Hudson Honda - Service Center

Great service I'll rather pay extra money to have my car worked on at this dealer then to go anywhere else. Best dealership I've ever dealt with. I'll rather pay extra money to have my car worked on at this dealer then to go anywhere else. Best dealership I've ever dealt with. More

Very Good I always like to get the service with Gustavo, he explains himself well, he’s very helpful and nice. Very professional. That’s why I always return to I always like to get the service with Gustavo, he explains himself well, he’s very helpful and nice. Very professional. That’s why I always return to Hudson Honda More

Friendly service First time in this dealership, was in the area and needed an oil change. Friendly attendant on the phone, was able to fit me in. Gustavo took care of First time in this dealership, was in the area and needed an oil change. Friendly attendant on the phone, was able to fit me in. Gustavo took care of me at the front desk. Quick friendly service! More

Prices are outrageous!! Recommendations are fair, but prices are outrageous. Also, if lease holders are bringing vehicles for services the least they can do is wash your car Recommendations are fair, but prices are outrageous. Also, if lease holders are bringing vehicles for services the least they can do is wash your car as a courtesy, and to alleviate the high prices. By the way ay, the service agent had a sarcastic attitude, bad service altogether. More

I left with low tire pressure I came for an oil change and tire rotation. The next day my low tire pressure light was on. Not what I was looking for. it's still on. I came for an oil change and tire rotation. The next day my low tire pressure light was on. Not what I was looking for. it's still on. More

very good service Hudson Honda service department is great. I went for oil change and the service was great, people is very nice and Gustavo is excellent. thank you, Hudson Honda service department is great. I went for oil change and the service was great, people is very nice and Gustavo is excellent. thank you, More

La experiencia muy buena y todo salió Como se penso Me ayudaron en todo lo que necesitaba me siento satisfecho por el trabajo realizado obtuve lo q quería muy buena la atención al cliente hacen un exce Me ayudaron en todo lo que necesitaba me siento satisfecho por el trabajo realizado obtuve lo q quería muy buena la atención al cliente hacen un excelente trabajo More

They didn’t stand on there word trying to scam They are doing scam didn’t stand on there commitment. They gave you quote for repair and they didn’t fix your issue and ask for more money. They are doing scam didn’t stand on there commitment. They gave you quote for repair and they didn’t fix your issue and ask for more money. More

excellent service overall I brought my car in for service without an appointment and I was attended immediately buy a representative outside. Once inside I was given prompt att I brought my car in for service without an appointment and I was attended immediately buy a representative outside. Once inside I was given prompt attention, explanation of service was very detailed, follow-up was given as promised, and my car was serviced in a very timely manner. More

Unsatisfactory Service My name is Theodora Chowfatt. My customer number is 34088. I have been a Honda customer since 2007. I am writing about an oil change that was incor My name is Theodora Chowfatt. My customer number is 34088. I have been a Honda customer since 2007. I am writing about an oil change that was incorrectly done on my 2011 CR-V on September 19th, 2018 at Hudson Honda in West New York, NJ. On September 21st at 7pm, I was on my way home when the check oil light came on, and every time I accelerated after that light came on, there was a pinging and rattling sound coming from the engine. When I arrived at home, I checked the oil level with the dipstick and noticed it was bone dry. I took my car back to Hudson Honda the following morning, September 22nd. The service advisor, Chris Gomez, explained to me what the technician realized. The gasket was not placed properly causing an oil leak. I've emailed Honda Consumer Services this complaint and attached service receipts from both days, invoice number 393668 and 393419. I would like a refund on this unsatisfactory service and a guarantee that any damages that potentially arise due to this negligence will be paid by Honda. I am also unsatisfied with the service on September 22nd. Chris Gomez did not offer any type of apology, compensation nor rectification for this grave error and waste of my time. I had to take a personal day off of work on September 19th. I would have expected a car wash and/or gas fill up to at least make an attempt to apologize, but received nothing of the sort from Hudson Honda. My experience with Honda in the past 11 years has been very satisfactory. It is disappointing that this unfortunate incident has tarnished my relationship with Honda. I am looking forward to your response in resolving this issue. More