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Hudson Honda - Service Center

West New York, NJ

4.3
2,376 Reviews
Call Service Center (551) 305-3189

2,376 Reviews of Hudson Honda - Service Center

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April 18, 2024

This was the worst service I have received in the last 3yrs going here. I arrived half hour early for my oil change and sat there for 2hrs before they took my car in. I literally had to stand there to m More

by Nildagarcia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

We're deeply sorry for your experience. Your time is valuable, and we strive for efficient service. Thank you for bringing this to our attention.

April 17, 2024

They rendered fast service and prompt service even though I just walked in for service check. More

by RICNARDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Apr 22, 2024 -

Hudson Honda responded

We're thrilled to hear you had a speedy and efficient experience with us, even as a walk-in customer! Thank you for choosing Hudson Honda for your service needs.

April 16, 2024

Uncomfortable seating . .no courtesy vehicle offered and very slow service. Poor location was there with my pregnancy wife for over 3 hours for seat belt recall .when it only More

by ALBERTO.ALICEA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Sutich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

We apologize for your experience, and we take your feedback seriously. Your comfort and satisfaction are important to us, and we're working to improve our service standards. Thank you for bringing this to our attention.

April 16, 2024

Muy buenas atenciones y el servicio es excelente me hablaron de todos los problemas que tenía mi carro y eso me pareció muy bien. More

by SEVERA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Mallma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

¡Nos encanta escuchar eso! En Hudson Honda nos esforzamos por brindar un servicio excepcional y detallado para asegurarnos de que tu carro esté en las mejores condiciones. ¡Gracias por tu confianza!

April 16, 2024

Excellent attention, muy agradable muy facil personalidad capacitados, rápido yo garantizo Hudson honda in West NY More

by Gabbypozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Mercado, Yiko and Jean Carlos
Report | Print
Apr 22, 2024 -

Hudson Honda responded

¡Gracias por tu excelente reseña! Nos enorgullece brindar un servicio rápido y amigable en Hudson Honda. ¡Esperamos verte pronto de nuevo!

April 16, 2024

Todo el personal es calificado, maneja las situaciones de manera eficaz y eficiente para resolver las dudas de sus clientes More

by JPABLOHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lazo
Report | Print
Apr 22, 2024 -

Hudson Honda responded

Thank you for your excellent review! At Hudson Honda we strive to provide quality service and resolve our customers’ doubts efficiently. We hope to see you again soon. Thank you for choosing us!

April 15, 2024

Excelente tratan de ayudar y que la gente esté conforme con el trabajo que uno quiere More

by Luzmerycoello
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

¡Gracias por tus amables palabras! Nos esforzamos al máximo para asegurarnos de que nuestros clientes estén satisfechos. ¡Es un placer ayudarte en lo que necesites!

April 15, 2024

Muy amable el sr Uquillas dispuesto ayudar, el lugar cómodo, agradable para esperar hasta que estee listo el auto More

by RICHARDHLOPZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Sutich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Hudson Honda responded

¡Nos alegra saber que tu experiencia en Hudson Honda fue excelente, y gracias por tu amable reseña! Estamos aquí para servirte y hacer que tu visita sea cómoda y agradable. ¡Esperamos verte pronto de nuevo!

April 15, 2024

Good Bueno excelente amables y que ayudan Hacen sentir muy cómodos y satisfecho Y muy buenos More

by Luzmerycoello
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Uquillas
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Apr 22, 2024 -

Hudson Honda responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que te sentiste cómodo y satisfecho con nuestro servicio. ¡Esperamos verte de nuevo pronto en Hudson Honda!

April 13, 2024

Para nada satisfecho con esta mecanica muy irresponsible pensaba que Sonia en buenas manos mi carro pero no More

by Christian01611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Hudson Honda responded

Lamentamos mucho escuchar sobre tu mala experiencia. Por favor, contáctanos para discutir los detalles y encontrar una solución. Tu satisfacción es nuestra prioridad.

Apr 15, 2024 -

Hudson Honda responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service and parts team. We're dedicated to providing fast and reliable service to all our customers. We appreciate your support and look forward to serving you again in the future!

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