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Hudson Honda

West New York, NJ

4.4
4,357 Reviews
Hudson Honda is conveniently located on Kennedy Blvd in West New York. We are a neighborhood store catering to both New Jersey and New York Honda lovers. With the George Washington bridge north of our location and the Lincoln Tunnel just south, customers can conveniently travel to our facility in 25 minutes or less from anywhere in New York City! We offer valet parking to all of our patrons. While other dealerships pitch lower prices and bigger inventories, we like to stress the importance of building a long-term relationship with each one of our customers. This is why we have consistantly kept our customer satisfaction above the factory district average. We hope that our ratings on this site help you choose us as your Honda Dealer of choice. Come on down and truly enjoy buying your next vehicle. Expect Everything-Enjoy the WOW We proudly serve the local communities of West New York, North Bergen, Gutenberg, Jersey City, Kearney, all of Hudson County and Bergen County. We are also competitively priced for buyers coming from New York City, the 5 boroughs, and Westchester County.
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6608 John F. Kennedy Blvd

West New York, NJ

07093

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Showing 4,357 reviews

October 24, 2012

First and foremost dealers are all pretty much the same, they are in business to make money....but when you say one price and write another, that's not even close to the one you agree upon, than that my fri More

by wcastillo7003
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 07, 2012 -

Hudson Honda responded

wcastillo7003 On behalf of Hudson Honda, I am concerned that you may have omited some details in your review. If my information is correct, you were trading in two cars for one car. There was money owed on one of the cars (or both) and you wanted back in the form of a check a substantial amount of money. To do "what you asked" the monies had to be put somewhere in the contract so that the bottom number reflects the total of the transaction. In order to compensate for the check back to you and the money owed, the selling price had to reflect that. We are an ethical dealer of record that does not ever have to resort to unprofessional business practices. I would be happy to have you sit down with the General Manager to go over your deal and make sure all the details are explained and understood. Thank you, David M Constant Sales Manager Hudson Honda david.constant@hudsonhonda.com

October 20, 2012

Dear Naomi and Bruce, I am appalled and disgusted, I Dear Naomi and Bruce, I am appalled and disgusted, I drove an hour and 20 min to them, spent hours on the phone, sure come ondown they said, get th More

by Asm1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce and Naomi
Nov 05, 2012 -

Hudson Honda responded

On behalf of the dealer, please accept our apology for your experience today. Please keep in mind, as soon as this vehicle went live on our web site we were fielding calls from the tri state area and beyond. As you know the World Wide Web is far reaching. We are able to sell a large volume of vehicles from the exposure using different media. In defense of your two contacts at the dealership, they did reach out to your phone and got your voice mail, I can say that with certainty because our dealer tracking system time stamps the time, the length and the phone number called. As a rule, any dealership is in business to sell vehicles, I am only to sorry that you were not the first customer here to purchase the vehicle. There were many appointments made today in for that vehicle, I wish I had a parking lot full of them. Please let us know if there is any other vehicle your interested in so that I may offer you some special professional courtesy. All the best Hudson Honda

October 06, 2012

I should've walked out from this place when they tried to make a deal without telling us the price of my car that was traded in. They said they don't know because they're not allowed to know??? does that ma More

by makeitwork
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Lee, Sam Kim
Oct 19, 2012 -

Hudson Honda responded

We apologize for your poor experience with our dealership. It is difficult to determine what the specific issue is from reading your review. The value of a trade-in cannot be known until it is inspected and the existing loan payoff is determined. We work for full customer satisfaction and I would like to learn more about your experience with us. Please contact me at your earliest convenience to discuss your situation. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 24, 2012

Due to milage I went there for a major tune up on my vehicle. $1250.00 for changing timing belt, water pump, tensioner, valve adjustment etc. 2 days later I drive the car and I realize the car is flowin More

by JulianV
Recommend Dealer
Yes
Employees Worked With
Hudson Honda
Sep 24, 2012 -

Hudson Honda responded

We apologize for your bad experience at our service department. Unfortunately, we cannot always control when a tow truck will be able to arrive. We can only tell you what they have told us. I'm unsure how you were able to determine that it was our service people who broke a seal on your high mileage vehicle, as even a well maintained vehicle will have parts wear out and break as they age, but I would like to talk to you about your experience with us. Please contact me at your earliest convenience to discuss your situation. Thank you, Lauren Ferrigno, Hudson Honda Lauren22Auto@gmail.com

September 14, 2012

My sales rep was John Colart and he was very helpful. He explained everything in detail and if he couldn't he wasn't afraid to ask for help. He worked with my fiance's and I's budget to get us the best deal More

by jeffreymanrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Colart
Sep 17, 2012 -

Hudson Honda responded

Thanks for the great positive review, Jeffrey! John will also appreciate the kind words. He is part of a team who knows that listening to our customer's needs helps to provide you with a hassle-free and stress-free car buying environment. If you have any questions or concerns about your new car, please let our team know. Don't forget to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 11, 2012

My experience at Hudson Honda was very pleasant. My My experience at Hudson Honda was very pleasant. My sales representative, John Colarte was extremely personable, knowledgeable, and honest. P More

by pdp521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Colarte
Sep 11, 2012 -

Hudson Honda responded

Congratulations on your new Civic, Paul! John joins the team in thanking you for your very kind words and the five-star rating for Hudson Honda. Buying a car can be stressful, so we have a stress-free and hassle-free car buying experience that focuses on giving you honest and straightforward information to help you get the car you want at a great deal. We look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 11, 2012

I recently purchase a Honda Pilot 2012 (End of July or begining of August). I'm very happy with my overall experience at Honda. Lenny Willis, Richie Willies and Al Rico, worked very hard for us to get u More

by rlopez1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Willis and Al Rico
Sep 12, 2012 -

Hudson Honda responded

We appreciate the wonderful review! Our team is dedicated to providing a hassle-free and stress-free car buying experience for all of our customers. By listening to your needs we are able to help you find the car you need at a great deal. We look forward to seeing you again. To get exclusive deals and coupons, Like us on Facebook and Follow us on Twitter. ¡Gracias por esta crítica maravillosa! Estamos dedicados a proporcionar una experiencia sin problemas y libre de estrés. Atención al cliente es nuestra prioridad primera y estamos contentos que ustedes están contentos con sus Pilot. Gracias por elegir nuestro concesionario para hacer negocios. ¡Esperamos su próxima visita! Para ofertas exclusivas del consecionario síguenos en Facebook y Twitter. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 10, 2012

From the minute we walked into the dealership, the staff was kind and curteous. Remila was very knowledgable about all the cars they had on the lot and had a great deal of patience explaining our options t More

by anshelewitzracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2012 -

Hudson Honda responded

Thank you so much for the perfect score and the wonderful review! Car buying at Hudson Honda is completely hassle-free and stress-free. Our courteous and professional staff listens to our customers' needs to help them find the car they want and that meets their needs. If you have any questions or concerns about your vehicle, please let our team know. Like us on Facebook and Follow us on Twitter for online specials and coupons. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 08, 2012

This was by far the best car buying experience I have This was by far the best car buying experience I have ever had. I got the best price and the process was very friendly and non confrontational. I More

by 123ginger123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Noce
Sep 10, 2012 -

Hudson Honda responded

Thank you so much for the five-star review! When you come home to Hudson Honda, you find we have the best car buying experience around. Our staff listens to your needs and makes sure you get the car you want at a great price. We appreciate and value your recommendations, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for online coupons and deals. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

September 05, 2012

I moved recently and was doing all servicing through another car dealer and went to get my car serviced at Hudson Honda. I had changed all 4 brake pads about 2000 miles ago and I dont drive my car much More

by horrifiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Sep 18, 2012 -

Hudson Honda responded

We are sorry for the bad experience you had with our dealership. There are times when service will take longer than we expected because of the number of cars actually in the service bays, and we cannot control that. However, I would like to find out more about the other issues between you and our service drive. Please contact me directly at your earliest convenience to discuss your situation. Thank you, Lauren Ferrigno, Hudson Honda - Lauren22Auto@gmail.com

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