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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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September 22, 2020

Took a lil longer than usual but I was happy to find out I also was due for other maintenance. I love this place. Thank you More

by melo0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 23, 2020 -

Hudson Honda responded

Melo0806, Thank you for taking the time out of your day to write such a positive review as well as a five star rating! We are so glad you had such a great experience today with us and we look forward to seeing you soon!

September 22, 2020

It was a pleasant experience everyone was so friendly and helpful and I can ask for more. Thanks for your help with everything, perfect, clean. More

by THEXMAN2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Sutich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regis Larkin, Gustavo Rios, Jhan Duque, Chris Gomez
Sep 23, 2020 -

Hudson Honda responded

THEXMAN2004, Thank you for the positive review as well as the lovely rating! We are so glad you had a positive experience today with us and we look forward to seeing you again in the future!

September 21, 2020

Exactly customer service with knowledge of what is needed. Gustavo always meets and exceeds expectations and helps you with future needs so your vehicle is always in tip top shape More

by HAALI10200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Sep 22, 2020 -

Hudson Honda responded

Hi there, Thank you for the great review. It's always nice to hear from a satisfied customer. We will make sure to pass the message along to Gustavo.

September 21, 2020

Good customer service and good knowledge of maintenance activity that was needed in my car. Overall a very good experience. Will visit again for my next service More

by aurobindo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Hudson Honda responded

Thanks for the great review! We're looking forward to seeing you again.

September 15, 2020

Thanks I appreciated the time you took to help me with the maintenance service on the car. I Hope you all have a good day. More

by JMILAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 15, 2020 -

Hudson Honda responded

Jmilan12, Thank you for taking the time out of your day to write such a positive review! We love to hear from valued customers like you. We look forward to seeing you in the future!

September 15, 2020

After speaking to a representative from Hudson honda, he helped me understand everything a lot more clearly. I'm extremely confident, that I'll be making another purchase at Hudson honda in the near future. More

by JORGEORTIZ21385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cinthya Pizarro
Sep 15, 2020 -

Hudson Honda responded

Jorgeortiz21385, Thank you for the positive rating as well as the five star rating! We are so happy you were pleased with our services today and look forward to seeing you in the future!

September 11, 2020

Really bad smell . No hand sanitizer no where. For oil change take more then two hours the place look dirty and bored. Hope make changes More

by PINZON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Sutich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
Sep 11, 2020 -

Hudson Honda responded

Pinzon1, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Hudson Honda. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

September 10, 2020

Hudson is my buddy. Thank Benny for the service assist. Service prompt with notification by phone. Have 3 more months on the lease. Then must decide More

by JOELIGHTS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Hudson Honda responded

Joelights24, Thank you for the great review! We will be sure to tell Ben that you were pleased with his service. We look forward to seeing you very soon for your next car!

September 09, 2020

All around Good Service. Nice friendly staff. Good Price. Nice waiting area with WiFi. Provided good explanation of work done and costs for each item of service More

by seques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 09, 2020 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 07, 2020

Communication was a bit difficult but overall happy with the service on the faulty replacement of my new vehicle. The dealership is great and exceptional More

by Mimamontealto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Hudson Honda responded

Thanks for the review. We always appreciate feedback from our customers so we know what we can improve upon.

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