with my Rogue since April issues that wer This place has to have the worst customer service ever they don't even deserve a star!!! I was having issues with my Rogue since April issues that were causing me to almost get into car accidents. Took the car in many times and they couldn't find a problem with it. As soon as the problems got worse and they didn't know what to do the rudeness and the attitude started. I mean these people wanted nothing to do with me and they didn't want to help me out at all. One day i drove the car to them for service and had to drive in the emergency lane to avoid an accident and these people had the nerve to send me back home in the car because they couldn't see me without an appointment Joshua who i had issues with before this said he was getting ready to leave and that i couldn't be seen and to come in the next morning with the car. On another time with the same person (Joshua) one of the managers had filled out paperwork for a loner car and because i couldn't make it before 4 these people wanted to send me back home without a loaner car it took me cursing this man out and making a scene for my paperwork to magically appear. On another occasion my car stayed with them for over month and these people didn't even want to give me a loaner car. It wasn't until i got the service manager (Steve) involved that i was finally able to get a loaner car but all the other times these people were making me spend work days and miss work hours to make it to them for nothing to be resolved. They were never willing to work with my schedule they always said i needed to go in the morning and during the week do they think people don't work and can just go and spend a day there ??? I made complaints about this to the manager and even to the general manager but apparently nothing is being done because friends that i have that go there get treated badly as well. Even when i was finally going in for my last time to return their broken car back I walk into the service department because the letter from nissan gave me a time to go in at and told me to go to the service department. Julian literally kicked me out and told me i didn't have an appointment he sent me to my sales person who had nothing to do with this. Javier my sales person got so annoyed he went himself to complain to Steve because towards the end they kept sending me straight to him. I spent so much time at this place that i dealt with everyone that works there and they are all the same if not worse. They have no respect for their clients. Michael was ok but even he started to give my dad the run around and would even ignore us once we started to go in repeatedly.This place is just horrible i can go on and on about how bad and nasty the people here are...Do yourselves a favor and don't buy from these people because the service will make you regret it. I was so happy once I was able to get out of the lease with them and wanted nothing more to do with this place. Nissan tried to get me to get another car with them but i said i wanted nothing to do with them due to the horrible service and treatment i received in the short amount of time i had the lease. Even a friend that i sent to get a car from them has received bad service from them as well he is waiting for his lease to be up to be done with this place. If you want good service go to Honda in Mahwah these people are amazing they make the entire experience a great one. More
Great salesman Mike Garris! Mike Garris sent me videos of cars and stayed in contact. Dealing with Hudson Nissan was a delightful experience. Fast, courteous, staff working with Mike Garris sent me videos of cars and stayed in contact. Dealing with Hudson Nissan was a delightful experience. Fast, courteous, staff working with us, completing the trade and purchase in record time. We are very happy with our 2012 Xterra! Thanks especially to Mike Garris. More