Hudson Honda - Service Center

Good attention but they can improve, more empathy with the customer. It would be good to apply promotions the customer. It would be good to apply promotions More

This is our third purchase from Hudson Honda. In addition, we always use Hudson Honda for periodic maintenance. We’ve been very happy with the service they have provided through the years. In In addition, we always use Hudson Honda for periodic maintenance. We’ve been very happy with the service they have provided through the years. In addition, Hudson Hudson manager (Eric Silva) agreed to a credit of $350 for repairs that were incomplete on our previous vehicle with no noise or drama. I like that. Sales manager was also helpful in helping us buy a new car and negotiated fairly. More

Wife made appointment for new key FOB for 2014 Honda Civic Hybrid. Rep told her the part would be available. After she showed up, she was informed the item was not in stock and had not been ordered. Th Civic Hybrid. Rep told her the part would be available. After she showed up, she was informed the item was not in stock and had not been ordered. They had her pay almost $500 for an item that costs much less than that online and make a follow-up appointment for me to pick up the item and have it programmed to my car. I arrived for that appointment. Customer service was generally mediocre; I get friendlier service from gas station convenience store attendants. I had an appointment at 0830, but it took the staff about 45 minutes to find my car in the system and direct me to the rep who finally helped me. 2 reps told me I needed to make a payment and only verified that it was fully paid in the system after I insisted payment had been made in full. At 0915, my car was finally submitted for service. An hour later, I checked with the rep, who personally went back to the garage to check on the car and came back to confirm it was ready. Thanks to the rep for doing his job, but I'm still annoyed that it took me almost 2 hours just to pick up a key FOB, and one that I was overcharged for at that. More

I love how they treat you at Hudson Honda. They make you feel right at home They make you feel right at home More

Raphael was very attentive and helpful along with the team. I highly recommend. For your next car buying experience team. I highly recommend. For your next car buying experience More

Everything was good. I like to make my car service here. Good service, fast and professional I like to make my car service here. Good service, fast and professional More

Good cleaning and conterbal nice place to relax and view the new cars that are coming out the new cars that are coming out More

people are friendly and accommodating; prompt and reliable customer service; my requests and needs were considered reliable customer service; my requests and needs were considered More

German was very professional and friendly also the team was the same, thanks guys to being nice was the same, thanks guys to being nice More

Quick appointment, close buy. Joshua was very helpful and explained work done and work needed for my car. Waiting time was reasonable. Joshua was very helpful and explained work done and work needed for my car. Waiting time was reasonable. More