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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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November 13, 2018

Service I gave my service 4 stars only because it was recommended to do a tire rotation at the time I dropped off my vehicle for an oil change and later that More

by lramirez0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 13, 2018

Great and quick service Service my Honda here for several years already and as always service was very good and efficient. Very friendly and very helpful staff. Very well don More

by CEES.VISSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 13, 2018

A horrible and awful experience!!! It was an absolutely horrible experience. After having made an appointment I had to wait More than 3 hours for a simple oil change. What good is an ap More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Sutich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Blanco, Carlos Sierra, Regis Larkin, Gustavo Rios, Jhan Duque, Madeleine Bouzon, Amber Jaramillo, Chris Gomez
Nov 14, 2018 -

Hudson Honda responded

Dear Customer, I am so sorry for the delay in having your service completed! Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

November 08, 2018

Smooth Service at Hudson Honda was smooth and seemless...meaning everyone there knew their job and what to do. No wait time at all to be seen by a customer r More

by Carmela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 07, 2018

Very satisfied Excellent visit. No complaints Everyone was pleasant and helpful. Extremely convenient because it is close to my job and the shuttle program is really More

by ANNARNORISESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Albrizio, Chris Gomez
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 06, 2018

Review CHris was the man, glad he could help me out and get the best deal possible. Helpful throughout the whole process and he definitely deserves a raise More

by frickjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Oct 08, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 05, 2018

Worse service evee! Jhan was not professional and made me wait for 2 ½ hrs also when I was asking for status replying me with attitude.... thank you but I am not going ba More

by imoscoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhan Duque
Nov 06, 2018 -

Hudson Honda responded

Dear Customer, I am so sorry for the negative experience you recently encountered! Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

November 05, 2018

Poor service experience Went for service. I have free oil and filter change They said we can't give you. I paid for the service. I told them i am will not come again and th More

by BHARAT79733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Hudson Honda responded

Dear Customer, Please allow me the opportunity to properly address your concerns. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

November 03, 2018

I'm so happy with Hudson Honda Well thanks to Yirko and Jahn I got my front spoiler fixed it looks great thanks again guys. And thank u Wanda for being so patient with me and givin More

by Samirkhalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda Gonzalez, Jhan Duque
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

November 03, 2018

Awful The people working did not clean my car, rather they put more dirt inside. They didn’t use a car service paper carpet, and now my car is full of greas More

by LIZAROZOLEONOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Abel Blanco, Carlos Sierra, Regis Larkin, Gustavo Rios, Jhan Duque, Madeleine Bouzon, Amber Jaramillo, Chris Gomez
Nov 05, 2018 -

Hudson Honda responded

Dear Customer, Please allow me to personally address your concerns. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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