Hudson Hyundai

Jamali was great to work with. Thorough. Detail oriented and knowledgeable. Good buying experience. Although process could have been faster. Don’t understand why buying a car takes such a long time!! and knowledgeable. Good buying experience. Although process could have been faster. Don’t understand why buying a car takes such a long time!! More

I’m so happy that I was treated at the door by Jose ... I actually got there 20 minute before they close and he and he made sure I got through with everything on a timely matter I really appreciate him a lot actually got there 20 minute before they close and he and he made sure I got through with everything on a timely matter I really appreciate him a lot he was not pushy at all his main concern was making sure I was comfortable and I love my new ride he is a very helpful customer service is everything thank you again JOSE More

I called the dealership to inquire about a car I saw online. Once we establish that the car had all the features I told the sales person I wanted it. She said she had the keys in her hand and that I w online. Once we establish that the car had all the features I told the sales person I wanted it. She said she had the keys in her hand and that I would have to put down a deposit to hold it. I sent in the information needed with a 3000.00 deposit. After finding out that I could not pick up the car it was all of a sudden sold. So So So unprofessional More

Came in today to trade in my 2017 Elantra Left with a Came in today to trade in my 2017 Elantra Left with a 2020 brand New 2020 Hyundai Elantra I thank Julian Salazar and Joe they were all of way helpi Came in today to trade in my 2017 Elantra Left with a 2020 brand New 2020 Hyundai Elantra I thank Julian Salazar and Joe they were all of way helping me out Really good experiences would recommend Julian Salazar as a very professional Car Salesman More

Price change AFTER contract was signed On a Tuesday night (June 23), I agreed to purchase a car listed on their website for 10,999. After the test drive and discussion (no negotiation or h On a Tuesday night (June 23), I agreed to purchase a car listed on their website for 10,999. After the test drive and discussion (no negotiation or haggling - just an agreement to buy at that price), I signed a contract and left a deposit. Because of COVID, the sales rep would not be there the next day and we agreed to take delivery on Thursday. Well, on Thursday morning we received a call from the sales manager that the car was underpriced and should have been 11,999, and thus they could not sell us the car. I have screenshots of the Carfax price history, and the car had been listed at 10,999 since February 26! There was also a price change of +1,000 on June 24 - the day AFTER our contract was signed. When I offered to split the difference of THEIR MISTAKE, they held firm to the 11,999. Needless to say, I did not buy the car nor will I ever step foot in that building again. More

Fantastic experience John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment and circumstances. Thank you. More

Jose was our salesperson. He was such an easy person to deal with from the beginning. Told us from the get go what could be done with our budget. It was a hassle free experience from the beginning. deal with from the beginning. Told us from the get go what could be done with our budget. It was a hassle free experience from the beginning. More

Compre un carro Tucson en este concesionario y me atendió un vendedor llamado Jose Terrero quien nos proporcionó con muy buena atención y todos los descuentos disponibles. Si usted va a hacer una compra les un vendedor llamado Jose Terrero quien nos proporcionó con muy buena atención y todos los descuentos disponibles. Si usted va a hacer una compra les recomiendo muchísimo que pregunten por José. Muy buena atención y muy buen precio. Muchas gracias José More

Cannot Get Out Their Own Way I have had multiple experiences with this dealership and while their pricing is decent, that is where it stops. 1.) First purchase there I called ahea I have had multiple experiences with this dealership and while their pricing is decent, that is where it stops. 1.) First purchase there I called ahead after find a car on their website, spoke to 3 different people to confirm the pricing and fees. I was not haggling, the price listed was what I was paying - asked about fees etc. was told a price and confirmed that price by 3 people. At the dealership, they try and swindle you by stating that there is a $1,000 fee to activate the Certified aspect of the car even though it is advertised and marketed as CPO with out that stipulation. 2.) They register the car to the wrong address and send the title to the car there. When asked about it, I was told that it was my problem to fix which resulted in hours wasted at DMV and more money to get a corrected duplicate title even though it was their mistake. 3). Schedule a service appointment through their website, receive confirmation, drop the car off the previous evening using their overnight key drop. Radio silence. Not one word from the dealership. No one answers the phone for almost 24 hours. After repeated calls that went unanswered, an email inquiry that finally went answered by a curt and unfriendly employee Carolina Rojas, more unanswered phone calls to the dealership (all during their advertised and confirmed hours of operation of 9-2) the dealership calls to say that the work was not done, they missed the car and that they were going to do it now. I refused and told them I was on my way to pickup the car. 4.) Arriving at the dealership, there is flurry of people there, NONE OF WHICH ARE WEARING PROTECTIVE MASKS OR GLOVES DURING A PANDEMIC. Also, none of which it seems are capable of answering a phone. This dealership should not only be ashamed of itself for its poor and questionable business practices but at the very least they should be protecting their employees or the general public they come in contact with from spreading COVID-19. In a time when the dealership is closed by the State of NJ as all sales departments of dealerships are supposed to be, it was surprising for them to make me go in through the sales side of the dealership only to find customers sitting at sales desks, but you would think that they would be grateful for service customers since they are the only ones they should be servicing now. Nope, they seem to not care about any of their clients, their safety or otherwise. Embarrassed for this dealership. More