Hudson Honda - Service Center

Lack of professionalism Very dissatisfied with the service I received today December 1st 2018. I just took my car there for a recall and additional services. When they retur Very dissatisfied with the service I received today December 1st 2018. I just took my car there for a recall and additional services. When they returned my car the driver's window was broken (out of its track). When I tried to find out what had happened Jhan, who never saw my car, told me that I did it and that's how "they" received the car. So then I THOUGHT speaking to a manager would be better. I was wrong, this guy ,Micheal Albrizio said he was there watching his guy work on my car ( I NEVER said it was the technician) and he didn't do it. He was not going to assume responsibility for it. Also, he didn't even let me speak. Lack of professionalism maybe there should be someone supervising the “managers”. More

Car drove better after maintenance My Accord drove and felt better after the car maintenace was done. Especially after snow storm the day before. As usual the service was great. Keep up My Accord drove and felt better after the car maintenace was done. Especially after snow storm the day before. As usual the service was great. Keep up the good work. More

very slow It took almost 3 hours to complete a recall repair that noted it would take 45 minutes. I arrived on time in the early morning. every step of the proc It took almost 3 hours to complete a recall repair that noted it would take 45 minutes. I arrived on time in the early morning. every step of the process was extremely slow from check in to check out. More

Bought car in for service I bought my car in to have it checked for noise in ac and axel they charged me 300 and said it was fixed but it was not the ac still makes noise I wil I bought my car in to have it checked for noise in ac and axel they charged me 300 and said it was fixed but it was not the ac still makes noise I will never bring in or buy anything from Hudson Honda been a customer for over 15 years More

Bad experience I was I was charged very expensive on the service, I changed only two types of oil but the value of the labor was absurd. I was I was charged very expensive on the service, I changed only two types of oil but the value of the labor was absurd. More

Fast and detailed The service was fast and the detail on the inspection was clear and easy to understand without complications I would recommend this location for any t The service was fast and the detail on the inspection was clear and easy to understand without complications I would recommend this location for any type of service. More

I always am welcomed every time I need service! Benjamin at Hudson Honda always has a smile and greets me right away! I get fast service and 100% satisfiesd! Even if I don’t have an appointment I’ Benjamin at Hudson Honda always has a smile and greets me right away! I get fast service and 100% satisfiesd! Even if I don’t have an appointment I’m always welcomed! Thank you Benjamin More

Regular service I find prices for parts from a dealer always too expensive. Overall this time was a good service for a regular maintenance for my vehicle. I find prices for parts from a dealer always too expensive. Overall this time was a good service for a regular maintenance for my vehicle. More

First Timer ease of scheduling an appointment pleasant attitude of the service attendant and thorough questioning of what was needed to bring my service records u ease of scheduling an appointment pleasant attitude of the service attendant and thorough questioning of what was needed to bring my service records up to date More

Worst dealership you can ever go to. I recently purchased a car with them less than 5 months ago. Since that time, I have gone back 4 times because my brand new car has issues. Making app I recently purchased a car with them less than 5 months ago. Since that time, I have gone back 4 times because my brand new car has issues. Making appointment don't mean anything to them, especially if the reason the car has a problem is because of them. If you don't pay, they don't help. I had a recall on my new 2018 HR-V. Something that was suppose to take originally only 45 minutes, took 7 hours. On top of the 7 hours, they still needed to check for an additional noise my car was making. The advisor stated they fixed it, which was bull crap. I asked how many miles they put on my car to test drive it, he said 3, but in reality it was 15 miles. I wonder what they did in my car. I sent out an email to the director of service parts. Until now no response but I do get harrassed with emails and texts every 1 hour or so to please give a review. So here it is. You guys suck. More