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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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October 22, 2018

Courtesy Thanks for the nice approach. Timely service and fruitful info. Valet service can be a bit better. But everything was good overall. Thanks Honda Servi More

by ezrayuzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Oct 08, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 22, 2018

Work done. Thank you I appreciated the time the work done and the accuracy of the diagnosis of the issue. I also appreciated the friendly service. The only problem I had w More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Albrizio
Oct 08, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 22, 2018

Came for one thing but stayed for another I came in for a tire change but they ended up scratching the bumper which caused it to be in shop for a couple of days. I had come in for a relative s More

by pratik_parija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 08, 2019 -

Hudson Honda responded

We are so sorry for the negative experience you have had with us in the past. We hope in the future we can turn that around for you!

October 22, 2018

superb very satisfactory Staff was friendly. Servicd advisor was prompt and helpful He called when vehicle was ready. He was quick and friendly. expl More

by PROMILA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 19, 2018

Courteous Very courteous and profession. Thank again for your help. It was annoying to have to pay for a new side view mirror...and it seemed very expensive. B More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Oct 07, 2019 -

Hudson Honda responded

Thank you for letting us know how we did.

October 19, 2018

Average experience An oil change with appointment should not take 2 hours. The pantry area was dirty and appeared not to be routinely cleaned. For these reasons I feel t More

by HONDABEAT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Hudson Honda responded

Dear Customer, I apologize for the delay in having your service completed. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

October 19, 2018

1st oil change Brought my vehicle in for its 1st oil change which happened to be free. I was greeted by the service manager Michael who directed me to Chris Gomez. I More

by RaeghansDad2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Albrizio, Regis Larkin, Chris Gomez
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 19, 2018

Great people great service I love this dealership the employees always say hello to you and are very friendly and extremely helpful. Yirko is one of the kindest people I know a More

by Samirkhalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhan Duque
October 18, 2018

Wonderful Customer Service Gustavo is a gem. He was engaging from the first encounter. He was very warm and pleasant. He provided updates and acknowledged my long wait with a di More

by queensbaby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

October 18, 2018

Excelent in this office they offer an excellent service to the clients, there is a good personar to attend the clients. This staff is highly qualified and ver More

by Kelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ramos
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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