Hudson Hyundai

Price change AFTER contract was signed On a Tuesday night (June 23), I agreed to purchase a car listed on their website for 10,999. After the test drive and discussion (no negotiation or h On a Tuesday night (June 23), I agreed to purchase a car listed on their website for 10,999. After the test drive and discussion (no negotiation or haggling - just an agreement to buy at that price), I signed a contract and left a deposit. Because of COVID, the sales rep would not be there the next day and we agreed to take delivery on Thursday. Well, on Thursday morning we received a call from the sales manager that the car was underpriced and should have been 11,999, and thus they could not sell us the car. I have screenshots of the Carfax price history, and the car had been listed at 10,999 since February 26! There was also a price change of +1,000 on June 24 - the day AFTER our contract was signed. When I offered to split the difference of THEIR MISTAKE, they held firm to the 11,999. Needless to say, I did not buy the car nor will I ever step foot in that building again. More

Fantastic experience John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment and circumstances. Thank you. More

Jose was our salesperson. He was such an easy person to deal with from the beginning. Told us from the get go what could be done with our budget. It was a hassle free experience from the beginning. deal with from the beginning. Told us from the get go what could be done with our budget. It was a hassle free experience from the beginning. More

Compre un carro Tucson en este concesionario y me atendió un vendedor llamado Jose Terrero quien nos proporcionó con muy buena atención y todos los descuentos disponibles. Si usted va a hacer una compra les un vendedor llamado Jose Terrero quien nos proporcionó con muy buena atención y todos los descuentos disponibles. Si usted va a hacer una compra les recomiendo muchísimo que pregunten por José. Muy buena atención y muy buen precio. Muchas gracias José More

Cannot Get Out Their Own Way I have had multiple experiences with this dealership and while their pricing is decent, that is where it stops. 1.) First purchase there I called ahea I have had multiple experiences with this dealership and while their pricing is decent, that is where it stops. 1.) First purchase there I called ahead after find a car on their website, spoke to 3 different people to confirm the pricing and fees. I was not haggling, the price listed was what I was paying - asked about fees etc. was told a price and confirmed that price by 3 people. At the dealership, they try and swindle you by stating that there is a $1,000 fee to activate the Certified aspect of the car even though it is advertised and marketed as CPO with out that stipulation. 2.) They register the car to the wrong address and send the title to the car there. When asked about it, I was told that it was my problem to fix which resulted in hours wasted at DMV and more money to get a corrected duplicate title even though it was their mistake. 3). Schedule a service appointment through their website, receive confirmation, drop the car off the previous evening using their overnight key drop. Radio silence. Not one word from the dealership. No one answers the phone for almost 24 hours. After repeated calls that went unanswered, an email inquiry that finally went answered by a curt and unfriendly employee Carolina Rojas, more unanswered phone calls to the dealership (all during their advertised and confirmed hours of operation of 9-2) the dealership calls to say that the work was not done, they missed the car and that they were going to do it now. I refused and told them I was on my way to pickup the car. 4.) Arriving at the dealership, there is flurry of people there, NONE OF WHICH ARE WEARING PROTECTIVE MASKS OR GLOVES DURING A PANDEMIC. Also, none of which it seems are capable of answering a phone. This dealership should not only be ashamed of itself for its poor and questionable business practices but at the very least they should be protecting their employees or the general public they come in contact with from spreading COVID-19. In a time when the dealership is closed by the State of NJ as all sales departments of dealerships are supposed to be, it was surprising for them to make me go in through the sales side of the dealership only to find customers sitting at sales desks, but you would think that they would be grateful for service customers since they are the only ones they should be servicing now. Nope, they seem to not care about any of their clients, their safety or otherwise. Embarrassed for this dealership. More

My sales representative was amazing! He did everything he could to get me into a vehicle and it turned out to have every feature I’ve ever wanted! Thank you so much for your hard work! If you go to Hudson Hy could to get me into a vehicle and it turned out to have every feature I’ve ever wanted! Thank you so much for your hard work! If you go to Hudson Hyundai make sure to ask for Jose and Rick! More

Thank you ! Hudson Hyundai,Great customers service, my service assistant Johnson was very helpful and explain the detail on the product, This is my second Hyundai, Very happy customer service assistant Johnson was very helpful and explain the detail on the product, This is my second Hyundai, Very happy customer More

Good experience, everyone was very friendly.They Good experience, everyone was very friendly. They provided a very good service. Mr. Salazar was very helpful and willing to answer all our questions Good experience, everyone was very friendly. They provided a very good service. Mr. Salazar was very helpful and willing to answer all our questions. I will recommend it to anyone. More

He lessened and got me the car wanted and explained how everything worked in the car. I was treated with respect. He made it fun. He made me happy everything worked in the car. I was treated with respect. He made it fun. He made me happy More