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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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October 18, 2018

Hudson Honda the right place for your car. Every time I bring my CR-V for service I leave very satisfied with the promp and reliable advise either from Gustavo or Benjamin. I highly recommend t More

by TITO L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 17, 2018

Horrible I brought my car to get a diagnostic due to a noise in my car when I accelerate and after diagnostic they provided me with some repairs for the proble More

by Richarddesousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gomez
Oct 22, 2018 -

Hudson Honda responded

Mr. Desousa, Please allow me the opportunity to personally address your concerns. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

October 16, 2018

Good overall service I went to get a copy of my car key and I also ended up getting a software update from a recall as well as a new tire. Jhan helped me program my Blueto More

by Alex H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 16, 2018

Maintenance as expected. Excellent staff. Maintenance service performed as expected, but sincerely without any added value since I have had the experience of having taken my car to similar ser More

by Adrian Valle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for letting us know how we did.

October 15, 2018

Quick In time past my wait time would be two hours or longer I ended up spending more money due to their recommendation which I was not pleased but appr More

by BABADW40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for letting us know how we did.

October 15, 2018

Treated badly When I arrived my first encounter was Benjamin who asked me if I understood the oil gauge on my car, very rude and assuming I am a complete moron or p More

by gcaben2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios
Oct 17, 2018 -

Hudson Honda responded

Dear Customer, I am so sorry for the negative experience you recently encountered at our Service center. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

October 15, 2018

Wonderful ! Benjamin is an excellent advisor. He explains thoroughly and completely the present condition of the vehicle, and the immediate service that should More

by DELLYMAR16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 15, 2018

Service always friendly. As far as service goes these guys are always top notch, I’ve had issues with the dealers and some of the management before but the people in the servi More

by JULIOANGELMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 12, 2018

Service Every time Benjamin has prepared my service he has been well informed and curtious. He sent me updates when there were added recommendations made and More

by LCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 12, 2018

Vehicle Inspection Service/Tire change Service at Hudson Honda could’ve earn them 4 stars but not being told of the estimated wait time (2 hrs) earned them 3 instead. More

by aferrerCRV18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Oct 08, 2019 -

Hudson Honda responded

Thank you for letting us know how we did.

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