Hudson Honda - Service Center

Oil Change Excellent service in a timely manner. They were very friendly and very professional. They had my car ready in the timeframe it was supposed to be done Excellent service in a timely manner. They were very friendly and very professional. They had my car ready in the timeframe it was supposed to be done. More

Excellent!! Very attentive staff during every visit and always quick to process and resolve any service issue required by my civic. My main concern and considerat Very attentive staff during every visit and always quick to process and resolve any service issue required by my civic. My main concern and consideration for my next purchase would be pricing and services covered under warranty on new vehicles. More

Pilot - walk in service Great customer service from the moment I pulled up to the description of services needed above regular oik change to the waiting area, and finally pic Great customer service from the moment I pulled up to the description of services needed above regular oik change to the waiting area, and finally picking up my car once it was serviced. Very professional and pleasant. Yleana- 3rd Pilot More

Recall First time I went for a recall, had to wait all day and last minute I was told that they didn’t have the piece for my car, waisted my time, second tim First time I went for a recall, had to wait all day and last minute I was told that they didn’t have the piece for my car, waisted my time, second time they have the piece but they didn’t put the pieces well so every time I have to move the sit back the plastics fell down , had to come back again to fix this problem, also rom Guevara is the worst people to speak with a very bad attitude, I bought my Honda in this dealer since I bought my car I have had problems with the screen and they don’t want it fix it ( Luis Olivares super nice ) More

Service ok, Customer Loyalty Questionable I've leased 6 vehicles from this dealership. I inquired about leasing a new one and not much effort was made to retain my business. I've leased 6 vehicles from this dealership. I inquired about leasing a new one and not much effort was made to retain my business. More

Oil change It’s was fast and easy Gustavo always make sure I’m in and out the dealer ship best service. Advisor In Hudson Honda !!! Thank you It’s was fast and easy Gustavo always make sure I’m in and out the dealer ship best service. Advisor In Hudson Honda !!! Thank you More

Honest timely work They were able to complete my service early and were excellent at communicating the situation. I felt their asssessment was fair and they didnt try to They were able to complete my service early and were excellent at communicating the situation. I felt their asssessment was fair and they didnt try to sell unnecessary services like i experienced at my last service provider-planet honda in union More

Wait and wait for the longest for an oil change I’m not happy at all with the services they render no matter what you need for your vehicle because it will take you almost 3 hours and the worst of a I’m not happy at all with the services they render no matter what you need for your vehicle because it will take you almost 3 hours and the worst of all is that they do not acknowledge us for time wait. A customer relations representative named Kassandra has called me several times who had always said she will handle my complaint by speaking to the dealer manager in WNY and it will also be emailed to me and so far it’s been over a month and never received anything rewarding More

Excellent service Great service. Gustavo was very polite, knowledgeable and respectful. Decent waiting time. He walked me through every step and was very patient. I wil Great service. Gustavo was very polite, knowledgeable and respectful. Decent waiting time. He walked me through every step and was very patient. I will definitely return to the dealer. More

Service Very helpful.. got same day appointment.took my car because the tires were low on pressure even after I put air on them ..took my car and was told t Very helpful.. got same day appointment.took my car because the tires were low on pressure even after I put air on them ..took my car and was told there was a nail on my tire ..got it done fast More