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Hudson Hyundai

Jersey City, NJ

4.5
1,654 Reviews
Thank you for considering us for your New Jersey Hyundai automotive needs. We sell the exciting new Hyundai models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
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977 Communipaw Ave

Jersey City, NJ

07304

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Showing 1,654 reviews

June 26, 2012

The employees were very friendly and really worked to fit my budget while still putting me in the car I wanted. They understood my situation and fit my needs as well as my likes. Sales associate was very fri More

by eastpureplaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Arkais
June 22, 2012

Christina was very helpful in working out the deal to make sure I am happy with my purchase, and I am very happy about the customer service extended by her and Hassan. More

by nalin.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan, Christina DiFeo
Jun 22, 2012 -

Hudson Hyundai responded

Good Evening, Nalin. My name is Christina DiFeo and I am the Customer Relationship Manager at Hudson Auto Group. I am sorry you did not have a good experience with us and I would like to listen to your concerns. If you could call me at 201-333-3100 ext. 2249 I will be happy to speak with you. Warm Regards, Christina DiFeo Christina DiFeo Customer Relationship Manager Hudson Auto Group 201-333-3100, ext 2249 CDiFeo@hudsonautogroup.com

Jun 22, 2012 -

nalin.thomas responded

Hi Christina, I am meeting the sales manager (I believe his name is Imran) tomorrow morning. I will let you know how it goes. Hopefully I will be able to resolve the issue after talking to him. Thanks, Nalin

Jun 23, 2012 -

Hudson Hyundai responded

Hi Nalin, Thank you for your response. You can ask for Amir-he is the sales manager at Hudson Hyundai. I followed-up with him and confirmed he is meeting with you. Please let me know if you need any further assistance. Best, Christina Christina DiFeo Customer Relationship Manager Hudson Auto Group 201-333-3100, ext 2249 CDiFeo@hudsonautogroup.com

Jun 27, 2012 -

nalin.thomas responded

Hi Christina, I believe you called me and left me a voice mail. Sorry I was in a meeting. I am in and out of meetings today as well so I thought of dropping an email since I wont get a chance to get on the phone. I was at Hudson Hyundai on Saturday to activate the alarm and fix the remote start. I did meet with Amir who introduce me to someone from the finance team (sorry I don't remember his name) and asked to look in to the issue. During the discussion I was told that the numbers are all correct and there is nothing wrong with it. And that it was unfortunate that things were not clarified before signing papers. Also its not clear why the rebate was not mentioned upfront. I was thinking I was paying 24615 for the car but the price is actually around 25500 which I wasn't again clear until last Saturday. So my point it none of these numbers were clearly explained to me before signing. I agree I did sign the papers and I shouldn't have done it before making sure I understand everything. I was asked why I don't think I got a good deal and this is why. When I realized I may be overpaying for this lease I called few other Hyundai dealers to get quotes. I gave them the exact same trim which came up to the same sticker price as the one I leased. And I asked if I am to come there right now and pay 5000 down how much I would have to pay as monthly to lease the car. All the numbers I pretty much got was around 210. Here I am paying 250 (excluding the additional coverage I bought). So basically in my point of view I am over paying by 40 a month and during the life of the lease I will overpay by around 2000. Also while I was negotiating the lease I asked for a 3yr lease and I was told that it does not exist and I have to go for a 4yr. But on Saturday I found out that 3yr was possible (event 2 or 1). So now I am stuck with this deal for 4yrs. I don't think this will be resolved in anyway as Hudson Hyundai thinks I have a great deal. I have been there twice to discuss but didn't get anywhere. As I said I signed the deal and I will have to live with it until it expires. Thanks, Nalin

June 20, 2012

Rod Mallari is a very good salesman and easy to talk to especially giving you a good deal with a new car...Hudson Hyundai is recommendable dealership in Jersey City. More

by caborde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Mallari
June 18, 2012

I originally went to this dealership because it is the city where I work. Once there I met Rod Mallari the sales person. He immediately made my wife and I feel very comfortable/ offering coffee or water. More

by steve moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Mallari
June 18, 2012

My experience at Hudson Hyundai was amazing. Initially, I was nervous about purchasing a car because of the large group of sales people in the parking lot when I first arrived. However, Imran was extremely h More

by MaxineColeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran Khan
June 18, 2012

This is my second experience with Hudson Hyundai. I now have a new Tucson and can't be happier with it. I had the opportunity of having a salesman by the name of Rafael help me out with my first Hyundai ca More

by sandramccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
June 16, 2012

Uh-Mazing! What do I say about this Dealer? They did a fantastic Job! I went looking for a Sonata all around the town and at last I came to Hudson and found the perfect price, service and efficiency. They More

by f4friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
June 16, 2012

This is the 3rd Elantra I've purchased from Hudson Hyundai and each time was just the most pleasant experience. My salesman, Rod Mallari, was genial, courteous at all times, and no matter how many que More

by gully50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod MallariThis is the 3rd vehicle I purchased from Hudson Hyundai, and each time was just avery pleasant experience.
June 16, 2012

How can I explain the customer friendly atmosphere, and great follow up by the salesman and staff. Before, during and after the sale we were taken care of efficiently and all our needs met. Also, the manag More

by Steve Kiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguavivas, Joe Consalves, Lou and Rainier
June 15, 2012

Luis was very friendly and helped me a lot, he spoke with me in Spanish and I really appreciate this because I felt more comfortable to ask questions and I understood much better the hole process he also kne More

by roefaromario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
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