Hudson Honda
West New York, NJ
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This is THE WORST retail store I have ever been to, including all types of retail. This place is beyond pathetic. The only reason I bought a car here was because I specifically wanted a Honda Civic Hy including all types of retail. This place is beyond pathetic. The only reason I bought a car here was because I specifically wanted a Honda Civic Hybrid and there was a used recent model with low mileage. Otherwise I would have stepped in there and left within 20 minutes. So, unless you find a specific used car you can't find anywhere else DON'T GO THERE!!!!!!!!!!! The salespeople do not know anything about what they are selling, they are disrespectful and immature. Ramila was my salesperson and she knew NOTHING about hybrids, yet pretended that the basic information was substantial. She had no sales skills and almost put me to sleep when talking. She did not seem interested in the sale at all...almost like I was wasting her time even though I was buying a CAR for almost $20,000!!! Seriously people, wake up or get some training or respect. The day I bought the car I was there for 4 hours. The day I picked up the car I waited for 2 hours when there was NO ONE THERE and all the salespeople were gossiping and joking with each other behind the counter. They had not even washed the car and the gas tank was empty. The guy who took my signature for the contract did not even give me a copy and when we asked for one he said he couldn't give it to me because he already put it with my check in the safe!!?? The day I went to get the plates I waited for 1.5 hours when there was also NO ONE THERE. The guy who put on my plates just went and did it without telling me and didn't tell me he was finished...and of course littered the paper parts on the ground. Ramila, my salesperson, told me she had the extra key and the owners manual but she wasn't there that day and not even the manager could find them. He said he'd tell her to mail them to me. I called her two times and left messages the following week to make sure she would and she NEVER called me back. More
Carlos was very organized and very helpful! Everything was ready for me to sign once I got there which is awesome. Great experience! Will definitely recommend to friends and family! Thank you! was ready for me to sign once I got there which is awesome. Great experience! Will definitely recommend to friends and family! Thank you! More
I received excellent service from Hudson Honda I was very impressed with the salesperson Marlene blanco she was friendly and an expert salesperson. I recommend Hudson Honda to all my friends and family. impressed with the salesperson Marlene blanco she was friendly and an expert salesperson. I recommend Hudson Honda to all my friends and family. More
This local dealership has been reliable to our family for many years, for as far back as I can remember. We recently purchased a new car from here, and the experience was quite smooth. The environment is ver many years, for as far back as I can remember. We recently purchased a new car from here, and the experience was quite smooth. The environment is very friendly and they really offer the best service possible. More
I was very satisfied with the customer service I received. He is the best salesmane I've ever dealth with. The price was just a bit too high. Honda could have done a better deal when it came to the received. He is the best salesmane I've ever dealth with. The price was just a bit too high. Honda could have done a better deal when it came to the price. More
I have purchased other vehicles in the past with Yirko. I always feel as if I am part of his family. No matter what he is doing he always manages to come over and say hello with a great smile and a big h I always feel as if I am part of his family. No matter what he is doing he always manages to come over and say hello with a great smile and a big hug. I don't have the best credit and was told they would work with me and they did. Yirko took his time explaining all of the details. He made sure that if the paper work took long he apologized and reassured me it would take a little bit longer. Everyone in the show room was very friendly. I was offered something to drink and dunkin donuts. The young man upstairs that processed the paper work was also very efficient and explained everything I was signing. I would definitley recommend and go to this show room again. More
This was my second purchase from Hudson Honda. I would highly recommend this dealership. Very friendly and Knowledgeable staff. My purchase was quick and all of my questions were answered. The salesman highly recommend this dealership. Very friendly and Knowledgeable staff. My purchase was quick and all of my questions were answered. The salesman showed me all the new changes to the car and how to use new featurs. More
I had a bad experience working with Hudson Honda. Bottom line: find out all of the dealer fees as soon as possible in the negotiation process. I was quoted what seemed like a good deal on a new CRV. I ask line: find out all of the dealer fees as soon as possible in the negotiation process. I was quoted what seemed like a good deal on a new CRV. I asked about the dealer fees and was told I would receive an email the following day with the fees (thankfully I had not signed anything at this point or left a deposit). The dealer fees added $2,100 to the quoted price - and that figure didn't even include the taxes! $700 for key replacement and fabric protection (don't need it, never asked for it); $350 documentation fee (only $200 doc fee at the dealer we ended up buying from); $235 for plate TRANSFER (actual transfer cost from NJ DMV is $135 for the vehicle we were interested in; dealership we ended up buying from charged $135 - check made out directly to NJ, not the dealership); $810 destination fee (destination fee built into quote at other dealership). After I responded to the email stating that the steep fees made the quoted price no longer acceptable, I never received a response from the sales associate. We ended up buying at another dealership who quoted all dealer fees upfront and we paid the quoted price. I received a call several days later from a Hudson Honda manager asking how the sales experience went. Apparently the sales associate never told the manager that the deal never went through. The manager offered an apology, but no explanation for the fees and simply said he would speak with the associate. I actually had a good initial experience with the sales associate who was very friendly, personable, and knowledgeable about the vehicle and explained everything very well during the test drive. This may have been just a bad experience that I had because I see many positive reviews on this website. My advice is get the out-the-door price right away so that there are no surprises. Also, we came to the dealership twice and both times were there for several hours, much of the time spent sitting alone at a table or in a sales office waiting around for the associate to run numbers, or speak with a manager, etc. Bring a good book with you. More
Brian was very accomodating and attentive to my needs. He made sure that all my many questions were answered. The final price was not exactly what I was hoping for but he anabled me understand why this was s made sure that all my many questions were answered. The final price was not exactly what I was hoping for but he anabled me understand why this was so. I will seek his services in the future when the time comes for me to lease a new car. More
La experiencia en este Dealer fue excelente , el Sr Castro fue muy profesional en su desempeño , nos dio una explicacion detallada sobre las diferentes opciones que teniamos , ademas cuando nos decidim Castro fue muy profesional en su desempeño , nos dio una explicacion detallada sobre las diferentes opciones que teniamos , ademas cuando nos decidimos por el auto que queriamos nos dio todas las explicaciones que necesitabamos saber . Yo realmente recomiendo este dealer y especialmente al Sr Castro , asi como su Gerente y al Sr Solares por su profesionalismo . More