Hudson Hyundai

Stay away from Hudson Hyundai on Route 440 In my opinion, this dealership's service department needs to be shut down. Customer service is so poor. I sent my 3 year old Hyundai Sonata Hybrid to In my opinion, this dealership's service department needs to be shut down. Customer service is so poor. I sent my 3 year old Hyundai Sonata Hybrid to be checked out last year because this car could just stop anywhere whilst I am driving. The first two visits to the service point, I was told they cannot detect what is wrong with the car. The third time, I took a picture of what happened and dealership kept my car for 3 weeks during which time I never once received any phonecall or update from them. I had to go there myself to find out what was happening. I was told my car would never stop on the highway. Fast forward to monday March 26 2018 I was doing 45 on a highway when the car shut down. At the service location, I was told to pay $270 to change the belt because that was the reason the car was shutting down. I also noticed that my brakes started acting up so I sent the car to my mechanic and had the brake pads changed. My mechanic advised me to take my car back to Hudson Hyundai to have the master cylinder checked out as it could be the source of the car's recent problems. I agreed because my car is still under Hyundai warranty. Hyundai claimed there was nothing wrong with the master cylinder I guess because they were not willing to dish out $800 for a new cylinder for my car and claiming which ever mechanics I have been going to know nothing about Hybrids. As I said earlier, I have been driving this car for 3 years and know when something is not right with the car. Fast forward to Thursday March 29 2018. I had to leave the car overnight because they claimed they could not find anything wrong with my car. I was asked to return for a loaner car once I received a phone call that the loaner was ready. I arrived for this loaner on Friday March 30 and I was told to wait 15 minutes for this loaner. 15 minutes turned into an hour and when I inquired about the loaner I was told rudely that the service manager drove my car and found nothing wrong so I was not going to get a loaner. I was furious and threw a fit. Funny part was, when I told them I was going to write a review, one of them told me they don't care. This goes to tell you that the customer service at this dealership is unfriendly, rude and down right nasty. I would never recommend this place to anyone even if they offer you a free car. More

Purchased 2017 Santa Fe Sport My sister came along to Hudson Hyundai in Jersey City. We both did our research and were "Just looking" this was our 1st stop. Well my sales rep John My sister came along to Hudson Hyundai in Jersey City. We both did our research and were "Just looking" this was our 1st stop. Well my sales rep John Lee sold us. Believe me we are no pushovers, but the deal I received was too good to pass. I walked in on 1/27/18 and left with the car of my dreams. Stop in ask for John Lee and I have to give a shout out to Rick Rivero, sales manager. One very happy customer!!!! Linda from NJ More

Pleasant & Satisfying My experience at Hudson Hyundai was excellent! My sales representatives Ron and Imran were competent and accommodating to my needs. I felt comfortab My experience at Hudson Hyundai was excellent! My sales representatives Ron and Imran were competent and accommodating to my needs. I felt comfortable and safe conducting my business with Hudson Hyundai! I love my 2018 Hyundai Tucson! More

Good experience This is wonderful dealership customer service is wonderful they try to get the best deal they can, It very clean and try to get you as fast as they ca This is wonderful dealership customer service is wonderful they try to get the best deal they can, It very clean and try to get you as fast as they can I would recommendthis Shia dealership. Thanks Hyundai More

Helpful Really helpful, courteous and understanding during the car search. Moved along quickly. The paperwork took long. Had to wait in the waiting room for a Really helpful, courteous and understanding during the car search. Moved along quickly. The paperwork took long. Had to wait in the waiting room for a little longer than would have liked, but still, not a bad experience. More

Best choice ever!!! I loved the fact that the whole process was so easy and clear. Great sales person Jose, he made my purchase experience to a whole other level. I would I loved the fact that the whole process was so easy and clear. Great sales person Jose, he made my purchase experience to a whole other level. I would go back and do it all over again. More

Great experience! It was great to show up to a dealer where they were eager to help. My salesman was Anatoly, I hope I spelled that right. But he was patient and kind. It was great to show up to a dealer where they were eager to help. My salesman was Anatoly, I hope I spelled that right. But he was patient and kind. He helped me get what I came for. The sales manager was great also. We all worked together to get what I wanted within my budget. Thank you More

Very satsisfactory The Sales consultant was friendly , answered all my questions and went out of his way to be sure I was satisfied in a very efficient manner. The Sales consultant was friendly , answered all my questions and went out of his way to be sure I was satisfied in a very efficient manner. More

GREAT Work was great focused straight to the point and not a push over worked with my needs and budget and gave me exactly what I wanted. Work was great focused straight to the point and not a push over worked with my needs and budget and gave me exactly what I wanted. More

great expierence Justin And Joe were great help, will recommend this dealer to Family And Friend. had a great expierence And definetly will come back For business. Justin And Joe were great help, will recommend this dealer to Family And Friend. had a great expierence And definetly will come back For business. More