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Hudson Honda - Service Center

West New York, NJ

4.3
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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April 04, 2023

Bad service. 3 weeks with my car and never gave a loaner that is a shame More

by GEROPDOMINICI12
Recommend Dealer
No
Employees Worked With
Supervisor from service is a shame
April 04, 2023

Had to bring my Honda Pilot for 100K service. Called to make an appointment and spoke to Josephine. She was very knowledgeable and clear. An estimated cost was provided. When I went for service, More

by GEORGEPRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josephine
March 31, 2023

This been 1 of the best dealership I've work with them many years and was always satisfied More

by foreman711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
March 29, 2023

Hudson Honda is my favorite dealer for both sales and service. They’re courteous and friendly More

by meridajuan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

The quality of the dealership has steadily decreased over the years. Every little service takes an incredibly long time. More

by HORZYGENAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
March 29, 2023

I find that this honda dealer is worth because of their good service good attention and responsible workers I am very happy with them and I would recommend them to everyone More

by CARLOS CALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service you are the best for that reason I recomend ustedes son los mejores mi respeto siempre gracias More

by MANOLO10032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Sutich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
March 24, 2023

Lack of communication and follow through/up. Had my car for over two weeks and did not fix any of the issues. I had to insist on pick up my vehicle. Spoke with Sales Manager and was promised a f More

by PCHCB33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Gordillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Silva
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Took longer than i was initially told. I had to wait for three hours for something they said would take 2hrs. Their excuse was that the dealer is usually very busy on weekends, but so am i More

by OCRUZ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Carmona
March 22, 2023

Have to wait 2. 5 hours just for oil change, unvalibable, clerk was nice and polite More

by DAUSOTO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Hudson Honda responded

This is unacceptable, please email me at jlynch@hudsonhonda.com. We would love to make thing right if given the opportunity, thank you for your patronage.

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