Hudson Hyundai

Very pleased at Hyundai The people that worked with me made sure I was going to leave there with a car which I desperately needed, very happy.thank you for all your help. The people that worked with me made sure I was going to leave there with a car which I desperately needed, very happy.thank you for all your help. More

Elantra In response to your inquiry about my recent purchase with the Hudson Auto Group, my overall feeling was less than desired. I came into the Hyundai d In response to your inquiry about my recent purchase with the Hudson Auto Group, my overall feeling was less than desired. I came into the Hyundai dealership on Saturday, April 23rd and was immediately approached by a salesman name Jack. While he seemed eager to help, he quickly became a bit annoyed with me and my friend who came along with me that day. I told him what I was looking for and at he was not really eager to try and get me into a car that I was desiring. His customer service skills need some work in my opinion. He then called over which I believe would be his manager, Joe. Joe was more concerned with me as a customer, however long story short they sold me a car that was NOT new and had several things wrong including the following: dents in driver door, rear bumper, and a huge rusting dent on the undercarriage of the passenger side front wheel well. The interior was scraped and smelled of cigarette smoke. I later found a burn on the floor of the interior. It also have over 2,500 miles. I promptly returned the car on Monday morning horrified that I was sold this junk of a car and also quite aggravated that I appeared to be taken for a ride and advantage of as being a 1st time car buyer. I also had to take a personal day off of work in order to work this mess out. All of the salesmen were in a Monday morning meeting so I waited just over an hour for Jack and Joe to get out of this meeting. I was quickly approached and ask, "what's wrong" as if they didn't have any clue the sold me a car, that was not NEW!. Jack went and got Joe, who immediately apologized and ask "what can I do" I responded with " I want a new car" which he quickly replied and said "absolutely" and another 2 hours later, I was finally in a NEW car and driving it off the lot. Jack should have known better than to try and sell a car that was not new as new, he didn't even take the time to really walk through the car with me. I pointed out the scratches on the original car and he was like "I will tell Joe and you can bring it back". Really? In the end I am happy with my purchase and the car has been a gem to drive. I just wish I received an better experience overall from this dealership. I would recommenced sales 101 for Jack, am less than pleased he received commission on the sale. Joe overall was much better to work with. I appreciate the request for feedback and I hope I have provided some insight to better train your staff on customer service and satisfaction. More

Purchase Had a good service experience purchasing my first brand new car not exact car I wanted but feel in love with it right away.Thanks to my sales person U Had a good service experience purchasing my first brand new car not exact car I wanted but feel in love with it right away.Thanks to my sales person Ulises More

Long But Successful Experience! As I stated earlier in this survey...I think every oil change should be given to the customer for the entire length of the lease! I previously leased As I stated earlier in this survey...I think every oil change should be given to the customer for the entire length of the lease! I previously leased a Toyota, and I was given oil changes for a period of 24 months. That is exceptional customer service! More

Hassan Does It Again Thank you Hassan for being an "Old School" salesperson. As we are an older couple we do not respond to "High Pressure" tactics at all. Thank you for t Thank you Hassan for being an "Old School" salesperson. As we are an older couple we do not respond to "High Pressure" tactics at all. Thank you for taking the time and listening to what our needs were for this next lease. I have and would continue to recommend to my friends and family that if they are looking for a new vehicle to give you a call personally. Sincerely Hazel Oglesby More

My review The sales was very good and respond all question god sales man make good deal . If I buy other car in used the same sales man ... The sales was very good and respond all question god sales man make good deal . If I buy other car in used the same sales man ... More