Hudson Honda

This was my second car purchase at Hudson Honda of West NY and I am very happy with the quality of service they provide. I had recommended this dealership to friends and family. I will continue doing busin NY and I am very happy with the quality of service they provide. I had recommended this dealership to friends and family. I will continue doing business with them as longs as they maintain the quality and understanding they have shown over the years. More

This is a note I sent to the dealer. To whom it may This is a note I sent to the dealer. To whom it may concern, I just wanted to write you and let you know my entire experience at Hudson Honda ha This is a note I sent to the dealer. To whom it may concern, I just wanted to write you and let you know my entire experience at Hudson Honda has been bad from the get go. If I ever buy another Honda or have a friend interested in a Honda I will not recommend your dealership. Lets start with the day I purchased my Honda FIT. It was a the height of the financial crisis and most car dealers were willing to do anything to get a sale done. My sales person did not even want to budge on the sticker price. This was all after I spent some time with the finance person who gave me a terrible rate. Mind you my credit score was a 815 and the best he could do was a 7.99% rate. I can imagine the guy made 3-4 points on me. I was never given the truth in lending form all he did was show me his computer screen. This is a gimmick all lenders use. They are never willing to show you the point they are making on the loan. Back down to the sales room the sales guy still would not budge on sticker. It wasn't until I walked out he ran out after me an he lowered the price by $800. I was desperate for a car and I think he sensed it. It is a shame how dealers prey on people in need. Any how after nearly 6 hours of being at the dealership I go off in my new Honda FIT. I decided to let Hudson Honda do my routine maintenance like oil changes etc. Every time I go they push some other service on me. Which I for the most part have them do. Finally today I brought my car in today because my low tire pressure light went on over the weekend. When I gauged the tires all seemed normal so I believed the issue to be with the computer or the sensors. My car is still under warranty but I was told if the issue was as simple as my tires needing to be filled to correct the problem I would be charged for 1hour worth of work which would have been nearly $100. Needless to say I will never be back for service or to purchase another car. I will be posting this on dealerrater.com with hopes of deterring good people from your bad dealership. More

In all the years that I have dealt with car dealerships I have never encountered the professionalism, knowledge of their product and positive customer service that I had in Hudson Honda. The receptionist, Li have never encountered the professionalism, knowledge of their product and positive customer service that I had in Hudson Honda. The receptionist, Lisa, is a fantastic, vivacious and people-oriented individual who upon my 2nd visit to the dealership actually remembered my name after only few words with me on my original visit. Then there is Johnny! A true gentleman, who's very profesional,and effortlessly and painlessly guides you through the entire process without the usual stress of other dealerships. Thank you! Johnny. When I opted for Navigation in the car, I did not understand its complexity, however, I was lucky enough to have Aaron give me a "lesson" on the many applications of Navigation. Had I not bought the navigation and had Aaron explained the navigation system to me, he would have sold me on it! Such is his expertise! A few days after I got my new CRV I had to go to the service dept. to have several options I purchased, installed and that's where I met Fred. Again, Friendly, informative and helpful, another asset to your dealership. Here I also dealt with Fabio who was the person who drove me home upon leaving my vehicle. What a nice person and so courteous. There was not one person either in the showroom or in the service that did not greet me upon passing by me! You have a fantastic dealership & I sing your praises, as well as, recommend all my friends your way! Bravo! More

I'm 100% satisfied with my car, I received the best advise from Hector Navisco who did a great job as well as Allen, answered all my questions and gave me the option that ended with the purchase of my advise from Hector Navisco who did a great job as well as Allen, answered all my questions and gave me the option that ended with the purchase of my first car. I'll defenitely recommend this dealership. More

I have been working with this dealership for over four years. I purchased my first leased vehicle from Henry and just last year purchased my second leased vehicle from him as well. He was very helpful and years. I purchased my first leased vehicle from Henry and just last year purchased my second leased vehicle from him as well. He was very helpful and efficient while processing my paperwork. In addition, I have also interacted with Johnny for my purchases as well. He is very knowledgeable on the dealership and Honda vehicles. Also, I have used the service center multiple times and in fact only get service on my car at this location. The quality of the work is great and the service representatives are very helpful. Overall, I would absolutely recommend this dealer to anyone. More

My previous Honda was from a different dealership but I preferred going to Hudson Honda for my second one because of the great customer service. I always got my car serviced here even though it is not the preferred going to Hudson Honda for my second one because of the great customer service. I always got my car serviced here even though it is not the closest location from my house due to the positive experience. I highly recommend this dealership for any Honda buyer. Hector & Jason were a great help. More

Jimmy Diaz was very courteous and accommodating to our specific needs. He explained the different finance/lease options being offered at our time of purchase in detail. As well as the feature options of specific needs. He explained the different finance/lease options being offered at our time of purchase in detail. As well as the feature options of our purchase. I'm very much looking forward to doing business once again with Hudson Honda, particularly with, Jimmy Diaz, when we trade in our current Honda Accord and once our lease is up for Honda Civic! More

We went to Honda of West New York to service our Pilot with the idea of looking for a replacement vehicle since our lease was due in January 2011. I was extremely happy with the level of service we recei with the idea of looking for a replacement vehicle since our lease was due in January 2011. I was extremely happy with the level of service we received from Hector. He was honest and extremely knowledgeable with the Honda product line. We were shown different vehicles and found one that fit our budget. I look forward to continuing our relationship with Honda. More

I was referred to Hudson Honda by a family friend and was I was referred to Hudson Honda by a family friend and was told what a great experience he had, so I decided to stop in and speak to them about purcha I was referred to Hudson Honda by a family friend and was told what a great experience he had, so I decided to stop in and speak to them about purchasing a car. When I entered the dealership I was greeted by a friendly young lady and was immediately taken care of and given to Hector Vinasco a sales associate who was also friendly, not pushy and very knowledgeable in his product knowledge. Coming from a customer service background, I can tell you that I was very impressed and pleased with my complete transaction. I will certainly refer anyone to this dealership with confidence that they will be taken care of and sure to be satisfied. And YES, I did purchase a 2010 Honda Civic which I love... More

My experience at Hudson Honda was the best car experience I had in a long time. My family and I have all honda's and always went to our closet dealer... while branching out of our area we stopped at Hudson H I had in a long time. My family and I have all honda's and always went to our closet dealer... while branching out of our area we stopped at Hudson Honda. In the past year we have now purchased three cars from this particular dealer. I find the quality of service and friendliness perfect... which is key!! -Casey Wengerter More