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Hudson Hyundai - Service Center

Jersey City, NJ

4.0
67 Reviews

67 Reviews of Hudson Hyundai - Service Center

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February 28, 2023

HadCar 46Days $1600OutofMyPocketRentals OfferedLoanerOnThe24thand ReturnedMycarOnThe23rd. UnderstaffedAndTheFirstDayIdroveMyCarIgotItTowedBackToTheDealerFromMyDriveWay. NewProblemandDoesn More

by JACKIEJARRELL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department /no one cares if customers have to miss 46 days of work and lose money for lack of recourses and staff
February 08, 2023

My 2021 Hyundai Pallisade had a powertrain failure in the middle of a highway. Hudson Hyundai refused to honor the powertrain warranty saying the failure was due to bad fuel. They rob ordinary people in broa More

by analesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovannie Scarpitta
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

The service here is down right horrible the service advisors are rude and they do not communicate with the customers stay away from this dealership. More

by simmshorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovannie Scarpitta
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

I came in for service and left with a new car. Great sales person. Questionable service. Service told me that it was more expensive to repair a car than to get a new one. In an age where you can genuine More

by Builder31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovannie Scarpitta
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

The Service Department at Hudson Hyundai was responsive and quick to assist when my Hyundai Sonata's engine required replacement, answering the various questions I had with patience. More

by skarnkailw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovannie Scarpitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Back in March 2020, at the beginning of the pandemic, I received a recall notice for my Elantra Touring GLS 2010. I called Rte 4 Hyundai (where I'd purchased my car in 2010) and was assured they had the pa More

by ReeABW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LORENZO
April 15, 2020

Cannot Get Out Their Own Way I have had multiple experiences with this dealership and while their pricing is decent, that is where it stops. 1.) First purchase there I called ahea More

by DLIND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carolina Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was almost impossible to get anyone on the phone to even list someones name.
November 13, 2019

Great guy Had an issue with the title, it was brought to his attention, he took care of it right away, it was straightened out, a job well done! More

by alex.sun.71271
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Moderate process Length of service to choose a vehicle was not that bad.Just wanted to lease to afford payment and not having a hard time walking away from lease if wa More

by Hyundai dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff the manager
February 13, 2019

The best decision I made in my life. As I drove pass Hudson Hyundai one early Monday morning, I looked at the dealership and I wasn't sure if I wanted to finance a car or not. I walked in More

by Bigboy@2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Barahona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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