Hudson Hyundai

This is the exact response I got from them. "if you want to negotiate the price and you’re looking for the best deal it would have to be done in person. My manager won’t be willing to negotiate unless we ha to negotiate the price and you’re looking for the best deal it would have to be done in person. My manager won’t be willing to negotiate unless we have a customer present" How come all other dealers are willing to work virtual during a pandemic but not this dealer. More

Hudson Hyundai and John Lee have provided us amazing service and worked above and beyond what was expected. We came in to get a car and they worked tirelessly to speed up the process within the same day service and worked above and beyond what was expected. We came in to get a car and they worked tirelessly to speed up the process within the same day, at a very fair rate. We went to all different Hyundai dealerships, and Hudson Hyundai was exceptional in explaining everything and answering all the questions we had about the car. Special thanks especially to John Lee for helping us through the process. No other Hyundai dealership would have stayed until late at night to finish our buying of the car. More

I came in for service and left with a new car. Great sales person. Questionable service. Service told me that it was more expensive to repair a car than to get a new one. In an age where you can genuine sales person. Questionable service. Service told me that it was more expensive to repair a car than to get a new one. In an age where you can genuinely rebuild a machine from the inside out cheaply and effectively, why is a car any different? If the cost to repair is less than 30% of buying brand new, it doesn't seem ethical to push someone to buy new as their only option. Questionable service when everyone is selling and no one is really providing you with actual alternatives. Buyer beware. Have a conversation. Walk away and decide if you want to come back before you sign anything. Buyers are not well protected by NJ laws. More

Edgar was so awesome from me my mom my daughter and my son in law walk in be been taken care of by Edgar from start to finish thanks Edgar you are the best I hope to see y’all soon... son in law walk in be been taken care of by Edgar from start to finish thanks Edgar you are the best I hope to see y’all soon... More

Honestly could have done a better job on ending my last lease. Lost 70 points on my credit due to this. Spent over a week going back and forth when I got my car on 1/27 and lease was not paid until early M lease. Lost 70 points on my credit due to this. Spent over a week going back and forth when I got my car on 1/27 and lease was not paid until early March causing late payments on me. More

The Service Department at Hudson Hyundai was responsive and quick to assist when my Hyundai Sonata's engine required replacement, answering the various questions I had with patience. and quick to assist when my Hyundai Sonata's engine required replacement, answering the various questions I had with patience. More

My sister recently bought a brand new Sonata with Henrique and had a wonderful experience, so we requested to work with him to buy my Elantra. He made the experience fun, personal and simple from beg Henrique and had a wonderful experience, so we requested to work with him to buy my Elantra. He made the experience fun, personal and simple from beginning to end. I was worried I wouldn’t get the car I came there for, and Henrique somehow helped me get something even better AND with an affordable monthly payment. I will recommend anyone I know getting a new car to come to Hudson Hyundai and request Henrique. 10/10 experience. More

Jose was amazing. He help me on every level. I had a special circumstance and he was incredible. The owner of the Dealership was also amazing and so very helpful. Jose took the time to understand my nee special circumstance and he was incredible. The owner of the Dealership was also amazing and so very helpful. Jose took the time to understand my needs and I felt very well taken care of. More

Back in March 2020, at the beginning of the pandemic, I received a recall notice for my Elantra Touring GLS 2010. I called Rte 4 Hyundai (where I'd purchased my car in 2010) and was assured they had the pa received a recall notice for my Elantra Touring GLS 2010. I called Rte 4 Hyundai (where I'd purchased my car in 2010) and was assured they had the part for the fix. I made a 10AM appointment, drove the 14 miles, followed by a friend in her car, and checked in. I was told 90 minutes for the fix. My friend and I took off in her car to grocery shop. 90 minutes into the shop, I called and was told "another hour". We waited. I called again. "Another hour." 4 hours into the project, I complained. Appox a half hour later, my car was "ready" and handed back to me by a grumpy young fellow. I asked for the paperwork. "No paperwork." Thinking the fix was done, I drove away. Two weeks ago, I received another recall notice for the fix that was SUPPOSED to have been done by Rte 4 Hyundai! What followed was a series of phone calls, demanding an explanation as to why I was told the fix was done when it wasn't. I was met with a series of surly responses. FAST FORWARD to my call to Hudson Hyundai. Lorenzo answered the phone and couldn't have been nicer. We booked an appointment. Unfortunately, the needed part had to be ordered. A few days later, Lorenzo called. The part had arrived and we booked another appointment for the fix. The guys in the service department were just great. I was told it would be a 2 hour wait. TWO HOURS LATER the fix was done and I was free to go. After my dismal experience with Rte 4 Hyundai, I cannot praise Hudson Hyundai enough. I was treated as a person and not an inconvenience. Rte 4 Hyundai could take a lesson from Hudson Hyundai about customer service. More

Rod is the best salesmen I have ever come in contact with. Wouldn't give my business to anyone else. Thanks Rod as always and Happy Holidays. with. Wouldn't give my business to anyone else. Thanks Rod as always and Happy Holidays. More